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Holiday Inn Ontario Airport
Ranked #13 of 41 Hotels in Ontario
Reviewed 22 February 2014 via mobile

It was good. Shuttle was convenient and prompt. Room was clean and in good shape. Staff was fairly good. A little rough T first but we got it all worked out.

Restaurant was good for breakfast. Viet at the bar was great. Drinks that I had were a little flat, but Viet made you forget about it with the great attitude.

Stayed: February 2014, travelled on business
Thank Dan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this reviewResponded 27 March 2014

Dear TheGapper,

Thank you for your review of our hotel. We are extremely pleased that your room was clean, in good shape and that you enjoyed the bar with our bartender Viet. We apologize that your stay started out a little rough and that you found our staff to be fairly good.

Through these reviews online we are making strides to provide our guests with the highest of quality service.

We hope to see you again should your travels bring you to Ontario.
Sincerely,
Shari Hurley
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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124 - 130 of 249 reviews

Reviewed 18 February 2014 via mobile

We have stayed here twice and enjoyed it both times. Includes microwave and refrigerator. Has granite bathroom which we love. Makes it fancy and look clean. Large room. Beautiful pool and hot tub. Warm water :) Don't expect breakfast unless you pay for it and if you want to pay for it go next door to Marie Callenders.

Stayed: February 2014, travelled with friends
Thank Ruby G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shari H, Front Office Manager at Holiday Inn Ontario Airport, responded to this reviewResponded 19 February 2014

Dear Ruby G,

Thank you so much for your wonderful review and your return visit to stay at our hotel. We are very pleased that you enjoy our microwave and refrigerators in the room, our granite bathrooms, large rooms, pool and hot tub.
We do offer a breakfast package that is usually anywhere from $5.00 to $10.00 above our regular rate and that is for 2 people so it is quite a deal.
We hope we see you again soon.
Sincerely,
Shari Hurley
Front Office Manager

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Reviewed 16 February 2014 via mobile

The hotel is clean. Rooms are very clean and has tv microwave coffee pot and refrig. The bath room was very clean. Their is a bar and a eating area for breakfast and dinner. The meeting rooms are spacious. Their is a pool on site. Several restraunts are near. They also have a shuttle service to and from the airport.

Stayed: February 2014, travelled on business
Thank michael h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shari H, Front Office Manager at Holiday Inn Ontario Airport, responded to this reviewResponded 19 February 2014

Dear Michael h,

Thank you for your review. We are extremely pleased that you found our rooms to be clean and furnished with all our amenities. We are also pleased that you meeting rooms, restaurant and bar area and our shuttle.
We hope to see you again should your travels bring you to Ontario.
Sincerely,
Shari Hurley
Front Office Manager

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Reviewed 15 February 2014

This hotel has large spacious rooms, a friendly staff at the front desk, and great convenience to the airport and the nearby colleges. This was a quick visit for the weekend for an event at the nearby college community (just 8 miles down the highway). I was surprised by the contemporary furnishings, and appreciated the small fridge and microwave in the room. Had a room with a king bed--

  • Stayed: February 2014, travelled with family
    • Value
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Thank Mary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shari H, Front Office Manager at Holiday Inn Ontario Airport, responded to this reviewResponded 19 February 2014

Dear emptynester0130,

Thank you so much for your wonderful review. We are so happy that you enjoyed your stay with us in your room with the contemporary furnishings, microwave and refrigerator.

We hope to see you again if you are in town for the nearby college.

Sincerely,
Shari Hurley
Front Office Manager

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Reviewed 13 February 2014

I was here for a one-nighter and got more than I had expected from the Holiday Inn brand. As a Platinum member, they've introduced new welcome amenities, offering a free drink or appetizer, or 1000 points, should you have no use for those. The king room on the "executive level" (nothing particularly executive about it) was very spacious and I appreciated the newer decor.
The A/C was kind of frustrating; it seemed to always want to keep the room too cold. The internet wasn't fast enough for comfortable media streaming, but enough to check Facebook or email.
Their breakfast is an excellent value, with either a buffet or individual entrees for very reasonable prices (read: almost everything single-digit dollar).
Confusing to get to, but I can hardly blame them for the highway infrastructure.

  • Stayed: January 2014, travelled on business
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Thank sudobuntu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shari H, Front Office Manager at Holiday Inn Ontario Airport, responded to this reviewResponded 19 February 2014

Dear Sudobuntu,

Thank you for your wonderful review of our hotel. We are pleased that you enjoyed our IHG Platinum Amenities/
We do apologize for any inconveniences you experienced with our air conditioner as well as the internet not being fast enough to stream video, our internet has been upgraded.
We are pleased that you found us.
Sincerely,
Shari Hurley

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Reviewed 3 January 2014 via mobile

We had a flight cancellation that required us to spend the night. This is a new hotel that is clean, modern, and with large spacious rooms. It was a 5 minute free shuttle ride to and from the airport- and the shuttle drivers were friendly and helped with the bags.
The only downside is they don't have a free breakfast. While there is a full service restaurant on site- the time and cost is not convenient or affordable. Having a simple free coffee and donut/bagel option in the lobby would be a value add for the chain- without significant cost.

Stayed: January 2014
1  Thank Hankmax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shari H, Front Office Manager at Holiday Inn Ontario Airport, responded to this reviewResponded 19 February 2014

Dear Hankmax,

Thank you for your wonderful review. We are extremely pleased that you found your room to be clean, modern and spacious. Thank you for the wonderful comments regarding the shuttle drivers being friendly and helping with your bags.

Our brand does have Full Service Holiday Inn, which is our hotel, we have a full service restaurant and lounge, there is also the Holiday Inn Express which does not have a full service restaurant, however they have complimentary continental breakfast.

We hope we see you again should your travels bring you to Ontario.
Sincerely,
Shari Hurley
Front Office Manager

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Reviewed 20 December 2013

Very nice, newer property. Great location right across the street from Ontario Airport. But yet room was quiet. Bed made for excellent rest. Marie Calenders in same parking lot, with several other restaurants close by.

Room Tip: Room facing airport, ( southside ) upper floor. Was nice and quiet for me. Opposite side has interst...
See more room tips
  • Stayed: December 2013, travelled on business
    • Value
    • Location
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Thank otev915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shari H, Front Office Manager at Holiday Inn Ontario Airport, responded to this reviewResponded 23 December 2013

Dear otev915,

Thank you for your wonderful review. We are so happy that your room was quiet and you were able to get some excellent rest.
We hope to see you on your return visit to Ontario.
Sincerely,
Shari Hurley
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Ontario Airport

Address: 2155 E Convention Center Way, Ontario, CA 91764-4452
Phone Number:
Region: United States > California > Ontario
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Ontario
Price Range: £73 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ontario Airport 3*
Number of rooms: 180
Official Description (provided by the hotel):
Welcome to the Holiday Inn Ontario Airport, CA. Our new, four-story hotel is conveniently located less than one mile from Ontario International Airport, one block from the Ontario Convention Center, and 35 miles from Los Angeles. Major Southern California freeways are easily accessible from Holiday Inn Ontario Airport for easy access to other area destinations and attractions.Relax in California style at Holiday Inn Ontario Airport, where everything sparkles new. The hotel offers 180 attractive guest rooms, including seven spacious suites. All rooms come appointed with modern furnishings, complimentary high-speed wireless Internet access, 32-inch flat-screen TVs and premium channels, and other thoughtful amenities at your convenience. A fresh non-smoking policy adds to your comfort.Whether visiting California for business or vacation, Holiday Inn Ontario Airport is the perfect place to hang your hat. Our full-service hotel offers a complete list of services and amenities to fit your traveling lifestyle. In town for business? Holiday Inn Ontario Airport offers meeting space, a business center, and complimentary wireless Internet access. Traveling with the kids? Our outdoor swimming pool guarantees hours of fun. Feeling hungry? Order room service, or enjoy breakfast, lunch or dinner in Landings Restaurant. Also, be sure to take advantage of complimentary shuttle service to and from LA/Ontario International Airport.Come, stay, and Relax, It s Holiday Inn. ... more   less 
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Also Known As:
Holiday Inn Ontario Airport Hotel Ontario
Ontario Holiday Inn

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