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“Another great experience”

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La Quinta Inn & Suites Ontario Airport
Ranked #8 of 41 Hotels in Ontario
Certificate of Excellence
A La Quinta traveler
Torrance, California
1
Reviewed 18 February 2014

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank A La Quinta traveler
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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398 - 404 of 548 reviews

A La Quinta traveler
Los Angeles, California
1
Reviewed 16 February 2014

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank A La Quinta traveler
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 16 February 2014

I've stayed here before so I knew the location was close enough yet not in the hustle and bustle of Los Angeles. I was content with the size of the room as well as the cleanliness of the hotel. The staff was helpful and kind. The only complaint was the coffee. No flavored creamers. Not much of a complaint since I was there for 4 days.

  • Stayed: February 2014
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Thank cdawncrane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2014 via mobile

I have stayed at this hotel many times and it never lets me down. It is always very clean, and it does get very full but always quiet. Perfect location. Beds are extremely comfortable overall one of the best!

  • Stayed: February 2014
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Thank fishinggeek78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2014

Hallway carpets dirty, trash everywhere, elevator filthy, breakfast area cluttered and food spilled everywhere (for several hours), dirty workout equipment, no towels in fitness center, blow dryer fell off the wall. On the plus side the room was quiet and bed comfortable.

  • Stayed: February 2014, travelled solo
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Review collected in partnership with La Quinta
Thank Vernon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQGS, Guest Relations Manager at La Quinta Inn & Suites Ontario Airport, responded to this reviewResponded 20 February 2014

Hi Vernon, We've read your review of your time with us at the La Quinta Inn & Suites Ontario - Airport. We're sorry that the cleanliness of the hotel was not where it should be. This is not what we want to hear from our La Quinta guests! We've got expectations of our staff, and we've definitely got training opportunities with our Housekeeping team here. Rest assured your comments will be shared with our team, and it's through comments such as yours that we're able to improve. Thanks again for your time, and we're looking forward to seeing you back again at La Quinta Inns & Suites.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2014

overall fairly clean staff ok not great but it is just your average ok hotel have stayed there for years but am now considering other options it has just gone a bit downhill in service and bang for the buck

  • Stayed: January 2014, travelled with family
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Review collected in partnership with La Quinta
Thank Katherine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2014

I stay at La Quinta a lot. I usually call before booking to ask the age and state of repairs. This property told me theirs was very well maintained. The bathroom has areas throughout of black mold/mildew. So does the toilet. The air unit sounds like a mack truck. The biggest problem is I have never come up to the room where the key worked. I have to go back down and have them re keyed. We had 4 rooms and this was the common theme throughout our group.

  • Stayed: January 2014, travelled on business
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Thank Steven H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Ontario Airport

Address: 3555 Inland Empire Blvd, Ontario, CA 91764-4908
Phone Number:
Region: United States > California > Ontario
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Ontario
#14 Business Hotel in Ontario
Price Range: £76 - £137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Ontario Airport 2.5*
Number of rooms: 152
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Ontario Airport Hotel Ontario
La Quinta Ontario
Ontario La Quinta

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