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“Excellent”

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Residence Inn Ontario Airport
Ranked #11 of 41 Hotels in Ontario
Certificate of Excellence
Reviewed 3 January 2014

This hotel was amazing. It was one of our stops on our drive from Texas to California for Christmas and our stay was great. The room was big, the beds were comfy, we had a fantastic night's sleep. The breakfast was great too, with lots of choices and hot eggs and waffles. I would definitely stay here again.

  • Stayed: December 2013
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Thank militarywifetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this reviewResponded 9 January 2014

Dear Valued Guest,

Thank you for your great rating and review! It is always nice to consistently hear that our guests enjoy our comfortable and beds and breakfast.

Thank you,

Cindy Ybarra

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Reviews (396)
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226 - 232 of 396 reviews

Reviewed 30 December 2013

This is an OK Residence Inn. The property is getting a little run down and the provided breakfast was just ok. The service by the staff however was exceptional. They were all very friendly, knowledgeable and helpful. A great location if traveling in or out of the Ontario Airport.

  • Stayed: December 2013, travelled solo
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Thank Sail2fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this reviewResponded 2 January 2014

Dear Valued Guest,

We appreciate you taking the time to write this review and share your experience during your recent stay.
Our staff works hard every day to provide a clean and enjoyable hotel thank you for noticing our efforts.

Thank you,

Cindy Ybarra

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Reviewed 30 December 2013 via mobile

I stayed here for a convention and had a comfortable stay. Marriotts are my favorite hotel chain and I always expect a good stay. It's a pretty nice residence inn, cute separate cottage type feel, and across the street from the convention center. It's walkable to a few restaurants (the Indian restaurant is great, and theres a Starbucks too) but otherwise it's a pretty desolate area and you would need a car to get anywhere else. But if you're there purely for the convention center, this hotel is perfect!

  • Stayed: October 2013
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Thank speksy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this reviewResponded 2 January 2014

Dear Valued Guest,

Our family suites with the loft are spacious and a big hit. We’re delighted to hear that you and your family enjoyed our suite. Our daily breakfast buffet is an added value especially when you are traveling with a family.

Thank you for being our guest!

Thank you,

Cindy Ybarra

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Reviewed 26 December 2013

Great location if using the Ontario airport or convention center. It is a standard Residence Inn in a campus/apartment complex type of setting. Got upgraded to the penthouse version which is great if you have more than two people because it has two bedrooms. It could be great for kids as well unless they are really young. The second bedroom is on a balcony with the ledge at the head of the bed. This could be scary with toddlers.

Clean room. Good service. Young lady at the counter helped me find some milk in a time of need. Good, free breakfast as usually is the case at most Residence Inns.

  • Stayed: December 2013, travelled with family
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1  Thank OccVegasTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this reviewResponded 2 January 2014

Dear Valued Guest,

We thank you for posting this review. We are happy that you found our newly renovated rooms comfortable and clean.

My staff and I are committed to making every guest stay comfortable.

Thank you,

Cynthia Ybarra

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Reviewed 20 December 2013

I had a team meeting last week. The staff was excellent and professional. Great price and value for the rooms which include a breakfast and happy hour in the evenings. Close to Ontario airport and lots of local attractions. Special thanks to Lizette and Tiffany - outstanding customer service!!!

  • Stayed: December 2013, travelled on business
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Thank Herman P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this reviewResponded 2 January 2014

Dear Valued Guest,

I'm glad to hear that you enjoyed your stay here at the Residence Inn.

Thank you for your feedback on my staff. I'm lucky to have a dedicated team and i will definitlely pass along your comment to Lizette and Tiffany and the share them with the staff.

Thank you,

Cindy Ybarra

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Reviewed 19 December 2013

The cons: very small, the very uncomfortable sofa is so close to the very large tv, it'll give you a headache. The very uncomfortable sofa is about 4 steps from the uncomfortable bed. The light switches for the shower/toilet room are outside the door. Unless you are lucky enough to get a room on the outside side of the buildings, your view is the building about 10 ft away, very claustrophobic.
The pros: Clean, clean. Full size fridge & stove, we even made cookies. Large counter in bathroom, even a couple of shelves. An empty outlet by the bed, only 1, but I travel with an extension cord so I can charge all my stuff at the same time. They have dinner available Monday thru Thursday night as well as breakfast every day. And very very nice & helpful people at the front desk.
I don't want to stay here again, but my husband says he will.

Stayed: December 2013, travelled on business
1  Thank Trisha K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this reviewResponded 2 January 2014

Dear Valued Guest,

Thank you for sharing your comments regarding your most recent stay with us.

I will share your feedback with the team.

Thank you,

Cindy Ybarra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2013

What a great find! Gracious staff, spacious well appointed rooms in excellent condition. An outstanding hot breakfast was included. Convenient to the Convention Center and Airport. I was most pleased and will return again. Facilities, both inside and out, were well cared for.

  • Stayed: December 2013, travelled on business
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Thank Lynn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this reviewResponded 12 December 2013

Dear Valued Guest,

How exciting to hear that you had a great stay and enjoyed breakfast and my gracias staff. I'm lucky to have a good staff here at the hotel where we strive for providing a good and comfortable stay.

Hope to see you soon.

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Additional Information about Residence Inn Ontario Airport

Address: 2025 E Convention Center Way, Ontario, CA 91764-4450
Region: United States > California > Ontario
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Ontario
#6 Romantic Hotel in Ontario
#11 Business Hotel in Ontario
Price Range: £102 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Ontario Airport 3*
Number of rooms: 200
Official Description (provided by the hotel):
The Residence Inn by Marriott Ontario Airport hotel offers apartment-style suites with separate living and sleeping areas, fully equipped kitchens and free high-speed Internet access. Enjoy our hot breakfast buffet daily & our weekday social hour (Mon-Thur) - both complimentary! The Residence Inn Ontario Airport hotel is adjacent to the Ontario Convention Center, the Ontario International Airport (ONT) and just 3 miles from the new Citizens Business Bank Arena, home to ECHLs Ontario Reign. Enjoy shopping at Ontario Mills, South California's largest shopping and entertainment complex. Shopping at Victoria Gardens and Montclair Plaza are also nearby. For play time, the Residence Inn Ontario Airport hotel is near Epicenter Stadium, Auto Club Speedway (formerly California Speedway), Raging Waters Park, Fairplex in Pomona (LA County Fair) and many other events. Los Angeles County's beautiful mountains, beaches and desert playgrounds are all easily accessible from the Residence Inn by Marriott Ontario Airport hotel ... more   less 
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Also Known As:
Residence Inn Ontario Airport Hotel Ontario
Ontario Residence Inn

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