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“huge room”

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DoubleTree by Hilton Hotel Ontario Airport
Ranked #7 of 41 Hotels in Ontario
Southwest
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“huge room”
Reviewed 12 June 2014

Convenient location to the freeway. Very nice staff and the room was clean and big. The beds were extremely comfortable. It was also very quiet. Would stay again. The pool looked nice but it was too cold for swimming.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wrknmom-of2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review, 13 June 2014
Hello Wrknmom-of2,

Thank you for your review.

I'm glad you had an enjoyable stay .

We look forward to being your hotel of choice should your travels bring you back to the Ontario area.

Respectfully,

Yolanda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (150)
Date | Rating
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English first
Citrus Heights, United States
1 review
Reviewed 11 June 2014

I've stayed in a lot of hotels. I've never slept as good outside of being home. The beds are so comfortable and the air conditioning and room was very quiet... great for sleeping. Also, I forgot my pajamas and the hotel courteously brought a robe for me to use during my stay. Very nice hotel and I would stay here again.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review, 12 June 2014
Hello Donna B,

Thank you for your review.

"Sweet Dreams" by Serta is who the DoubleTree by Hilton Ontario Airport Hotel is thankful to for providing our guests with a good night's sleep.

We look forward to your return.


Respectfully,
Yolanda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Downey, United States
1 review
Reviewed 9 June 2014

I enjoyed the stay, staff are always very helpful. It is nice to have restaurants and night life in the hotel where you are staying. Also, there are nearby restaurants, stores, and the hotel is located right off the freeway.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Shirley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review, 12 June 2014
Hello Shirley C,

Thank you for your review and for spending your Memorial weekend with us.

We like the idea of our guests not having to leave the hotel once they check-in unless they want to due to having everything they need on the premises.

You don't have to wait until next year or another holiday before you come and stay with us again.


Kind Regards,

Yolanda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia
2 reviews
Reviewed 7 June 2014

Deepti Menon and Teresa Lozada did a spectacular job as hosts. They were professional, detailed, timely and superb with our event. Did not hesitate to let us know about future changes to our schedule. The hotel stay was
fabulous! I commend Deepti and Teresa. On an outstanding job they did last weekend!

Col Jones
USMCVR, USV-JSC

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rodney J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review, 13 June 2014
Hello Rodney J,

Thank you for your review.

I am in agreement with you that Deepti Menon and Teresa Lozada are two spectacular people.

It's good to know that your event was a success and I hope that this is the first of many more events to come.

Thank you for choosing the DoubleTree by Hilton Ontario Airport hotel.


Sincerely,
Yolanda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vacaville, California
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 June 2014

Check in was welcoming, efficient, and quick. The free chocolate chip cookies were warm and scrumptious The staff was second to none. Every employee we passed acknowledged us. Room was spacious and clean. The breakfast had a wide variety of quality hot and cold selections. Starbucks on site, too. The outdoor pool setting was peaceful and welcoming on a hot evening. Stayed overnight as part of a stop over on a two-day drive. We did use Hilton Honors points for the stay. Because of the low amount of points needed for the night we had mediocre expectations. What a great surprise to see such a beautiful hotel. Got an immediate upgrade to a balcony room overlooking the pool (didn't have to ask. Upgrades are not so common with Hilton these days). Most surprising was that the Hilton Honors program also got us an invitation to the evening outdoor reception (free wine, beer, soft drinks, and food bar). The pizza was by far the best anywhere. Also fresh pineapple, melon, salad, and wings. If the food was indicative of what is served in the restaurants on site......well, don't miss it. Apparently they offer the outdoor reception the last Wed. of each month. If you are a business traveler and have Hilton Honors this is a must. Great hotel. Sorry we couldn't stay there again on our way back.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank danielh318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review, 7 June 2014
Hello danielh318,

Thank you for your review.

We know that every guest has numerous choices as to where they can stay when they travel.

On behalf of our team members, management and myself, thank you for choosing to stay at the DoubleTree by Hilton Ontario Airport Hotel.

We appreciate you.


Sincerely,

Yolanda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clovis, United States
1 review
Reviewed 6 June 2014

The staff was extremely friendly and accommodating. There grounds are very well manicured and pretty. Though I did not get a chance to use the pool, spa or weight room they all looked very inviting and clean. I would stay here again and who can beat getting a warm Chocolate chip cookie when you arrive...

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Helen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review, 7 June 2014
Hello Helen G,

Thank you for your review.

Since you didn't have an opportunity to utilize all of the amenities available to you, this definitely gives you a reason to come back.

We hope that you will come and stay with us again should your travels bring you back to the Ontario, California area.

The cookie will be waiting for you too.


Respectfully,

Yolanda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
95 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 June 2014 via mobile

This hotel is situated near Ontario airport, within what is called the inland empire.

The restaurant and bar serve good food at very reasonable prices.

Outside, the pool area is ideal for enjoying the californian sun. Inside there is a small gym with the usual fitness equipment.

In the evenings, Mistys is a great place to go for entertainment, and always appears busy.

Also dont miss out on the managers reception, outside under the pergola, which occurs the last wednesday of every month. (Free food and drink)

Yolanda is a wonderful host to these reception events, and a real credit to the hotel. Similarly the mexican bar server, whose name I cant remember, always goes the extra mile for his guests.

Too summarise, a wonderful hotel, greal location and brilliant staff.

Stayed May 2014, travelled with friends
Helpful?
Thank Gold M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review, 7 June 2014
Hello Gold M,

Thank you for your review.

It's always good to hear when a guest has enjoyed his/her stay with us.

The monthly Hilton Honors reception is a definitely plus and an honor for us to mingle with our most loyal guests. It allows us the opportunity to put faces with names, have a great time and to continue to increase our extended family.

We look forward to seeing you again.


Warm Regards,

Yolanda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Ontario Airport

Property: DoubleTree by Hilton Hotel Ontario Airport
Address: 222 N Vineyard Ave, Ontario, CA 91764-4428
Phone Number:
Region: United States > California > Ontario
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Romantic Hotel in Ontario
#9 Business Hotel in Ontario
#10 Family Hotel in Ontario
Price Range (Based on Average Rates): ££
Hotel Class:4 star — DoubleTree by Hilton Hotel Ontario Airport 4*
Number of rooms: 484
Official Description (provided by the hotel):
The Doubletree by Hilton Ontario Airport is Ontario's largest and most luxurious hotel. Our resort-like hotel is only five minutes from the Ontario International Airport and adjacent to the Ontario Convention Center. Hotel is centrally located just off I-10 and conveniently located near Ontario Mills Mall, Vistoria Gardens and Fontana's California Speedway. Hotel features 484 guestrooms, heated swimming pool and spa, state of the art fitness center, complimentary business center, complimentary WI-FI in the lobby, complimentary shuttle service to/from Ontario International Airport, complimentary parking, Porter's Prime Steakhouse, Citrus West, Misty's Lounge, Vineyards Lobby Bar, Starbuck's and In-room dining. ... more   less 
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Also Known As:
Doubletree Ontario
Ontario Doubletree

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