We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great looking hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Best Western Plus Ontario Airport
Ranked #12 of 41 Hotels in Ontario
Lagrange, United States
Level Contributor
4 reviews
4 hotel reviews
“Great looking hotel”
Reviewed 20 January 2014

This is one of the better hotels I've stayed at in awhile really clean ,inside out , looks safe ,well lit up at night time,plenty of parking ,out door pool and tub. There's a resturant in front parking lot and a small bar ,also a few more with in walking distance feels safe looks more like apartments. They have real eggs for breakfast not powdered.Spent 6 nights here will go back again if in the area

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Travis H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

333 reviews from our community

Traveller rating
    142
    100
    45
    29
    17
See reviews for
95
56
34
108
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
GRAND ISLAND
Level Contributor
1,016 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 517 helpful votes
Reviewed 17 January 2014

I'm a bit disappointed to see so many others had a rough time here, I did very well... staff was most accommodating, shuttle ran dependably, even at odd hours, and there was a terrific scene in the little bar... in fact, I left for a day and came back... and would again, if needed

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DOUGANDPOLLY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elk Grove, United States
1 review
Reviewed 6 January 2014

Had a great experience at this hotel. It was nicely located, very clean, and kid friendly. We even used the pool which was really clean and the water was warm. There were lots of choices of places to eat and shop at...very close to lots of things.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Menlo Park, CA, United States
1 review
Reviewed 1 January 2014

1. Overhead light times out because motion sensor is behind curtain. 2. No outlet near bed for CPAP breathing machine or other electronics. 3. Bathroom & closet doors interfere, cannot both be open at once, and will be damaged. 4. No freezer compartment in refrigerator for freezing our blue ice. People will steal ice for ice chests instead. 5. Way too little desk space. Too little horizontal surface in all. 6. Room is tiny. Not at all a deluxe room befitting a BW+. 7. Desk chair won't fit under desk when adjusted for normal use. 8. Old-fashioned two-handle sink controls. Can't save a temperature adjustment when turning water off. People will leave water on or waste time and water repeating the adjustment. 9. Room hot at night (in December). Can't cool to 70F with outside temps in the 50's. 10. Not enough towel bar space near sink for two people. 11. Lawn (only) in front of most ground-floor rooms. Need either a walkway or a hedge or both to prevent foot traffic on lawns. 12. All bathroom facilities are in one room. No privacy with multiple concurrent use. 13. No recycling baskets. 14. No wall dispensers for soap, shampoo, hand lotion.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Edwin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anchorage, United States
1 review
Reviewed 30 December 2013

Reservation agent was amazingly friendly and accommodating. Airport shuttle was very prompt and friendly. From there it went downhill fast. Check in person saw me come in, (made eye contact) and went in to the back room; I had to say "hello" and then she came out. I felt hurried and didn't get clear explanations on where the amenities were. Because the room doors open to an outdoors sidewalk and it was night time and I was alone (for the first 3 hours), I was frightened to go "exploring" for ice, vending, breakfast area, etc. I discovered an ice machine next to my room, but it was broken. I went back to the front desk to ask about an alternative, and again hurried instructions. I had to walk alone in the dark outside in a poorly lit area to finally find the operative ice machine. Later when my brother arrived, he was almost ready to settle in to bed after an exhausting travel day, when he almost steps on a caterpillar on the floor. The next morning, we were gathering our belongings, saw a receipt on the floor, picked it up thinking it was ours, but it was dated 3 days' prior from a store neither of us had ever attended and there was a last name with ending credit card info on it. We had to wonder if the room had been vacuumed and what if we'd left a receipt and somebody found it later. Also, the breakfast area was under construction with crumbling exposed wall that was very unappetizing. I did NOT have my free breakfast because I worried about construction dust/germs, it just felt unsanitary. When I mentioned these incidents very gently to the check out person, she was smiling and used friendly tones, but made no effort to apologize or rectify my discomforts. I don't care for confrontation particularly when exhausted from travel, but when she interrupted my brother describing the insect he saw on the carpet with, "oh whew! I thought you were gonna say it was a roach or something!", I had to restrain my reaction. Not only was she failing to recognize our dissatisfaction with our experience, she was minimizing our discomfort by what SHE considered "bad", did she forget WE were the paying guests? Best Western had come with such great recommendations, but I was very disappointed.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Christine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
garden grove, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 December 2013

cleanest hotel in this class that I have ever experienced. Comfortable beds and good space. Staffs are helpful. not a luxurious hotel, but top rate service. Breakfast was standard but offered good variety. fitness room was small but adequate

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Christianita D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camarillo, California
2 reviews
Reviewed 23 December 2013

I stayed at this hotel with my family for 1 day, and we were very pleased with the overall experience. This was the second hotel that I have stayed at in Ontario, and it never ceases to amaze me that Ontario, CA always has some of the best hotels at an affordable cost. Best Western PLUS Ontario Airport was no exception to that rule. The only problem that I had was that we couldn't find enough attractions to justify staying for a longer duration. The service at this hotel was exceptional with friendly staff, the full breakfast was delicious, the room was immaculate with a pleasant fragrance, and the appearance of the courtyard was very alluring. Overall, the hotel manager and staff members seem to raise the standards above what I would expect for the price I paid. This place was Outstanding! I would definitely go back again for another family excursion.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ninja_Scout_16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ontario hotels
0.2 mi away
Azure Hotel & Suites Ontario Airport
2.0 mi away
Best Western Plus InnSuites Ontario Airport E Hotel & Suites
0.1 mi away
Comfort Suites Ontario Convention Center
Show Prices
Show Prices
Show Prices
0.5 mi away
Ontario Airport Inn
Ontario Airport Inn
#19 of 41 in Ontario
4.0 of 5 bubbles 165 reviews
3.6 mi away
Country Inn & Suites By Carlson, Ontario at Ontario Mills
0.3 mi away
Quality Inn Ontario Airport Convention Center
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Ontario Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Ontario Airport

Property: Best Western Plus Ontario Airport
Address: 209 North Vineyard Ave, Ontario, CA 91764-4427 (Formerly BEST WESTERN PLUS Ontario Airport)
Phone Number:
Region: United States > California > Ontario
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#12 Family Hotel in Ontario
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Ontario Airport 2.5*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travel Republic (UK), Priceline, Hotels.com, Traveltool, S.L.U., getaroom.com, Cancelon, Evoline ltd and HotelQuickly so you can book your Best Western Plus Ontario Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Ontario Airport Hotel Ontario
Ontario Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing