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“Nice large room” 4 of 5 bubbles
Review of Hyatt Place Ontario / Rancho Cucamonga

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Hyatt Place Ontario / Rancho Cucamonga
Ranked #6 of 41 Hotels in Ontario
Certificate of Excellence
Las Vegas, Nevada
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Nice large room”
4 of 5 bubbles Reviewed 21 April 2014

Visiting family in Fontana and needed a hotel for the night that would accommodate my husband and I with our 3 little boys. The bedding worked out well, the room was large and the kids enjoyed the breakfast buffet in the morning. Good location at Ontario Mills and easy freeway access. We'd stay again.

Room Tip: Our room had 2 double beds and a queen or double sized sofa. Although I am not a fan of sleeping in...
See more room tips
  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Belinda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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426 reviews from our community

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    48
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    18
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
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English first
San Diego, California
1 review
5 of 5 bubbles Reviewed 16 April 2014

Our family, with 2 adults a nine year old and a 7 year old, stayed at this property twice, both in March and April 2014 for dance events in the area. It is a terrific value with excellent service, nice property, pool and a killer breakfast buffet. Very convenient to Ontario Mills shopping. Our team has stayed here regularly for years -- always a good choice. Also great family property in safe area.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tony V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 14 February 2014 via mobile

AC never cooled. Informed front desk after first night, no fix. The fridge is hotter than the room so my left over dinner had to be thrown away.

Had hair in the shower and cleanable stains around sink faucet. Cleaning wasn't the best.

Won't be staying here again.

Stayed February 2014, travelled on business
Helpful?
Thank travelgal1022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth, Texas, United States
Level Contributor
144 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 4 February 2014

I just stayed four nights at the hotel. The staff was AWESOME! I checked in and the room was very dated and smelled really bad! It was big and clean just old. The first morning when I took a shower the water was a trickle at best!!! I asked if they could check it and they said they would, it didn't get any better for the rest of the trip. There was a K-9 officer that was there the whole time from another state, the dog was in the car by himself at night. This really upset me (any dog left in a vehicle overnight would upset me). I mentioned it to the front desk clerk and she was upset too and said they are dog friendly and would alert the manager. I know there are restrictions on K-9 officers but that was ridiculous. They are doing a lot of construction to the hotel but the workers were very polite and it wasn't too noisy. I got my bill and saw I was charged for my stay even though it was paid already through AA vacations, I alerted the front desk and she was very sweet and took care of it right away. I usually love Hyatt Place but the shower and smell is something I couldn't get past. I would stay else where if I am in the area again.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank simplescent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La Habra, California
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 20 January 2014

The room was beatiful. It was quasi divided to somewhat separate the living part from the sleeping part. In the living side there was a large sofa-bed type of couch, a desk and chair. There was a large flat screen TV that swiveled in the direction of the bed or living area. There was a small frige. The shower-toilet room was of adequate size. The shower head was beautiful but not adjustable so that the spray was adequate at best. Reception staff was especially friendly. Walking distance from Ontario Mills Mall with lots of dining options.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank California9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 9 January 2014

The staff was very friendly & helpful.
Our room was modern, fresh, & clean.
House keeping did a nice job as well.
Great location, conveniently located in a shopping district, with a variety of restaurants nearby.
The breakfast option was pretty good for our needs.
Having a small cafe located in the lobby added to the quality of service they've provided. The array of baked goods added a touch of home style comfort. The brownies were most enjoyable!
Wifi was avaible however it seemed slow at times.

  • Stayed November 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Leiau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wasilla, Alaska
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 January 2014

In the area from Alaska for NCAA West Region Volleyball Championships in which our daughter was playing. We decided to stay at the same hotel as the team and did not regret it. The most informal front desk I have ever seen and some of the friendliest most helpful front desk staff too. The room was spacious and clean, the breakfast buffet was plentiful with fresh fruit and even plain unsweetened Greek yoghurt one morning (Greek yoghurt every morning would have been nice). Plenty of the usual carbs too, including big fat slices of wholewheat bread for toast, along with a hot item that varied each day. The huge Ontario Mills Mall is across the road and through a large carpark. The Rain Forest Cafe, at the end of the Mall, was only a few minutes walk away. Thanks for a very pleasant stay.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jacqueline J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Place Ontario / Rancho Cucamonga

Property: Hyatt Place Ontario / Rancho Cucamonga
Address: 4760 Mills Cir, Ontario, CA 91764-5223
Phone Number:
Region: United States > California > Ontario
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Ontario
#8 Business Hotel in Ontario
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt Place Ontario / Rancho Cucamonga 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
Hyatt Ontario Mills
Ontario Hyatt

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