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“Amazing Staycation” 5 of 5 bubbles
Review of Azure Hotel & Suites Ontario Airport

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Azure Hotel & Suites Ontario Airport
Ranked #2 of 41 Hotels in Ontario
Certificate of Excellence
GreenLeadersGold level
Walnut, California
1 review
“Amazing Staycation”
5 of 5 bubbles Reviewed 23 June 2014

We stayed at the Ayers Hotel in Ontario Airport Region, it was amazing. The staff was ALL friendly and knowledgeable, hotel was amazingly clean and above standards. We stayed here for my daughters 9 year old sleepover. We enjoyed the pool, room service, restaurant and beautiful outdoor patio. This hotel is by far one of the best!

Room Tip: Definatley book here. The rooms looking over the pool are very relaxing, Double occupancy rooms are...
See more room tips
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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772 reviews from our community

Traveller rating
    482
    201
    52
    21
    16
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (213)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Beaverton, Oregon
1 review
5 of 5 bubbles Reviewed 18 June 2014

The Ontario Staff has always been pleasant. I love the breakfast options in the morning. Rooms are clean and large. Beds have always been comfortable. Convenient location near Ontario airport. I appreciate the shuttle from the airport to the hotel; I call and they promptly pick me up. When I need to return to the airport; they are ready to take me. Thanks for the great service Ayres Ontario Airport.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Brad H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 16 June 2014

The quality of the room the attention to detail of the staff and the over all experience was second to none. Felt like I was at the Ritz Carlton. Made a last minute reservation for a softball tournament and they were very accommodating. Going on another 2 softball tournaments in the month of July I really wish they had places in Colorado and Georgia.

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Softballchic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Azure Hotel & Suites Ontario Airport, responded to this review, 18 June 2014
Dear Softballchic,

Thank you so much for your lovely review and we are so happy that you chose our hotel for your recent softball tournament!

We are pleased to hear your wonderful remarks about our property and that your experience was second to none. Providing our guests with the best hospitality and service has always been our mission and we are so delighted to hear that we were able to exceed your expectations.

Once again, thank you so much for your glowing recommendation and we look forward to welcoming you back in the future!

Warm Regards,

Amy Delgadillo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chino, California
1 review
5 of 5 bubbles Reviewed 16 June 2014

On our recent stay, we found ourselves once again pleased with Ayres' cleanliness, friendly staff, and nicely decorated rooms and lobby.

We stayed at this location while we attended a conference at the convention center. We were happy to enjoy the free parking at the hotel which is only a short (less than 5 min.) walk from the convention center. I would recommend the restaurant in the lobby as an alternative to what the convention center has to offer. The prices and food are better.

The complimentary breakfast was very good (crepes!) and the staff was friendly and cleaned tables quickly. We also had a late dinner in the restaurant which offered reasonable prices, attentive staff, and a full bar.

Whenever we travel in Southern California, we look to see if there is an Ayres Hotel near our destination because we have never been disappointed

Room Tip: Ask for a room away from the railroad tracks if you are a light sleeper.
See more room tips
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Michelle D D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Azure Hotel & Suites Ontario Airport, responded to this review, 18 June 2014
Dear Michelle D D,

Thank you so much for choosing us for your stay and for taking the time to write a review of our property! Your comments are very much valued. We loved hearing that our hotel made such a positive impact on your stay! From our European boutique inspired ambiance to our spacious guest rooms and top tier hospitality, we always strive to provide the ultimate hospitality experience for all of our guests and we are truly delighted that you were able to enjoy this. Once again, we are thrilled to hear that you enjoyed your stay and look forward to welcoming you back in the future!

Sincerely,

Amy Delgadillo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

I have stayed in many hotels over the past few years for business and this hotel is top of my list now! I hope to get back there next year. LOVED the breakfasts! Room was wonderful and the staff was excellent. It was very convenient to simply walk across the parking lot to the convention center. We really did not need our rental car at all.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Martie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Azure Hotel & Suites Ontario Airport, responded to this review, 18 June 2014
Dear Martie H.,

Thank you so much for your lovely review and we’re so happy that you chose our hotel for your recent stay.

In regards to your recent stay, we truly appreciate your kind words about our clean and comfortable rooms, full American breakfast, and the friendliness of our staff. Providing our guests with the best hospitality and service has always been our mission and we are so delighted to hear that we were able to exceed your expectations.

Once again, thank you kindly for your candid review and we look forward to welcoming you back in the future.


Sincerely,

Amy Delgadillo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tucson, AZ
Level Contributor
203 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

Lovely, huge room, perfect location, superb breakfast, helpful staff, great rates. What else can I say? We stayed for two nights on the weekend. Very quiet even though the place was full. Will stay again.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bird-Fanatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pearl City
1 review
4 of 5 bubbles Reviewed 12 June 2014

Military discount on rooms and free american breakfast was a great value. Hotel staff were truly professionals, rooms are well maintained and the lobby/restaurant area had a good vibe. My only suggestion for improvement would be to adjust the doors on the room so that they are not slamming shut and disturbing other guess. Overall a very pleasent stay. Will be back again.

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 76Jay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Azure Hotel & Suites Ontario Airport, responded to this review, 18 June 2014
Dear 76Jay,

Thank you for your wonderful review of our hotel! We are glad that you enjoyed your stay and appreciate your kind words about our full American breakfast, well maintained guests rooms and lobby and professional and friendly service from our staff members. We appreciate your suggestion about adjusting about the guest room doors. We are always looking to for ways to improve our hotel service and will definitely keep your suggestion in mind. Thank you again for your candid review and we look forward to welcoming you back in the future!

Sincerely,

Amy Delgadillo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Azure Hotel & Suites Ontario Airport

Property: Azure Hotel & Suites Ontario Airport
Address: 1945 E Holt Blvd, Ontario, CA 91761-2116
Region: United States > California > Ontario
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Ontario
#2 Best Value Hotel in Ontario
#2 Family Hotel in Ontario
#2 Romantic Hotel in Ontario
#3 Business Hotel in Ontario
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Azure Hotel & Suites Ontario Airport 3*
Number of rooms: 167
Official Description (provided by the hotel):
Azure Hotel & Suites Ontario Airport, formerly the Ayres Hotel & Suites, is a delightful combination of warm hospitality and modern convenience in a premier Southern California location. Whether you're here for a short business visit or a long, relaxing retreat, you'll find all of the luxurious guest rooms at Azure Hotel & Suites Ontario Airport are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well-lit work desks and Wifi, iHomes, hairdryers, curved shower rods, and hookless shower curtains. And every morning you will start your day right with our complimentary full American breakfast. Many of our 167 guest rooms also open to the beautiful courtyard, which offers a calming respite to the weary traveler. Azure Hotel & Suites Ontario Airport is right where you need to be in Ontario, California. Engage in some retail therapy at the Inland Empire's primary tourist attraction, the renowned Ontario Mills Mall. Conveniently located within walking distance, the Ontario Convention Center plays host to many expos and events that are of high popularity among guests. After the events stay in and relax at the fabulous Courtyard Grille, located right in the hotel! ... more   less 
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Also Known As:
Ayres Hotel And Suites Ontario Airport / Convention Center
Ayres Hotel & Suites Ontario Airport / Ontario
Ayres Hotel Ontario Airport

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