The first night of our stay, I discovered that the sheets on my bed were stained and dirty. When I asked that the linens be changed, they (eventually) brought up fresh sheets; but I had to put them on myself, as "there's no one in housekeeping right now". The next night, our other bed was invaded by ants - the bed was COVERED in them! When we asked to be transferred to another room, we were told that we couldn't be accommodated because the hotel was "booked up". The site we booked through was fortunately able to get us into a different (and much better) hotel. Finally, on the way out we were sweeping the room to be sure we hadn't forgotten anything. When I looked under the beds, I found garbage - literally! The floor under the beds was covered in old wrappers, food scraps, and other debris. I absolutely would NEVER stay at an Extended Stay property ever again! I normally stay at Radisson hotels; but my brother had booked the reservation. That's a mistake I won't make again!
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- Also Known As:
- Extended Stayamerica Orange County-Katella Ave Hotel Orange
- Extended Stay America - Orange County - Katella Ave.
- Extended Stay Orange