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“Doubletree in Orange Ca”

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Doubletree by Hilton Anaheim - Orange County
Ranked #4 of 15 Hotels in Orange
Certificate of Excellence
GreenLeadersBronze level
Santa Maria, United States
2 reviews
“Doubletree in Orange Ca”
Reviewed 16 August 2014

I have stayed here numerous times and am never disappointed. The hotel accommodations are very nice, comfortable beds, and clean rooms. It is located near many Southern California attractions, including; Angels stadium, Disneyland, Knott's Berry farm, and outlet malls. Staff is always friendly and helpful, and offers a free shuttle to Disneyland.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Martin A. D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeOrange, Sales Coordinator at Doubletree by Hilton Anaheim - Orange County, responded to this review, 2 September 2014
Thank you for your review on your recent stay with us here at the DoubleTree by Hilton Anaheim-OC. We are very happy to hear that you have had many pleasant stays with us and that we continue to keep you pleased with us. Our main priority is for you to feel welcomed and comfortable during your stay so we are happy to provide that for you. We hope next time you are in town you will give us an opportunity to welcome you back for another pleasant stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,554 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
New Lisbon, Wisconsin
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 August 2014

This is a high end hotel and it shows in the decor, furniture etc. The beds were comfortable and the internet was fast. The restaurant was a buffet for breakfast and could not ask for better. Would chose this hotel again.

  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Wade D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeOrange, Sales Coordinator at Doubletree by Hilton Anaheim - Orange County, responded to this review, 3 September 2014
Thank you for your review. We are very happy to hear that you and your family had such an enjoyable stay with us here at the DoubleTree by Hilton Anaheim-OC. It is our main priority for you to feel welcomed and comfortable during your stay. We look forward to your next visit so we can welcome you back for another enjoyable stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, United States
1 review
Reviewed 15 August 2014

Not only next to Disneyland but the shuttle takes you there and picks you up which I did not know til I got there. Restaurants and shopping in walking distance. Very Clean. Nothing negative to say I really did enjoy this hotel stay.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Dennis L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeOrange, Sales Coordinator at Doubletree by Hilton Anaheim - Orange County, responded to this review, 3 September 2014
Thank you for your review. We are so happy to hear that you had a great stay with us here at the DoubleTree by Hilton Anaheim-OC. It is our main priority to make you feel welcomed and comfortable during your stay so we are glad that our shuttle helped with that. Next time you are visiting Disneyland we hope you will give us an opportunity to welcome you back for another great stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, United States
1 review
Reviewed 15 August 2014

The room was kind of damp. It was kind of gross walking on the damp carpet and sleeping with damp bed sheets. Also assigned to a room with wheel chair accessible bathroom. My kids like to take bath and it didn't have a bath tub. When I called to ask about this, rather than apologizing for their mistake, the manager told me I requested it that way. If they couldn't switch rooms, they should've at least apologize. I would not stay at this place again. P.S. Only good thing about this place is people who drive the shuttle. They are friendly and very service oriented.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Esther K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeOrange, Sales Assistant at Doubletree by Hilton Anaheim - Orange County, responded to this review, 18 August 2014
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback, and we’re very sorry you were unhappy with the condition of your guest room. Guest feedback is incredibly important to us. We are taking your comments into consideration as we take the steps necessary to make it right for you and our future guests. We hope to have another opportunity to serve you if your travels bring you back to our area.

Thank you,

DT Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Elsinore, United States
2 reviews
Reviewed 14 August 2014

We stayed here as my sister and brother-in-law were going to be staying here as well. They have good taste so why not?! The pillows were like placing your head in a cloud - love those pillows. We went to the bar one night and the margarita's were EXCELLENT! The hotel was very clean and the gym was good, better than most. I also discovered, when I got home, that I had left my hair dryer and flat iron in our room. I called a the next day and they had it and were mailing it to me, much to my surprise and pleasure... I was disappointed with the no cookie on the bed or even when we checked in. Would I stay here again...... yes! But next time can I get my cookie???

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Terese W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeOrange, Sales Coordinator at Doubletree by Hilton Anaheim - Orange County, responded to this review, 26 September 2014
Thank you for your review. We are very happy to hear that you and your family had such an enjoyable stay with us here at the DoubleTree by Hilton Anaheim-OC. Our biggest apologies about the cookies at check in. It is our main priority for you to feel welcomed and comfortable during your stay. We look forward to your next visit so we can welcome you back for another enjoyable stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barbados
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2014

Always enjoy my stay here. Check in is fast and efficient. Staff are friendly. Rooms are always clean/modern. Food is great. Great location.There is a nice shopping mall and restaurants within walking distance from the hotel. Will recommend to friends and family.

  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Samantha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeOrange, Sales Coordinator at Doubletree by Hilton Anaheim - Orange County, responded to this review, 26 September 2014
Thank you for your review. We are very happy to hear that you and your family had such an enjoyable stay with us here at the DoubleTree by Hilton Anaheim-OC. It is our main priority for you to feel welcomed and comfortable during your stay. We look forward to your next visit so we can welcome you back for another enjoyable stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 August 2014

We arrived here for 8 nights. Reception and check in was efficient. We dealt with a lady called Jesse who was very helpful and professional and resolved our issue with our door keys very well. The room was an HHonors room on the 9th floor and was lovely and spacious. It was a corner room and we were happy with it. It is the only hotel during our stay in the States this time that didn't have a fridge in the room to keep the babies milk cold and I felt we should not have to rent one when we are paying so much for a hotel room. Wifi also isn't included but it was available free of charge at Starbucks across the road and you could enjoy a coffee at the same time. If a coffee shop can provide wifi free of charge, surely a hotel the size of a Hilton can in 2014!! The concierge were very helpful and both the shuttle service and the drivers to Disneyland were great. The service here was first class and complimentary. You could set your watch to the timings of the busses. First class! The only disappointment was the fire alarm going off on two consecutive nights. Whilst this is beyond the control of the Hotel, the complete and utter lack of procedure to deal with an evacuation really unnerved us. There was not one member of staff to be seen. To be fair, the duty manager at checkout compensated us for this and we are grateful.

Stayed August 2014, travelled with family
Helpful?
Thank pbr_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton Anaheim - Orange County

Property: Doubletree by Hilton Anaheim - Orange County
Address: 100 The City Dr S, Orange, CA 92868-3204
Phone Number:
Region: United States > California > Orange County > Orange
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Orange
#3 Family Hotel in Orange
#4 Business Hotel in Orange
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Doubletree by Hilton Anaheim - Orange County 3.5*
Number of rooms: 454
Reservation Options:
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Also Known As:
Doubletree By Hilton Anaheim - Orange County Hotel Orange
Doubletree Orange
Doubletree Anaheim Orange Cnty
Doubletree Hotel Anaheim Orange County
Doubletree Hotel In Orange Ca
Orange Doubletree
Double Tree Anaheim Ca

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