We checked in at 3:00 and drove to our room. The door was open and there were bedsheets on the ground so I thought a maid was still in there. After about 5 minutes I peeked inside and found a huge mess--the room was not ready. I went back to the office and the young woman at the desk was very apologetic. She said two maids had called in sick. As we were one of about three guests there I would have thought they would have checked on the room. I had even phone-confirmed out reserv. the day before.
The woman offered 10.00 off our room rate for the night and gave us tickets to the Monterey Bay Aquarium--we are already members, but can give them to someone.
She said there were no other rooms available to offer us--even though the parking lot was completely empty.
We came back a few hours later and the beds had been made, food removed. Still, the carpet was just shot, sheets had holes and stains, the toilet seat was chipped down to wood (uck) and there were marks all over the walls. The room was so bad, we decided to check out in the morning. In the morning I told the person at the desk that the room was just so bad we couldn't stay there. She told me that that room was scheduled to be rennovated in a week....would we like to see a rennovated room? We did and this room was much better--smelled like new carpet and fresh paint. The bed linens were new and pretty--so much better. Funny though, the toilet in this room was really old and the paint on the lid was splintered. The front door, although painted and sporting a new kick plate on the front, was all split and peeled on the interior. The was a hole drilled in the door where maybe they will put a "peekhole" in the future??
The new room was much better-I would advise anyone to check with the management about the condition of the room they are getting. The staff was nice and eventually made us happy. For our next trip to PG in Nov. I will try to stay in a different place.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Agoda and Booking.com so you can book your Monterey Peninsula Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sea Breeze Hotel Pacific Grove
- Sea Breeze Motel