Traveled here on a business trip which coincided with 9 year old daughter's spring break, so my wife and child came along. No kids allowed in hottubs, even with an adult.. My wife wanted to treat our daughter to dual massages at the spa....but they refuse to let children - even accompanied by parent - back to where such services are offered. The faciltiies are outstanding, but the policies are not family friendly and the staff made many errors all week with room-charging privileges. One hand of their computer system does not know what the other is doing, and it took three days to fix. Quite annoying when my wife is told she cannot charge incidentals to a room when we had TWO credit cards on file at front desk. So, my wife put down a third card and they couldn't figure out how to reverse it after miscommunication cleared up!!!! HOUSEKEEPING EVEN LOCKED THE MINI-BAR AFTER HAVING BEEN THERE TWO DAYS.
- Official Description (provided by the hotel):
- Pala, Ca nestled in the splendor of the Palomar Mountains in Northern San Diego County, Pala Casino Spa & Resort is Southern California’s most complete gaming resort that offers So Many Ways to Win.™ Pala is a AAA Four-Diamond award winner for six consecutive years and its gaming and entertainment includes 2,000 slot machines, 87 table games, 10 restaurants, four concert and show venues, 507 deluxe guest rooms, including 82 luxury suites, and an award-winning, 10,000-square-foot day spa and salon. Accommodations, Meeting Space Pala’s 507 deluxe rooms, including the 82 luxury suites, all include mini bars, high-speed internet, two phones with two lines, large flat-screen televisions, dual sinks and Jacuzzis (in the suites). Pala’s professional meeting planners can accommodate every event need. In addition to 40,000 square feet of meeting space, Pala offers an Executive Board Room and 15 fully-equipped meeting rooms, eight of which have patios overlooking the garden and pool. The Pala Events Center seats 2,000 comfortably in 20,000 square feet of meeting space. Spa Pala’s award-winning spa offers unique experiences. The Pala Spa is a 10,000-square-foot oasis designed to revive, refresh and rejuvenate. Each of its 14 treatment rooms offers the option of outdoor treatments on an adjoining patio. Pala Spa features two Couples Suites, a complete salon, a retail boutique and separate men and women’s locker rooms with personal lockers, private shower and dressing facilities, outdoor showers, Swiss showers, eucalyptus steam rooms, sauna and whirlpools. Details such as bamboo floors, mosaic tile, wood accents and creative water fountains create a serene sanctuary. ... more less
- Reservation Options:
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- Also Known As:
- Pala Hotel Pala
- Pala Resort
- Pala Casino Resort Spa