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“Family Friendly Fun in Palm Desert”

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Marriott's Shadow Ridge II- The Enclaves
Ranked #11 of 23 Hotels in Palm Desert
Certificate of Excellence
Reviewed 14 July 2014

We stayed at his Marriott Vacation Club spot this past weekend. Surprisingly busy and crowded despite the hot summer weather. Staff was welcoming and helpful. Location is convenient only a few miles away from I-10 and Highway 111. Facilities are solid especially for families with kids who want to swim or be outdoors. The Kids center has a movie theater, game consoles and a variety of activities to keep children engaged and entertained. Rooms were excellent with modern, upscale furnishings, a nicely equipped kitchen and ample sized bathrooms. Overall we were very pleased with our stay. If only the weather had been 10-15 degrees cooler, it would have been close to perfect.

Room Tip: 'We preferred the newer rooms in the Enclave section.
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
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1  Thank NB3O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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173 - 179 of 287 reviews

Reviewed 11 July 2014

Service started before we even checked in! There was a staff member who contacted me a few weeks before to ask what I may be needing at check-in. I mentioned that we were meeting friends and would like to be close.

Check-in is a breeze and you receive the "activities" available for the week. There is everything from art classes for adults and children, pool aerobics, Bingo, S'mores, games, etc. Additionally there is a movie theater running both adult and children's films throughout the day!

We stayed in a building they had just opened only two doors down from our friends. We had a one room suite and they had a two room. You can get just a "hotel room" if you like, however, with a family, having a full kitchen available makes mealtimes easy. Trader Joe's, Costco, and other markets are only a few miles away. They also have nice grills close to building so you can BBQ as well. Rooms are spacious and the balconies have a nice table and chairs and don't forget there is a DVD player! Great for keeping kids occupied while cooking dinner or taking a break out of the pool

Pool at The Enclaves has a beach entry for the little ones as well as a covered splash pad. Covered beach chairs and misters help keep you cool. There is a bar but no bar service.

Don't forget to go to the other pool called the Chuckwalla! Call front desk for a shuttle pick up at your building and they will drop you right in front. This pool is larger and has a waterslide as well as servers who can bring you food and drinks!

If you are a family wanting to relax and not leave property, this is the place for you. We are definitely coming back next year!

Room Tip: A building close to pool if you have kids - easier to cart all the toys!
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  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
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2  Thank octwinmommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this reviewResponded 28 July 2014

Thank you for your five-star TripAdvisor review! We are happy to hear your family enjoyed the many resort amenities while visiting Marriott's Shadow Ridge. We hope to see you again soon and thank you for your review!

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Reviewed 11 July 2014

Timeshares by Marriott Vacations Worldwide. We had a 2 bedroom in a building that was opened just the month before. Not a timeshare owner but we have probably stayed here at The Enclaves and The Villages at least 10+ times! Comes fully furnished, no daily tidy service unless you pay for it but we had plenty of towels to get us through the 4 day stay. Pool experience has improved now there are more people staying at The Enclaves, more people = more fun. Cabanas available for those who shy away from teh sun and 100+ temps. All said and done, we will be back!!

Room Tip: Great golf experience as well!
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  • Stayed: June 2014, travelled with friends
    • Location
    • Rooms
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Thank Jeff941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2014

Know that this is not really a hotel, but a gated timeshare community that also has 'hotel' rooms on the property. Since it's not an actual hotel, there is no daily complimentary maid service - although you can order and pay for it. Also there's no poolside waiter service, though you can go to the pool-adjacent bar/food windows and get your own drinks/food to take to your spot. Poolside bathrooms were always a disaster, and don't go on Saturday unless you enjoy a jam-packed pool with murky water (ick!) and plenty of obnoxious drunks. That said, the room was lovely and new: granite counters in bathroom & kitchenette, dark wood furniture, great AC, and sound-proof windows. The front desk staff in the check-in building were very friendly & helpful, and you get a free 8x8 Shutterfly book code just for staying. Also there's plenty of golf if that's your thing. On Sunday almost all of the riff-raff was gone, and there was plenty of room in the still somewhat murky pool.

  • Stayed: June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank puffdotty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this reviewResponded 28 July 2014

Thank you for visiting Marriott's Shadow Ridge! We are happy the villa exceeded your expectations and provided a great place for your family to relax. Your feedback about the pool area is important to us and we apologize for the issues you encountered. Please know, your comments will be shared with the resort leadership team and we thank you for bringing this to our attention. We hope to welcome you back soon and thank you for your review.

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Reviewed 17 June 2014 via mobile

Beautiful rooms and surrounding area. Rooms just renovated about 2 months ago and look great. Plenty of room with a 2 bedroom deluxe. Kids have there own living space which makes it very nice for mom and dad to sleep in.

Beautiful pools and plenty of activities to keep the kids happy.

Stayed: June 2014
2  Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this reviewResponded 9 July 2014

Thank you for your TripAdvisor review, Steve! It's great to hear you and the kids had a wonderful vacation while in Palm Desert. The separate bedrooms are certainly a plus! Thank you again for your review and we hope to see you again at Marriott's Shadow Ridge.

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Reviewed 17 June 2014

We had a 2 bedroom condo.....it was really comfortable and beautiful. Full kitchen. We had one glitch while we were there.

We had left at 10:00 a.m. and returned at 10 p.m. to find our door wide open....nothing was taken luckily....the cleaners had not locked the door properly. This left us with a bit of an uncomfortable feeling despite the fact that nothing was taken.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank Kolsass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this reviewResponded 9 July 2014

Thank you for visiting Marriott's Shadow Ridge! While we are glad to hear your time with us was enjoyable, our team apologizes that your door was left open. We will share your feedback with the resort leadership team as this is certainly unexpected. Thank you for your review and we hope you will visit again on your next vacation in Palm Desert!

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Reviewed 12 June 2014

A beautiful property with several pools, kids' activity centers, fitness room, and a small convenience store. Our room was very nice and spacious, and the balcony overlooked the golf course. It also had a small kitchenette with a sink, microwave, coffee maker, and dishes and utensils. The fitness room has a good range of equipment and several treadmills, ellipticals, and stationary bikes. The pools have plenty of chairs, and have overhead misters around the deck chair area to mitigate the heat. All in all, a great place to just relax!

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank surfcitymama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Shadow Ridge II- The Enclaves, responded to this reviewResponded 9 July 2014

It's great to hear you enjoyed your relaxing getaway at Marriott's Shadow Ridge! Thank you for sharing your experience on TripAdvisor and please visit us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marriott's Shadow Ridge II- The Enclaves

Address: 9003 Shadow Ridge Rd, Palm Desert, Greater Palm Springs, CA 92211-2057
Region: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Palm Desert
#10 Romantic Hotel in Palm Desert
Price Range: £105 - £371 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Shadow Ridge II- The Enclaves 3.5*
Number of rooms: 560
Official Description (provided by the hotel):
Southern California's magnificent mountain ranges serve as the breathtaking backdrop for Marriott's Shadow Ridge II-The Enclaves. Spacious two-bedroom villas overlook rolling fairways and sparkling lakes weaving throughout the landscape. Beautiful master suites feature a king bed while the separate living and dining areas and fully equipped kitchen offer convenience and comfort. Swing by the Faldo Golf Institute by Marriott and then try your luck on the championship course. Then relax at Nick Faldo's Bar & Grill. Recreational activities include a pool, whirlpool spas, children's pool and waterslide, tennis courts, activity center and game room, 24-hour fitness center with steam room and sauna. ... more   less 
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Also Known As:
Marriott`s Shadow Ridge Ii- The Enclaves Hotel Palm Desert
Marriotts Palm Desert
Marriott's Shadow Ridge II- The Enclaves Palm Desert, California Desert

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