We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Homewood Wins My Vote Again” 5 of 5 bubbles
Review of Homewood Suites by Hilton Palm Desert

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Homewood Suites by Hilton Palm Desert
Ranked #5 of 22 Hotels in Palm Desert
Certificate of Excellence
Pinetop, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Homewood Wins My Vote Again”
5 of 5 bubbles Reviewed 9 October 2013

This is the fifth different Homewood we have stayed at for family travel/vacation. All have provided great value and very clean/comfortable accomodataions. I have started to look at Homewood Suites for my business travel too, based on the experiences we have had as a family. Great value & friendly staff!!

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
2 Thank Leslie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

746 reviews from our community

Traveller rating
    392
    213
    97
    31
    13
See reviews for
238
255
41
119
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (102)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Orange county, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 October 2013

This hotel offers top of the line quality room for a reasonable price. The added benefit of a great breakfast included in the price, totally spotless facilities, very quiet and very nice rooms makes you want to go back. The small kitchen provides options for a quick meal or longer stay.

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
2 of 5 bubbles Reviewed 4 October 2013

Room was missed entirely one night. Second night they made the bed and that was it, counter full of garbage , toilet not cleaned...reported it twice, never heard from hotel manager or housekeeping manager.

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeterGMHWSPD, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review, 13 March 2015
Thank you for your feedback. We are glad you chose our hotel during your recent stay and we apologize for the housekeeping problems you encountered. Unclean rooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards. We hope you will give us another chance if you visit this area in the future.

Best Regards, Peter Morales General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
210 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 4 October 2013

A great experience. Hotel is very convenient toInterstate 10 (about 1 mile away). It's situated near the new University Plaza area and across the street from the Cal State San Bernardino Palm Desert satellite campus. Front desk staff are very courteous and welcoming. Rooms are quiet and well stocked. The kitchens have a full size fridge, microwave, sink, and drawers are filled with clean utensils and clean dishes. The room was clean, sheets were clean. Only surprise was the open bag of potato chips in the upper cupboard! (no biggie). Liked how the hotel had a set of elevators at the rear of the hotel. Fast internet which was complimentary. Nice evening reception and dinner items which were complimentary as was the breakfast. All of which was served up by a friendly staff.

  • Stayed October 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SFDutchman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodland Hills, CA
Level Contributor
135 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 3 October 2013

Excellent value for value. Highly recommend. Breakfast use of waffles was a plus, and having no sugar syrup was a godsend. Sausage was a good touch. Water pressure was so-so. But rerigerator was top knotch.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Sonova_Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 September 2013

Homewood Suites was a great place to stay with family. Having a kitchenette was a huge help, and the complimentary breakfasts and dinners were more than decent. Everything was comfortable - beds, couch, chairs. Staff friendly. One tip: if you're planning a long stay and wish to do a lot of cooking, bring your fave baking dishes, a cutting board, etc - the provided cooking implements are extremely bare bones!

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Julia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albuquerque
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed 14 September 2013

We had a 2 bedroom suite reserved. 1 with a King, the other with 2 Queens. When we arrived late in the evening one of the queen beds was soiled with blood! I called front desk immediately. She came and changed the sheets. Not much of an apology tho.

The next morning I stopped at front desk and asked for a different housekeeper for the rest of our stay. Also asked that maintenance fix the air conditioner. It ran all night long even when it reached the correct temp.

  • Stayed September 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank dirndlgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeterGMHWSPD, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review, 13 March 2015
Thank you for choosing to stay at our hotel. We regret to hear about your disappointment during your stay with us. I sincerely apologize for the challenges you encountered and I urge you to please contact me if you would like to discuss these in further detail.
Our goal is to have each guest have an enjoyable stay and I am sorry we let you down. We are continuously striving to provide the best service to our guests and to enhance the overall experience. I hope that if travels bring you to our area in the near future, you will give us another opportunity to demonstrate the service you have come to expect from a member of the Hilton family.

Best Regards, Peter Morales General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Palm Desert
0.3 mi away
Hampton Inn & Suites Palm Desert
1.3 mi away
The Westin Desert Willow Villas
4.0 mi away
BEST WESTERN PLUS Palm Desert Resort
Show Prices
Show Prices
Show Prices
5.3 mi away
Homewood Suites by Hilton La Quinta
1.8 mi away
Marriott's Desert Springs Villas II
1.7 mi away
Marriott's Shadow Ridge I-The Villages
Show Prices
Show Prices
Show Prices

Been to Homewood Suites by Hilton Palm Desert? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Homewood Suites by Hilton Palm Desert

Property: Homewood Suites by Hilton Palm Desert
Address: 36999 Cook St, Palm Desert, CA 92211-6066
Phone Number:
Region: United States > California > California Desert > Palm Desert
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#1 Best Value Hotel in Palm Desert
#2 Business Hotel in Palm Desert
#3 Romantic Hotel in Palm Desert
#4 Family Hotel in Palm Desert
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Palm Desert 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Homewood Suites by Hilton® Palm Desert California is conveniently located off I-10, only 12 miles from Palm Springs, California and just 11 miles from Palm Springs International Airport. Our hotel has a beautiful and modern look that will appeal to all visitors. Enjoy our California sun by the pool, barbecue area, putting green, local park at 30 feet from the hotel or venture outward to all the outdoor and local activities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Hilton Hotels Direct, Odigeo, Hotels.com, Hotel.de, HRS and Ebookers so you can book your Homewood Suites by Hilton Palm Desert reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton - Palm Desert Hotel Palm Desert
Homewood Suites By Hilton Palm Desert California Desert

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing