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The Westin Desert Willow Villas
Ranked #1 of 22 Hotels in Palm Desert
Certificate of Excellence
San Diego
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Love this hotel”
5 of 5 bubbles Reviewed 10 May 2013

This is a really beautiful hotel and we had a fabulous experience. This is a great hotel if you have children. The pool is amazing and has a water slide. There is also a kids/teen lounge that has video games and pool etc. where the children hung out most of the day. The room are modern, clean and give an overall spa feeling. We plan on going back for sure!

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sheritin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jackson2180, Manager at The Westin Desert Willow Villas, responded to this review, 11 May 2013
Dear Guest, thank you for providing us with your comments regarding your experience at our resort. Your feedback on the pool, waterslide and kids/teen lounge are appreciated. We hope your travels bring you back to us again soon.

Warren Jerome

Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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892 reviews from our community

Traveller rating
    503
    276
    66
    28
    19
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (296)
Date | Rating
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 May 2013

We spent Cinco De Mayo at the Desert Willow and was more than satisfied. Our server Jockson was SO helpful the WHOLE time and we really enjoyed his service! We especially loved how he made it rain Don Julio (etc etc etc etc.) ..... Thank you for everything!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank APatches
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jackson2180, Manager at The Westin Desert Willow Villas, responded to this review, 11 May 2013
Dear guest, Thank you for taking the time to provide us with your feedback. We appreciate you selecting our resort for your enjoyment on Cinco De Mayo! We will be sure to let Jocson know how his service was received. Thank you again for staying with us.

Warren Jerome

Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego
Level Contributor
125 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 7 May 2013

Having stayed here on many occasions, I still find this to be an exceptional hotel in the desert. The hotel staff is very helpful and the service terrific. One of the best features is the 2 pools with it's poolside service. The rooms are large and very well maintained with full kitchens and there are BBQ islands for cooking outdoors.

Room Tip: As k for a room on the golf course for the best views
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SanDiegoTravelingman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jackson2180, Manager at The Westin Desert Willow Villas, responded to this review, 11 May 2013
Dear Guest, thank you for choosing Westin Desert Willow as your location for lodging in the desert. The staff will appreciate your comments on service and helpfulness. We value you as a guest and hope you can return soon.

Warren Jerome

Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berkeley, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 May 2013

The Desert Willow Villas resort is literally an oasis in the desert. Wonderful accommodations, great pool, beautiful landscaping, and extraordinary scenery with the mountains in the background. The designers of this resort took note of the surrounding beauty of the desert and complemented that beauty with a very tasteful and fitting design. The Agave restaurant serves very good food, and the staff was very nice and helpful. A great place to stay and an excellent value.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jaimie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jackson2180, Manager at The Westin Desert Willow Villas, responded to this review, 9 May 2013
Dear Guest, thank you for providing feedback on your experience with us. We are very happy to know that the landscaping, scenery and mountain views were to your liking. The staff would like to thank you for your comments regarding their nice and helpful demeanor. We hope to have you as a guest in the near future, please come again.

Warren Jerome

Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eden Prairie, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 May 2013

The Westin Desert Willow Villas is one the best resorts we have had the pleasure of using. The rooms are spacious and comfortable. The staff are superb in meeting every need. The food at the restaurant was excellent. The pool areas are great. We brought our two grandsons, ages 11 and 7 to the resort and they loved it! They are asking when we can go back again. Overall, this resort is a great place to stay, play, and relax for either a family event or for a couple on a romantic vacation.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BillRJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jackson2180, Manager at The Westin Desert Willow Villas, responded to this review, 9 May 2013
Dear Guest, it was a pleasure to hear about your experience at our resort. Your comments regarding the staff and accommodations will be pleasing to our teams as our goal is to exceed our guest expectations. We hope you can return to our resort in the near future. Thank you for staying with us.

Warren Jerome

Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 3 May 2013

We stayed three nights in the Westin Desert Willow during the end of April with our two sons of 10 years old.

In general I can say that the resort and premises look new (only three years old) very attractive and are well kept. Staff is extremely helpfull and friendly.

We had a premium 1BR villa in building 3 that comes with a full kitchen and living room, bathroom with shower and whirlpool. In the bedroom is a king-size heavenly bed that sleeps great. In the living room a couch is converted into a bed for the third and fourth person. An extra rollaway was offered but we didn't take it. The view was on hole 16 of Desert Willow golf course.

A special note on the activities for the kids as they really loved the resort. There is a large (50 meter) water slide, volleyball net and basketball ring in the water and ping-pong table on the side. balls are supplied on request free if charge. There is also a gameroom with free pool, air hockey and xbox an wii. And everywhere around the central area are Nestle water coolers, great fresh water! Daily, even. off-season as I suppose it was there is an activity program.

For sport addicts as we are, there is a well equipped gym as well as tennis courts, basketball field and last but not least the Desert Willow golf course that can be played at favourable Westin rates.

We had a great stay and will certainly be back when we are around!


  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank P456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jackson2180, Manager at The Westin Desert Willow Villas, responded to this review, 9 May 2013
Dear Guest, we were excited to know your family had an enjoyable experience at our resort. We appreciate your comments regarding the villa room, pool and activities. The staff will be glad to here your remarks about their helpfulness and friendliness. We hope you can return again soon and if you need anything feel free to reach out to us directly. Thank you.

Warren Jerome

Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 30 April 2013

I was in Palm Springs last summer, and stayed at The Westin Mission Hills. The Resort is huge! It is a golfer's paradise. Well manicured and maintained. I had a guest room overlooking the golf course, with a walkway below leading back into the main lobby and hotel. The lounge has the best ceviche! I hope this is a main item on their menu. The staff was so courteous, and service was impeccable. I was very impressed.
I drove to LA for a night and had requested the same room when arriving back to the resort the next evening, they were able to accommodate me, which was a nice surprise.
The weather was unbelievable, and for some people much too hot, but that did not slow down the guests from visiting the resort and having a dip in the pool.
The pool was slightly dirty, but that was not a big deal at all, it just needed an afternoon sweep.
Overall very happy with my stay there

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ren W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jackson2180, Manager at The Westin Desert Willow Villas, responded to this review, 9 May 2013
Dear Guest, we appreciate you providing us feedback on your recent stay. The staff will be excited to hear your positive comments on their service. I am happy that we were able to accommodate you in your preferred room. We will be sure to address any pool concerns should they arise again. Thank you for letting us know. We appreciate your business and hope you can return soon.

Warren Jerome

Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Desert Willow Villas

Property: The Westin Desert Willow Villas
Address: 75 Willow Rdg, Palm Desert, CA 92260-0305
Phone Number:
Region: United States > California > California Desert > Palm Desert
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Palm Desert
#2 Romantic Hotel in Palm Desert
#5 Business Hotel in Palm Desert
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Westin Desert Willow Villas 4*
Number of rooms: 314
Official Description (provided by the hotel):
A villa resort offering just-like-home amenities in a world class destination. The Westin Desert Willow features villas up to 1,420 square feet with fully equipped kitchens, private balconies or patios, washers and dryers, separate living and dining room areas, and complimentary Wi-Fi. Experience the value of a villa and enjoy no resort fees. ... more   less 
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Also Known As:
Westin Desert Willow Villas Hotel Palm Desert
The Westin Desert Willow Villas Palm Desert, California Desert

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