Just got back from another great week at Shadow Ridge. This was our fourth year in a row always staying either the last week of May or the first week of June. Would have rated our stay a five except for the following problems.
Had some issues with our room on check in. New bedroom curtains installed in living room and vice versa( neither would open or close properly), no plug for the bath tub, got locked out as "smart keys" stopped working and had to call security, no sheets for the couch bed. Staff responded and all was fixed eventually.
New A/C thermostats are a joke. If you want to turn up the temperature by one degree, the heater comes on until it arrives at the higher temperature. Engineering was called and agreed that this is how the new system works. Suggested that I just turn the system off until the room warmed up on its own, which is what should happen if you turn the thermostat up. Crazy, and not efficient( so much for being green).
Loved lounging at the "lounge" pool. Stephanie and Brittany did a great job serving everyone there. All the Shadow Ridge staff is very friendly and professional.
This is also a great place to ride bikes. This is a very large property and you can get a great long ride in without leaving the gates.
All in all, a nice relaxing week. Will probably come again next year. Hopefully they can fix the A/C issues.
- Official Description (provided by the hotel):
- Southern California's magnificent mountain ranges serve as the breathtaking backdrop for Marriott's Shadow Ridge. Spacious villas overlook rolling fairways and sparkling lakes weaving throughout the landscape. Beautiful master suites feature a king bed and oversized soaking tub while the spacious living and dining areas, and fully kitchen offer convenience and comfort. Swing by the Faldo Golf Institute by Marriott and try your luck on the championship course. Then relax at Nick Faldo's Bar & Grill. ... more less
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- Also Known As:
- Marriott`s Shadow Ridge Hotel Palm Desert
- Marriotts Palm Desert
- Marriotts Hotel Shadow Ridge
- Marriott Palm Desert
- Marriott Shadow Ridge
- Marriotts Shadow Ridge
- Marriott's Shadow Ridge I-The Villages Palm Desert, California Desert