We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful Place--Great Value”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Best Western Plus Palm Desert Resort
Ranked #9 of 22 Hotels in Palm Desert
Los Angeles, California, United States
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Wonderful Place--Great Value”
Reviewed 28 January 2014

We were so pleasantly surprised by finding such a good value that was so beautifully run. Our rooms were really nicely updated, the beds comfortable, everything clean and the room had a fridge. The staff was lovely. They served a spectacular breakfast each morning including fresh oatmeal, freshly made eggs, pancakes, etc. Their pet friendly policy was outstanding, only $10 a night (other places were quite a bit more or didn't allow pets). The lobby is even nice and they have computers for our use. It's beyond just a nice, basic room -- they have really thought out the details and made the hotel a super pleasant place to stay.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Laura S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwesternpdmanager, General Manager at Best Western Plus Palm Desert Resort, responded to this review, 29 January 2014
We are so glad to hear you enjoyed your stay with us. We always try to offer a great value for all our guests and being centrally located allows our guests to go to many different places here in the valley. Thank you for taking the time to review the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

794 reviews from our community

Traveller rating
    267
    268
    151
    65
    43
See reviews for
226
311
57
72
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (111)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Pittsburgh, Pennsylvania
Level Contributor
75 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 27 January 2014 via mobile

We stayed at this Best Western Plus for four days since we had earned a free night at a Best Western with points. It is in a good location in a beautiful area. The pool was nice and was very quiet. The best thing about the stay was the Made to Order breakfast. That was very good. The rooms were average and clean enough. A few plumbing issues included a faucet that leaked onto the countertop. We did like the balcony as we were in the back facing the tennis court and mountains. I was irritated when, upon checkout, I was asked if we used the safe and I answered yes and an extra charge of $1.50 per day was added to our bill. Had I known about the charge I would not have used the safe as we only used it when we went to the pool and we could have taken our wallets with us. We only did that for a total of two hours. Be aware of this charge. The hotel was reasonably priced but I would probably stay elsewhere on my next visit.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwesternpdmanager, General Manager at Best Western Plus Palm Desert Resort, responded to this review, 28 January 2014
Thank you for taking the time to review our hotel and we are so glad you came to stay with us. We appreciate all feedback that is given to us and will use it to better improve our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
US of A
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 January 2014

Contacted the front desk 2x's in person and once on phone while neighbors had a 3 hour shouting match. Never saw a response from the front desk--certainly never contacted me. After a 2 hour rest, the neighbors restarted their loud shouting--front desk still a no-show.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Winchester21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwesternpdmanager, General Manager at Best Western Plus Palm Desert Resort, responded to this review, 28 January 2014
Thank you for staying at the BEST WESTERN PLUS Palm Desert Resort. I apologize that the front desk did not contact you about the way they handled the situation. I assure that we do not want any guest to disturb the stay of another. I assure you that this comment will be used to better serve our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 January 2014

This property is a good choice for folks looking for a ressonably priced hotel in the Coachella Valley. The location is very convenient and in a pleasant setting--close to many tourist spots, shopping and restaurants, but in a pleasant and quiet enough area of Palm Desert. Our daughter needed a pet-friendly room and this hotel had some available. That did not detract from the cleanliness and pristine appearance of the resort, and should not discourage visitors who do not have pets.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank roni42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwesternpdmanager, General Manager at Best Western Plus Palm Desert Resort, responded to this review, 21 January 2014
Thank you for staying with us at the BEST WESTERN PLUS Palm Desert Resort. Your kind comments are welcomed and we try our very best to make sure the hotel is up to the standards of our guests. Our location makes us a good choice for anyone coming to the Coachella Valley.
Thank you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carlsbad, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 January 2014

We enjoyed our stay and felt that we got our money's worth. We enjoyed the breakfast that was prepared to our order. We asked for additional in-room coffee and it was provided with no questions. There was a light bulb that did not work and it was changed immediately. It was a very enjoyable experience..

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Dorothy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwesternpdmanager, General Manager at Best Western Plus Palm Desert Resort, responded to this review, 16 January 2014
Thank you for staying here at the BEST WESTERN PLUS Palm Desert Resort. Making sure you are taken care of while staying at our hotel is our number one goal. We hope to see you again next time you come out to Palm Desert.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poland, Maine
Level Contributor
74 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 13 January 2014

We booked this hotel on-line to attend a wedding in Palm Desert. Notice the resort in the name. There was a small hot tub and a pool. The rooms were clean with good beds and flat screens, but all the rooms had doors facing the outside, old school style, and they needed updating. They did have refrig. in the room. The breakfast was a bit above the norm as they cooked eggs to order.

Having said that, the price which supposedly was 35% discounted was $128.00. That was way overpriced for an average motel. We thought we were getting a little luxury so were willing to pay it. For $70 it would have been a fair deal.

Room Tip: Our room, 146 had a patio door that led out to the hot tub and pool, a good perk if you like to use...
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Poetjude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwesternpdmanager, General Manager at Best Western Plus Palm Desert Resort, responded to this review, 16 January 2014
Thank you for taking the time to review our hotel. We are always looking to make improvements to our location and use all feedback to make this happen. We hope you come and stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Collins, CO
Level Contributor
130 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 13 January 2014

I wasn't sure what to expect when I scored this hotel for a weekend get away. But I was pleasantly surprised. Larger than I expected rooms, clean. The breakfast is cooked to order in the morning by a very friendly cook staff. The pool area looked nice. With a pool and Hot tub. A little too cool for me but there were some people sitting poolside and a few kids in the hot tub. Very quiet and over allo very nice. I certainly would go back

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gail3207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwesternpdmanager, General Manager at Best Western Plus Palm Desert Resort, responded to this review, 16 January 2014
Glad you got to enjoy yourself here at our hotel. The cooked to order breakfast is our specialty and we love to hear people compliment it. Look forward to seeing you again next time you’re in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Palm Desert hotels
0.1 mi away
Holiday Inn Express Palm Desert / Rancho Mirage
4.3 mi away
Hampton Inn & Suites Palm Desert
0.3 mi away
International Hotel & Suites
International Hotel & Suites
#15 of 22 in Palm Desert
415 reviews
Show Prices
Show Prices
Show Prices
4.0 mi away
Homewood Suites by Hilton Palm Desert
3.1 mi away
The Westin Desert Willow Villas
2.2 mi away
Marriott's Desert Springs Villas II
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Palm Desert Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Palm Desert Resort

Property: Best Western Plus Palm Desert Resort
Address: 74695 Highway 111, Palm Desert, CA 92260-3803 (Formerly BEST WESTERN PLUS Palm Desert Resort)
Phone Number:
Region: United States > California > California Desert > Palm Desert
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Palm Desert
#7 Business Hotel in Palm Desert
#11 Family Hotel in Palm Desert
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Palm Desert Resort 2.5*
Number of rooms: 152
Official Description (provided by the hotel):
Choose this pet-friendly Coachella Valley hotel located centrally in Palm Desert close to Indian Wells Tennis Gardens, PGA WEST golf course, and Joshua Tree National Park.Welcome to the BEST WESTERN PLUS Palm Desert Resort where guests can expect a friendly and knowledgeable staff, clean guest rooms with outdoor patios or balconies and a hot cooked to order breakfast. The hotel is situated in the heart of Palm Desert close to Highway 111 and minutes from Interstate 10.Enjoy the view from one of our 130 guest rooms or 22 suites with cable television with HBO and complimentary high speed internet access. Relax in the heated pool and spa with outdoor cooling mist system. Additional amenities include 2 tennis courts, exercise facility, business services and meeting facilities.The BEST WESTERN PLUS Palm Desert Resort located conveniently close to the Palm Springs Intl. Airport, Palm Springs Convention Center, and El Paseo Shopping District. Also within 20 minutes are 3 casinos (Fantasy Springs, Spa Resort Casino, and Agua Caliente Casino), Big League Dreams Sports Park, College of the Desert where they hold the street fair every weekend and the McCallum Theater. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Travel Republic (UK), Ebookers, TripOnline SA, Traveltool, S.L.U., Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Best Western Plus Palm Desert Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Palm Desert Hotel Palm Desert
Best Western Palm Desert
Palm Desert Best Western
Best Western Plus Palm Desert Resort California Desert

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing