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“Nice Place” 4 of 5 bubbles
Review of International Hotel & Suites

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International Hotel & Suites
Ranked #16 of 22 Hotels in Palm Desert
Brussels, Belgium
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Nice Place”
4 of 5 bubbles Reviewed 8 August 2013

This is a nice place offering 2 pools and rooms which offer everything you might need during a stay for a few days. Nice to relax a few days and take some rest in the desert heat close to a pool.
Ours was 10 feet off our door.
I would come back

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Dworf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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391 reviews from our community

Traveller rating
    206
    93
    26
    22
    44
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
  • English first
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English first
Palm desert
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 August 2013

I just relocated to Palm Desert from Hawaii for a job . I needed an extended stay while I was getting situated . I stumbled across this place not expecting much. I couldn't have been more wrong. Alan and Leo were very accommodating . Beautiful remolded rooms with full kitchens, free wifi and a private lanai(patio) also walking distance to restaurants and shopping .I have been in the hospitality/restaurant business for 30 years and know a thing or two about service. Thank you guys for making my relocation a lot less stressful. Greg Horne

  • Stayed July 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Greg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 July 2013

International lodge was such a great weekend getaway! The room was so cute and very clean. It was like a studio apartment with a full kitchen. You could definitely stay for a long time and be comfortable. Great location in the heart of the Desert. And one of the pools was right outside our back door! We spent all day at the pool, as did many of the guests. There are barbecue pits around the pool and plenty of tables and chairs to enjoy the hot weather. I will definitely be back!

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Briannatravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Los Angeles
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 19 July 2013

When we made the reservation, we told the management that we needed an early check in since we had come to Indio for my partner's job. The manager, Alan, agreed that early check in was feasible, but when we arrived (operating hrs posted was 8am) after 8am, upon calling the after hours phone number, Alan advised us that he would be there by 9:40, but didn't arrive till after 10am.
We were checked in and given 2 keys to unit #59, went to the room,, opened the door and found that the room was occupied!
Returned to the office, received only 1 set of keys to unit#29, didn't have the other set, but would have the maid bring it to us later, never got the 2nd set....
Unit was very clean and updated, but no dishes only 6 coffee mugs. No phone so back down to the office and reported the missing dishes, and no check off sheet of what was needed or supposed to be in the unit. The maid was to bring up the dishes & the key. Not so!
2nd day, a repeat for stuff, maid brought 6 plates in the afternoon, but no keys...
We were to have a king bed but got a double bed! (the occupied unit was much better furnished and had a king bed, which was the unit we were to have occupied)
The spa was in our courtyard, but looked dirty, didn't use it. Went back 3 buildings and found the pool which needed to be cleaned.
Never got a reservation conformation even after many phone calls, but was told didn't need a copy since the reservation was in the system... At checkout, asked for receipt and was refused, said would be e-mailed, like the reservation conformation that was never e-mailed after 3 requests.

This reservation was made thru an advertisement on Craigs list, not sure of what is going on here.





,

Room Tip: Don't expect to get satisfaction from any requested service. you need to be pursistent to have y...
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  • Stayed July 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank MS_CALGAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale, Arizona
Level Contributor
241 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 335 helpful votes
4 of 5 bubbles Reviewed 4 July 2013

My wife and frequent the Palm Springs area a couple of times each year as we travel between L.A. and PHX. We always make it a point to stay at different establishments and decided to try this one on our way back from a wedding. Having read many positive reviews I booked a one night stay on Booking.com ($69.00) June rate. When we pulled up it was almost as though we were looking at some kind of section eight housing, very plain outside and several buldings in a row down El Camino. The front desk was very plain as well but we were able to check in a few hours early. We were assigned Room 27 and once we entered it was obvious to us why the plain had such a plain exterior...the upgrades are on the inside. Beautifully updated room with comfortable furniture and a fully stocked/equipped kitchen (Except for a dishwasher). The bathroom was nicely upgraded too with separate free standing sinks. The only caution is the fridge in the kitchen has a loud motor.
This establishment is ideally located about two blocks from HWY 111 and a few lights down is El Paseo, prime shops and restaurants. I might add that the air conditioner worked perfectly and was much needed due to the 105 degree temps that night. I truly got the meaning of the saying "Don't judge a book by its cover" on this trip.

  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank Coder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alan G, General Manager at International Hotel & Suites, responded to this review, 11 August 2013
When an experienced traveler such as yourself gives us a thumbs up we know we are doing our best. Thank you for the great comments and I hope to have you and your wife back in the near future. We like to establish relationships with our guests such as yourself. Thank you for realizing how wonderful our suites are and the value they present.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntington Beach, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 June 2013

When we arrived the exterior was not what we thought it would be. It's not a big resort/spa type place. The staff was really nice when we checked in and showed us to the room. The room was really nice! Better than most of the really expensive resorts. It was clean and had everything we needed. The price was good to. There are two pools (one big and one small) and one Jacuzzi. We had the room facing the Jacuzzi and it was good but I would prefer a room next to the big pool. When we went down to the big pool it was nice and not crowded. There was an area to BBQ and plenty of room to lay out and enjoy the pool and sun. We will definitely be coming back!!
I would recommend this place to everyone looking for a short or long getaway that don't want to stay at a big resort but have a room better than one and get better amenities than your cheap motels.

  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Keith G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alan G, General Manager at International Hotel & Suites, responded to this review, 11 August 2013
Keith I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting me know how impressed you were with the pool and suite you received. I will share with Leo and the staff your comments. We can't wait to have you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Hollywood
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 31 May 2013

The place was very nice and was not to noisy, The pool was very big and nice and clean, lots of place to do BBQ, Our rooms where just remodels there were very nice and clean, was very good price for a short getaway.

Room Tip: "Higher floors are better!
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  • Stayed May 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Gary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alan G, General Manager at International Hotel & Suites, responded to this review, 11 August 2013
Gary it so wonderful to have you and your family and friends visit us so often. We are so pleased each time you leave because you are already making reservations for a return visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about International Hotel & Suites

Property: International Hotel & Suites
Address: 74380 El Camino, Palm Desert, CA 92260-4429
Phone Number:
Region: United States > California > California Desert > Palm Desert
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#8 Business Hotel in Palm Desert
#11 Romantic Hotel in Palm Desert
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — International Hotel & Suites 2.5*
Number of rooms: 52
Official Description (provided by the hotel):
The International Hotel & Suites has been providing exceptional service for over 35 years. The hotel's rooms compromise of all suites, with large kitchens and bathrooms. Each of our 52 Suites are unique in ambiance and furnishings. We carry a three diamond rating with AAA and boasts beautiful surroundings within minutes of world famous El Paseo Drive. Seventy percent of our guests are repeated customers. Come share the secret of Palm Desert's hidden gem. ... more   less 
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Also Known As:
International Hotel Palm Desert
International Hotel & Suites Palm Desert, California Desert

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