We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Nice - could be Better”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Marriott's Desert Springs Villas I
Ranked #8 of 23 Hotels in Palm Desert
Certificate of Excellence
Reviewed 3 March 2014

We stayed at Villas I for the first time - first time ever in Palm Desert. Loved the proximity to the JW Marriott, attractions (Living Desert, Joshua Tree, Flea Market, Palm Springs Aerial Tram), shopping/restaurants in the Coachella Valley.
Check-in was effortless - our agent tried to obtain a corner hotel unit - to no avail. Once we checked in it was obvious why corner units are prized. At least we had a 2nd floor unit - much preferred.
The arrangement of the hotel units is strange - kitchenware/tableware/utensils in the dresser by the beds, not by the microwave/refrigerator; one small table with two upholstered chairs; no arm chair or love seat. A nice-sized room, but it could be so much better. The soaking tub (probably a jacuzzi before renovations) is wasted space - expand the kitchen there, why not?
Beds were comfortable, balcony nice, but with four people, we needed to take upholstered chairs outside to eat! Unit was clean, but it took some repeated calls to get all the linens and table/dinnerware we needed for four people.
Our neighbors invited us to see their one-bedroom unit - try to get a one-bedroom if it is available - much preferred!!
The bathroom fan needed repairing and it was repaired almost immediately. Our in-room safe was locked open and it took two days to get it fixed - poor communication by front desk.
Used the amenities at JW a couple times and they were excellent, as were the pool areas, recreation, and laundry facilities at Villas I.
The place is beautiful, and with a one-bedroom, it would have been a perfect vacation.

Room Tip: If you want a little more room with a hotel unit, try to get a corner room - bigger balcony, view of...
See more room tips
  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank jhvacations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Desert Springs Villas I, responded to this reviewResponded 2 April 2014

Thank you for visiting Marriott’s Desert Springs! While we are thrilled you enjoyed your time with us, we apologize for not meeting your expectations when it came to service. Your feedback about the maintenance request is appreciated and will be shared with our operations team. Thank you again for your Tripadvisor review and we look forward to your next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (436)
Traveller rating
Traveller type
Time of year
Language

222 - 228 of 436 reviews

Reviewed 28 February 2014

We usually stay at the JW Marriott nearby, but since it was full we thought we would try the Villas. The Villas 1 is the closest to the JW so we chose to stay there. We arrived at 1:00 and tried to check in early but our one bedroom villa was not ready. Check-in is supposed to be at 4:00 so we were ok with it. We walked to the JW and sat by the pool until 3:30 when we received a call that our Villa was ready. We were pleasantly surprised, Our villa backed up to the golf course and had a balcony with a table and also a chaise. The room was clean and very spacious. Kitchen is nice with granite countertops and stainless appliances. Drawbacks were parking which was usually full near our villa, and the 10AM checkout which is too early if you're going for a weekend getaway.

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Karen V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Desert Springs Villas I, responded to this reviewResponded 4 March 2014

Thank you for visiting Marriott's Desert Springs Villas! We are thrilled you enjoyed your luxury villa and the close proximity to the JW Marriott. Our team appreciates your feedback and looks forward to your next stay with us in Palm Desert!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2014

As long time Marriott owners, we have stayed in many of their properties. This one has serious management problems. You are asked to check in at 4 pm and leave at 10 am. We try to follow the rules. We did request an earlier check in if possible. When we arrived at 3.30 pm, there was a line of at least 30 people trying to check in. I never saw such a trashy ambiance in a lobby of people milling around in frustration. We were told our unit would not be ready until 5.30 pm. There is absolutely no way management didn't know the room inventory for the day. Knowing the room control situation, they should be hiring enough housekeeping staff to accommodate the numbers and be ready for timely check in. Desk staff gave weak apologies.

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank xoxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Desert Springs Villas I, responded to this reviewResponded 4 March 2014

Thank you for visiting Marriott’s Desert Springs Villas. We take your feedback seriously and appreciate you bringing your concerns about your check-in experience to our attention. We would like to personally respond to you and invite you contact our Customer Care team at Customer.Care@vacationclub.com or at 800-860-9384. We look forward to speaking with you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2014

We have been coming to Desert Springs Villas every year for the last 15 years. The villas are the biggest for Marriott Time Shares. The place needed a renovation a few years ago and it got one. There are some housekeeping issues at times but overrall, I wish I could live at this place. The staff is great and accomodating with villa requests. I do believe they are just about done with their renovations, which have taken some time. Will be back in 6 weeks so can't wait for our trip.

Owners of Villas I have free use of the spa at the JW during the week. There were some issues with this a few years back. The spa amenities are fantastic. The pool is quiet and the service is great. The main pool at the JW gets very crowded and load on weekends but it is a younger crowd.

Room Tip: I think it all comes down to preference. We generally stay on the golf course but on the ground flo...
See more room tips
  • Stayed: March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank BradBRcckville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2014 via mobile

Desert spring villas were good for us as the villa was spacious, comfortable with good amenities. We had a two bedroom villa which was by the lake. Our girls loved feeding ducks every morning. Weather was also good which made our stay really a memorable one.

Stayed: February 2014
Thank FiddlingTravelNotes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MVCI_Executive, Customer Care at Marriott's Desert Springs Villas I, responded to this reviewResponded 6 February 2014

We appreciate your five-star review of Marriott’s Desert Springs Villas I! As a loyal Tripadvisor contributor, we take great pride in providing you with an exceptional vacation experience. We are also happy to hear your girls loved feeding the ducks during their stay! Thank you for your review and we look forward to welcoming you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2014

We stayed here for the first time, and I hope it won't be the last. The property is the first phase of the development, but it has been kept up and the grounds are clean, inviting and safe. Our one-bedroom unit was spacious and clean. There is a shuttle available to the two golf courses on the property. Played both course twice and both were fun to play. Challenging but not intimidating. Very quiet and a nice verandah for lounging, readin, napping.

Room Tip: If you want to be near the quiet pool (no Kids), get buildings N or O
See more room tips
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2014 via mobile

My family of five - children ages 9,13 and 15 staying a week I these lovely villas. The resort is one of the largest I've seen and there's loads to do. Since the villas are so close you can walk to the JW and use their facilities for free during the week days.

Villa- spacious and some newly decorated each has a washer and dryer, full kitchen huge balcony- 2 if you get the double.

The set up we had is where you have the 2 room option. You walk in and there's 2 a small hall with 2 separate doors- the first is a small 2 full beds and small balcony microwave and small fridge. Nice bathroom. This combines with the larger unit with the sunken living room with sectional couch that can be turned into another bed. The mattress was much better than a spring!

The master bedroom was large with king bed, vanity area, enormous soaking tub, shower etc. the master can also access the large balcony with chaise and outdoor dining area.
Because of the design you don't see your Neighbours but golfers may see you.

Pools- Villas have 4 pools I believe one with bar and food service and the Marriott has 3 large pools - one gradient with 2-6 feet deep.

Everyday there's lots of activities for adults and children of all ages- jewelry making, henna tattoos, desert animal visits and more. Some are free and some cost a few dollars.

Can't wait to return! Get these from owners and not the Marriott - saves a bundle.





Stayed: January 2014
1  Thank MonkTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Palm Desert hotels
1 mi away
The Westin Desert Willow Villas
2.1 mi away
Hampton Inn & Suites Palm Desert
0.5 mi away
Embarc Palm Desert
Embarc Palm Desert
#9 of 23 in Palm Desert
252 reviews
Show Prices
Show Prices
Show Prices
0 mi away
Marriott's Desert Springs Villas II
0.2 mi away
JW Marriott Desert Springs Resort & Spa
2.5 mi away
Marriott's Shadow Ridge I-The Villages
Show Prices
Show Prices
Show Prices

Been to Marriott's Desert Springs Villas I? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Marriott's Desert Springs Villas I

Address: 1091 Pinehurst Ln, Palm Desert, Greater Palm Springs, CA 92260-1636
Region: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Palm Desert
#4 Top resorts Hotel in Palm Desert
Price Range: £113 - £324 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Desert Springs Villas I 3.5*
Number of rooms: 236
Official Description (provided by the hotel):
Palm Desert serves as the exceptional setting for Marriott's Desert Springs Villas. Beautifully designed on 400 acres. Adjacent to the JW Marriott Resort & Spa. Enjoy 36 holes of manicured fairways, exquisite tennis facilities, a lavish European spa and tempting cuisine. On-site, soak up the sun and relax with 7 luxurious pools. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), getaroom.com, TripOnline SA, Hotels.com, Ebookers, Evoline ltd, Cancelon, HotelsClick, 5viajes2012 S.L. and HotelQuickly so you can book your Marriott's Desert Springs Villas I reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott`s Desert Springs Villas i Hotel Palm Desert
Marriotts Palm Desert
Marriott Palm Desert
Palm Desert Marriotts
Marriott's Desert Springs Villas I Palm Desert, California Desert

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing