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“A very nice place!”

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JW Marriott Desert Springs Resort & Spa
Ranked #5 of 22 Hotels in Palm Desert
Certificate of Excellence
Tx
Level 6 Contributor
120 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
“A very nice place!”
Reviewed 21 August 2011

A very nice pace to stay... Great service, very helpful and friendly..

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Lovetotravel720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,227 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (634)
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Washington DC, District of Columbia
Level 4 Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 August 2011

I recently stayed at the Desert Springs JW Marriott for a business conference. I was more than disappointed with having to pay for in-room internet service and a fee to utilize the gym. With that being said, I believe that the grounds of this hotel were spectacular and the staff went above and beyond to make my stay pleasant (so it really made it for my disappointment). My room was also very spacious and well appointed. Overall, I enjoyed my stay!

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SnowAngel_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Juan Capistrano
Level 6 Contributor
218 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 16 August 2011

We are owners and use this timeshare every year rather than trade. Staff has been pretty accommodating for such a big property. Only downside is the Palmeras Pool is often times "over run" and crowded. Has tennis, golf, spas, crafts, restaurants nearby and a sundry shop for odds and ends, sandiwiches, salads, newspapers, etc. A great place to spend a few days or a week and you will not want to leave. Do recommend you have transportation and will need to get around the area. Parking is free and mostly covered. However, do have buses to take you around complex and to and fro the hotel nearby.

  • Stayed April 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Kenneth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level 4 Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 16 August 2011

This was such a comfortable trip. Choose the breakfast included and room with 2 double beds and enjoy time with the kids. Took the Tram Ride and Knotts Water Park is close by. The hotel and staff make everything very easy. Lots of photo ops with flamingos, swans and gondola rides. Have fun.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank VacationJunkie001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego
Level 6 Contributor
169 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 292 helpful votes
Reviewed 15 August 2011

I love this JW. It has everything. And we love staying in the Villas nearby and visiting JW which is a short walk or the shuttle if it's seriously hot. This is centrally located, has great ambiance: lobby, pools, and cabana type private pool, restaurants (although I miss my Sea Grille), Starbucks, fancy shops and a view tdf. Great staff, beautiful resort.

  • Stayed February 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Vicky-McG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryland
Level 5 Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 13 August 2011

Attended a conference and enjoyed the hotel and its surroundings. Obviously a tad warm in the summer, but I did not find it a problem. Rooms are quite spacious, golf course looked nicely manicured and friends enjoyed the spa. Nice pools and nice overall layout. Staff was helpful overall, especially concierge. Nickel and dime you by charging for desktop internet in business centers (though not for boarding pass and printout). Overall liked it and could have been a five-star with more attentive dining room staff and free internet property-wide.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MichaelbMd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 August 2011

The time of year was great to go Aug. its usually over 110 but So. Cal. has had a mild summer it was 104. Hotel was ok you think" Marriott" and you think a bit higher standered, first out Thermostat never work properly its was always hot in our room, the hair dryer was on the fritz, the Iron and ironing board were broke and to top it off we had a fire at the hotel the alarm went off we had to take all our items out down 6 floors!... Pool was ok ( no Vegas pool quality for sure) Not sure if Id return to this Marriott, we will probably pick another hotel next time!

We stayed in room 6158 which over looked the pool

Room Tip: ask for a pool view room
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  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank laura_cali2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott Desert Springs Resort & Spa

Property: JW Marriott Desert Springs Resort & Spa
Address: 74-855 Country Club Dr, Palm Desert, Greater Palm Springs, CA 92260-1961
Region: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Palm Desert
#4 Business Hotel in Palm Desert
#7 Family Hotel in Palm Desert
#9 Romantic Hotel in Palm Desert
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — JW Marriott Desert Springs Resort & Spa 4.5*
Number of rooms: 884
Official Description (provided by the hotel):
Escape to your go-to desert playground. From the moment you approach the palm-lined path leading to JW Marriott Desert Springs Resort & Spa, the excitement begins. Our Palm Desert hotel has it all, including an active lobby complete with gondolas and meandering waterways, six restaurants serving everything from fresh sushi to locally sourced culinary delights, two championship golf courses, and spacious guest rooms. After an exhilarating day of playing and exploring, you may recharge at Spa Desert Springs, or soak up the sun at any of our four pools with gorgeous views of the nearby mountains. Adding to your options are an onsite fitness center, extensive tennis center and volleyball courts, and a nearby jogging path. Our JW Marriott also features 210,000 square feet of dazzling event space for weddings and conferences. Play in style, experience JW Marriott Desert Springs Resort today. ... more   less 
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Also Known As:
Desert Springs Jw Marriott Resort And Spa
Desert Springs Jw Marriott Hotel Palm Desert
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
JW Marriott Desert Springs Resort & Spa Palm Desert, California Desert

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