We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Grounds are beautiful.. But interior Shabby”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
JW Marriott Desert Springs Resort & Spa
Ranked #5 of 22 Hotels in Palm Desert
Certificate of Excellence
Reviewed 22 August 2011

All in all this place rocks in some areas pool, lobby, exterior grounds even some parts of the rooms. The rooms are spacious we got the corner unit with a spacious balcony. Beds were comfy and clean, so were the restrooms. On one of the nights i had to fight off a giant cockroach... kind of let me down. We paid a 5 star resort pricing but didnt feel like we got the 5 star treatment. The hallways to the rooms need major remodeling,this hotel is old needs lot of repairs.

Pool was fun on saturday.. awesome party environment minus the $12 pina colada and $7.50 beers. i enjoyed myself weather was perfect!

overall this hotel has lots of positives and negatives.. its not worth 200+ we paid...

  • Stayed: August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank socal714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (2,250)
There are newer reviews for JW Marriott Desert Springs Resort & Spa
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

1,795 - 1,801 of 2,250 reviews

Reviewed 21 August 2011

A very nice pace to stay... Great service, very helpful and friendly..

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Lovetotravel720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2011

I recently stayed at the Desert Springs JW Marriott for a business conference. I was more than disappointed with having to pay for in-room internet service and a fee to utilize the gym. With that being said, I believe that the grounds of this hotel were spectacular and the staff went above and beyond to make my stay pleasant (so it really made it for my disappointment). My room was also very spacious and well appointed. Overall, I enjoyed my stay!

  • Stayed: August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank SnowAngel_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2011

We are owners and use this timeshare every year rather than trade. Staff has been pretty accommodating for such a big property. Only downside is the Palmeras Pool is often times "over run" and crowded. Has tennis, golf, spas, crafts, restaurants nearby and a sundry shop for odds and ends, sandiwiches, salads, newspapers, etc. A great place to spend a few days or a week and you will not want to leave. Do recommend you have transportation and will need to get around the area. Parking is free and mostly covered. However, do have buses to take you around complex and to and fro the hotel nearby.

  • Stayed: April 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kenneth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2011

This was such a comfortable trip. Choose the breakfast included and room with 2 double beds and enjoy time with the kids. Took the Tram Ride and Knotts Water Park is close by. The hotel and staff make everything very easy. Lots of photo ops with flamingos, swans and gondola rides. Have fun.

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank VacationJunkie001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2011

I love this JW. It has everything. And we love staying in the Villas nearby and visiting JW which is a short walk or the shuttle if it's seriously hot. This is centrally located, has great ambiance: lobby, pools, and cabana type private pool, restaurants (although I miss my Sea Grille), Starbucks, fancy shops and a view tdf. Great staff, beautiful resort.

  • Stayed: February 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Vicky-McG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2011

Attended a conference and enjoyed the hotel and its surroundings. Obviously a tad warm in the summer, but I did not find it a problem. Rooms are quite spacious, golf course looked nicely manicured and friends enjoyed the spa. Nice pools and nice overall layout. Staff was helpful overall, especially concierge. Nickel and dime you by charging for desktop internet in business centers (though not for boarding pass and printout). Overall liked it and could have been a five-star with more attentive dining room staff and free internet property-wide.

  • Stayed: August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank MichaelbMd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Palm Desert
0.9 mi away
The Westin Desert Willow Villas
2.7 mi away
Hyatt Regency Indian Wells Resort & Spa
2.7 mi away
Omni Rancho Las Palmas Resort & Spa
Show Prices
Show Prices
Show Prices
1.7 mi away
Marriott's Desert Springs Villas II
5.5 mi away
The Ritz-Carlton, Rancho Mirage
5.5 mi away
La Quinta Resort & Club, A Waldorf Astoria Resort
Show Prices
Show Prices
Show Prices

Been to JW Marriott Desert Springs Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about JW Marriott Desert Springs Resort & Spa

Address: 74-855 Country Club Drive, Palm Desert, Greater Palm Springs, CA 92260
Region: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Palm Desert
#4 Business Hotel in Palm Desert
#7 Family Hotel in Palm Desert
#9 Romantic Hotel in Palm Desert
Price Range: £175 - £388 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Desert Springs Resort & Spa 4.5*
Number of rooms: 884
Official Description (provided by the hotel):
Escape to your go-to desert playground at JW Marriott Desert Springs Resort & Spa. From the moment you approach the palm-lined path leading to our resort in Palm Desert, California, the excitement begins. Our hotel near Palm Springs has it all, including an active lobby complete with gondolas and meandering waterways, six restaurants serving everything from fresh sushi to locally sourced culinary delights, two championship golf courses, and spacious guest rooms. After an exhilarating day of playing and exploring, you may recharge at Spa Desert Springs, or soak up the sun at any of our four pools with gorgeous views of the nearby mountains. Adding to your options are an onsite fitness center, extensive tennis center and volleyball courts, and a nearby jogging path. JW Marriott Desert Springs Resort & Spa also features 210,000 square feet of dazzling event space for weddings and conferences. Play in style, experience our resort today! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Marriott, Booking.com, Hotels.com, Travel Republic (UK), TripOnline SA, Evoline ltd, Cancelon, getaroom.com, 5viajes2012 S.L. and HotelQuickly so you can book your JW Marriott Desert Springs Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Desert Springs Jw Marriott Resort And Spa
Desert Springs Jw Marriott Hotel Palm Desert
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
JW Marriott Desert Springs Resort & Spa Palm Desert, California Desert

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing