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“Summer Trip” 4 of 5 bubbles
Review of JW Marriott Desert Springs Resort & Spa

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JW Marriott Desert Springs Resort & Spa
Ranked #6 of 22 Hotels in Palm Desert
Certificate of Excellence
San Diego, California
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Summer Trip”
4 of 5 bubbles Reviewed 30 June 2014

We had a great time with friends and family. We enjoyed the pools, birds, boat ride, and customer service. The only down fall was we were there with small kids and there were others that were there to party. A fight broke out outside our room in the hallway around 1:30 am. When I called downstairs they said they'd send up security. It was really loud and woke us up and it made it difficult to get a good night sleep. This is the only reason I'd consider staying elsewhere next time.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kinderteacher4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,084 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (582)
Date | Rating
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English first
Texas
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 29 June 2014

We stayed here this past September, my husband was there for a conference and I tagged along, as I've done before. The room was quite large with a nice view of the mountains and the pool. The bathroom was large and updated with an excellent shower. They even rounded up a fan for us (for white noise). The fitness center was wonderful, and I enjoyed the walk past the pool everyday to get there. I also toured around the town, walking. I thought Palm Springs was a very unique, wonderful little city, and felt this hotel was one of the better resorts we've stayed at for his work conferences. Staff was friendly, loved the fruit-infused water in the lobby. When I walked up extremely red and sweaty from one of my walks, several bell boys offered to get me water immediately. The entire trip gave me a new appreciation for the desert, and this hotel had a hand in that. Lovely!

  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TxGrlOutDoors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco Bay Area
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 26 June 2014

This is a wonderful 5 star resort and golf facility. The place is really very large and expansive....watch out where they locate your room. We were on a family vacation needing 2 adjoining or nearby rooms. They located us miles apart even though we made an advance request for this need. Additionally they did not get us all our rooms until after 4 pm...after waiting 2-3 hours and being last to check in.

Room Tip: Go for a room with a signature view. Include breakfast...the food here is wonderful. Ask for upper f...
See more room tips
  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank ArchTrekker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aliso Viejo
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 26 June 2014

We come here every year with a bunch of women for an annual mom's weekend out. It is a nice facility and has a great pool. The best part is you don't ever have to leave if you don't want to. They have restaurants and a club. We always have a great time when we are there!

  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Squirrel75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 26 June 2014

It was 104 degrees last weekend. But all you needed to do is stand in the pool and enjoy the dry desert heat. Three pools, interesting people-watching and cocktail service. Our room overlooked the golf course and mountains-- it was peaceful and beautiful. The balcony was comfortable and the mini-fridge a plus. ( note that there's a Costco and a SAMs Club on Monterey if you want to stock up on anything.) the restaurants on site are good-- maybe a tad pricey for families. The golf courses are beautiful and well-maintained but beware the midday heat--take lots of water!
Overall a great getaway!

Room Tip: Rooms overlooking the golf course are in the Atrium building are quiter and larger. The rooms overlo...
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Green Features: Good. Policies relate to water conservation, primarily. Could improve recycling of drink containers.
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Redtree54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garden Grove
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 25 June 2014 via mobile

We stayed here one short night just to experience the hotel. We stay in Palm Desert often and are trying to find our favorite resort. The room was beautiful and quite large. We had an extended balcony with a table and chairs which was really my favorite part. I could sit out there all night and enjoy the weather. We did not spend much time at the pools because the large pool was closed down for about 2 hours due to an accident. Not the hotels fault what so ever, it just made the smaller pools very cramped. The one downside is the pricey resort fee. Staying multiple nights, this can get very pricy. For guests like us, we really only used the parking. I'm on vacation, not on my phone/ computer to utilize the wifi and we do not golf. Therefore it was pricey parking to us. But overall this was a great place to stay.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Alyssa03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eindhoven, The Netherlands
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 22 June 2014

We stayed here for 3 nights as a start of our 2 weeks’ vacation and had a great stay. Our room was spacious with comfortable beds and good air-conditioning.

The resort has all the facilities you need, even an on-site Starbucks. The spa and multiple swimming pools are very nice, although the opening hours of the spa’s outside pool are rather tight. If you are into fitness, the exercise room is a real treat. Spacious and well-appointed with top end equipment.

The setting of the resort is beautiful, with golf courses and mountains surrounding.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Twan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott Desert Springs Resort & Spa

Property: JW Marriott Desert Springs Resort & Spa
Address: 74855 Country Club Dr, Palm Desert, CA 92260
Region: United States > California > California Desert > Palm Desert
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Palm Desert
#4 Business Hotel in Palm Desert
#7 Family Hotel in Palm Desert
#9 Romantic Hotel in Palm Desert
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — JW Marriott Desert Springs Resort & Spa 4.5*
Number of rooms: 884
Official Description (provided by the hotel):
Escape to your go-to desert playground. From the moment you approach the palm-lined path leading to JW Marriott Desert Springs Resort & Spa, the excitement begins. Our Palm Desert hotel has it all, including an active lobby complete with gondolas and meandering waterways, six restaurants serving everything from fresh sushi to locally sourced culinary delights, two championship golf courses, and spacious guest rooms. After an exhilarating day of playing and exploring, you may recharge at Spa Desert Springs, or soak up the sun at any of our four pools with gorgeous views of the nearby mountains. Adding to your options are an onsite fitness center, extensive tennis center and volleyball courts, and a nearby jogging path. Our JW Marriott also features 210,000 square feet of dazzling event space for weddings and conferences. Play in style, experience JW Marriott Desert Springs Resort today. ... more   less 
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Also Known As:
Desert Springs Jw Marriott Resort And Spa
Desert Springs Jw Marriott Hotel Palm Desert
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
JW Marriott Desert Springs Resort & Spa Palm Desert, California Desert

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