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“Nice place to stay but incompetent front desk personnel”

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Courtyard Palm Desert
Ranked #14 of 22 Hotels in Palm Desert
Reviewed 12 June 2013

Spent two nights here with friends. Checked in with AAA rate confirmed. On checkout, they disavowd discount and would not budge. Check in clerk blew it. Rooms were great, pool was clean and well maintained.

  • Stayed: June 2013, travelled with friends
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1  Thank Andrew N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (251)
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158 - 164 of 251 reviews

Reviewed 30 April 2013

I arrived way early for checkin and the staff was nice enough to accomodate me for an early check in.

Room was clean, quiet, and comfortable. Air conditioning worked even in 105 degree heat and black out curtains also helped to cool the room and assist in a good night's sleep.

The only down sides were a cramped bathroom area, and complete lack of restaurants in the hotel and even in the area, other than fast food. While there is an Applebees for lunch and dinner next door, everything else within a mile is nothing but fast food. Decent restaurants are at least 5 miles away.

  • Stayed: April 2013, travelled solo
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Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2013

Front staff helpful. Location was good, close to grocery, drug store and Applebees next door. Clean, lobby very large with big screen tv's and plenty of couches. Free coffee, tea in the morning. Bistro with Starbucks coffee and lunch and dinner items. I did not use this. Computer area with free printing. Self serve laundry with free laundry soap. I would stay here again. Quiet.

Room Tip: I had a second floor room facing the pool, which was very nice.
  • Stayed: April 2013, travelled on business
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Thank eabarrdvm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2013

We recently stayed at this hotel for 1 night during the BNP Tennis Tournament. It is very hard to find a place to stay near the tournament at the last minute. This place was great. The renovated lobby looks great. The layout of the breakfast area facilitated our meeting our guests who were there to see the tennis. The room was clean and the venue was quiet.

  • Stayed: March 2013, travelled as a couple
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Thank pvandge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2013

Enjoyed a 2nd floor room facing Frank Sinatra Blvd and got great views. The room was exceptionally quiet from outside noise. The one draw back was the extremely noisy A/C unit - which is a must all night in the desert. Great facilities, well kept up. Excellent Bistro with Starbucks coffee in the lobby. Nice rooms with modern amenities. The pool and spa were excellent and an inviting area, mostly in the shade. Lots of free parking. Free wifi that was easy to access and fast. Applebees next door is very convenient - as are more places to eat and shop just a block away. Great value for a comfortable stay. The staff was extremely friendly and accommodating.

  • Stayed: April 2013, travelled as a couple
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Thank Walt R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2013 via mobile

This property was recently renovated. Lobby was very nice . New carpets throughout. Our room was recently updated. Originally given a room on the front that had traffic noise but were moved to a quiet ROM on the side. One night stay with no issues.

  • Stayed: March 2013
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Thank grannygearNs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2013

Was attending a Conference at the JW Marriott. This Courtyard is only a half mile away. The lobby has been remodeled to the new format which is a huge improvement. 42 inch hi-def televisions in the rooms...way to go Marriott! Rooms otherwise are typically old school Courtyard...thoughtfully laid out, functional, and big enough to not feel cramped, but with a few minor annoyances (really not a big deal) mentioned in some of the other posts.

  • Stayed: March 2013, travelled on business
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Thank Artemus_Gordon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Palm Desert

Address: 74895 Frank Sinatra Dr, Palm Desert, Greater Palm Springs, CA 92211-2055
Region: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 22 Hotels in Palm Desert
Price Range: £66 - £150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Palm Desert 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Courtyard Palm Desert Hotel Palm Desert
Marriott Palm Desert
Palm Desert Courtyard
Palm Desert Marriott
Courtyard Palm Desert California Desert

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