When I have to travel almost weekly to Palm Desert, I want to find a place where the hotel management and staff recognize you as a person and not just a transient guest. Staff at Courtyard Palm Desert are friendly, helpful and responsive. All the staff recognize me when I walk into the property, it does make me feel special. Management has changed from Marriott to a new management team. The new management company has certainly made some improvements in services. It brings back free coffee in the morning and provides cookies at the end of day at the lobby. They try to have happy hours and during the football season to attract guests to enjoy the spacious and comfortable lobby. They also gives some token gifts like a bottle of water and cookies when you arrive the first night. These are all good things. Though I hope they will provide free breakfast to frequent business travelers like me.
The rooms are comfortable and spacious. However, the WiFi is spotty depend which side of the property the room is. Rooms on the east side of the property have better receptions then those facing west. I noticed that the hotel just changes out all the towels which are much better than the old, thin, wore out ones.
All in all, the property is up-to-date and I have enjoyed my stays here.
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- Also Known As:
- Courtyard Palm Desert Hotel Palm Desert
- Marriott Palm Desert
- Palm Desert Courtyard
- Palm Desert Marriott
- Courtyard Palm Desert California Desert