We are Intrawest members and love going for the weekend to the Palm Desert Intrawest,however this time I was really disappointed in the honesty of someone (stop short of saying the cleaning staff). It is peaceful and lovely at this place so we go fairly often..when we can find it available. This trip I stupidly went off and left my purse in the room. It wasn't found by the cleaning staff when they cleaned after us. I called a couple days later after going thru the car, etc, several times and finally realizing I never left the room with it. By then I think it had been cleaned again and had others in it. It was about 3 days after that that it was cleaned again and I was called to say they had found it. How all of us missed it in the room is what I don't understand and no one could tell me where it was found. I'm very happy to have my credit card back untouched, and my license so I don't have to deal with the DMV, but I know for sure I had a $100 bill and a $50 bill in there (gifts I had not spent) but they were not in there when it was mailed to me. Intrawest tried to tell me that their cleaning staff would never be dishonest, and I can't blame anyone given there were guests and cleaners in there a few times before it was found almost a week later..which I still find very odd, but its disappointing. I had planned on sending the $50 to the cleaning person who turned it in. My fault for making the dumb mistake. Could have been worse.
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- Also Known As:
- Club Intrawest - Palm Desert Hotel Palm Desert
- Hotel Intrawest Palm Desert
- Intrawest Palm Desert
- Embarc Palm Desert California Desert