This Embassy Suites is really just average, and while I will probably stay here again, if the price is right, I would not go out of my way to return. It is an older property, and the furnishings are ok. The wifi works fine. But it is the other stuff, the breakfast and the manager's reception that really were disappointing. The breakfast is set up oddly and I had to ask another hotel guest how to find where they cook the omlettes. (It is set off to the side in a seperate room. You have to walk out a side door and into another area.) There is no signage to help the guest find this area. The rest of the breakfast foods are set up in the large room that includes a very large old fashioned bar area, the pool table and the arcade machines. The tables and chairs are very cafeteria style. The Managers Reception is nothing special. The bartender didn't really seem to care too much about making things enjoyable. There are stools at the bar and he did take good care with those customers, but for us sitting at tables, there was really not much interaction. The area for the breakfast and manager's reception would be more inviting if there were no arcade games or pool table in the same space. It was no fun to talk over the noise from these things.
I did have room service for dinner and the person delivering the food was very professional. I also arrived early and my room was ready.
If you shop around there are probably lots of other options for a stay in the desert. This one isn't bad, it is just ok.
September is more of a low season in the desert so maybe that is why things seemed lackluster here.
Again, it wasn't bad. It was just ho-hum.
- Official Description (provided by the hotel):
- Welcome to the Embassy Suites Palm Desert hotel - where outstanding accommodations and superb hospitality await you in the heart of beautiful Palm Desert, California! Guests of the Embassy Suites Palm Desert hotel enjoy their stay in one of our 198 spacious two-room hotel suites, complimentary cook to order breakfast, complimentary wine and beer Manager's Reception in the Evengins, with either majestic mountain or lush courtyard view. Each of our Palm Desert hotel suites is equipped with a range of amenities, designed to make your stay with us in Palm Desert, CA as comfortable and enjoyable as possible! ... more less
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- Also Known As:
- Embassy Suites Hotel Palm Desert Palm Desert
- Embassy Suites Palm Desert
- Palm Desert Embassy Suites
- Embassy Suites By Hilton Hotel Palm Desert California Desert