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Embassy Suites by Hilton Hotel Palm Desert
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Reviews (1,088)
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Reviewed 7 July 2014

This hotel has the best breakfast of any hotel I've ever stayed in and made up for the negative experiences we had with poor internet reception. You could choose a hot made to order breakfast to be made with fresh ingredients! Overall all the hotel needs updating which if accomplished including improvements with the internet will make this a wonderful place to stay.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank noeln409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

The room was very musky and dirty. There were hairs in both the shower and beds. We found several food crumbs on the pullout mattress and the top sheet was in a ball on the bed when we first pulled it out. To me, it seems as if it was used by a previous guest and merely put back into the couch without changing the sheets. I also looked at the air filter, which was incredibly dirty and looked as though it had not been changed in months. The room was so uncomfortable, that we ended up leaving late on the last night of our stay.

  • Stayed: July 2014, travelled as a couple
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1  Thank Meghann C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

Loaded up the family & heaeded to Palm Desert to kickoff the summer & get away from the fog. Quick & easy checkin & straight to the pool & the world famous Embassy Suites Evening Reception. Fantastic service from Kenny was a great start tou our stay. Lots of swimming & lounging by to pool & started every day with the fabolous complimentary breakfast. Wonderful stay from start to finish!

  • Stayed: June 2014, travelled with family
    • Value
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Review collected in partnership with Embassy Suites Hotels
Thank Gus B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

We stayed here for one night. The room was very nice and clean and everything in order.
Staff was nice and helpful.
We used the pool it was nice and clean. The did run out of towels not the end of the world since the temperature was about 105.
The location of the hotel is nice with lots of places to dine and shop near by.
The hotel is a little older and does show signs of wear, keep that in mind if you like to stay at new and more modern places.
We would come back again.

  • Stayed: June 2014, travelled with family
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Thank JCK74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

Just an ideal setting and environment. I enjoy the nice foliage, the breakfast location and could have stayed longer without question. I shall return. I think the location is just fine in the middle of the desert cities.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
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Review collected in partnership with Embassy Suites Hotels
Thank philiptamoush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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