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Hyatt Palm Springs
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Reviews (1,933)
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All reviewscabana suitefront deskpool areamountain viewliving roomstreet fairthursday nightself parkingper dayrestaurants and shopsthe main draghappy hournice poolvalethoodoosatriumdowntown
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1,637 - 1,642 of 1,933 reviews
Reviewed 31 December 2011

When I select a hotel, a few factors are primary in my consideration: location, facilities (gym and pool), and value-for-money. The Hyatt Regency Suites Palm Springs acquits itself admirably on all three accounts.

Located in downtown Palm Springs, the hotel is a stroll away to the quaint, eclectic collection of shops–from art galleries (there seem to be so many in Palm Springs!) to cafes to salons that line North Palm Canyon Drive as well as adjacent arterial roads–and a short drive to nearby attractions such as the Palm Springs Aerial Tramway (a two and 1/2-mile ascent to the peak of Mount San Jacinto State Park and Wilderness abroad the world’s largest rotating tramcars) and the Desert Hills Premium Outlets, a veritable capital of consumption, in neighboring Cabazon.

Rooms-wise, this is an all suites hotel, and upon check-in, I was upgraded to a premier king room, for which I was glad, because the living area windows of the regular rooms of the atrium lobby hotel face the corridor. The room was spacious with a separate living and sleeping areas separated by a walkway and the bathroom. There is a 42″ flat screen TV in both the living and bed rooms. Bathroom amenities feature the standard White Ginger collection from Portico Spa, although it may be time for Hyatt to update the toiletries to something more contemporary. The balcony was spacious with a splendid view of the surrounding hills and golf course.

A well-equipped gym greets fitness fiends. There are elliptical trainers, treadmills, and weight resistance machines that target some of the core muscles, as well as free weights in the form of dumbbells. The outdoor pool was heated to room temperature when I was there during the Christmas holidays, making it quite inviting.

The only downside of the hotel is that it is fairly old. The decor is starting to look dated and stuffy, and the bathroom especially could do with better lighting. The need for an update aside, the staff are friendly and efficient, and the well-appointed and fairly comprehensive amenities combine to make guests feel welcome and comfortable. And at US$102 a night (including taxes) during the December season, I thought it was value-for-money. For Hyatt Gold Passport Platinum members, parking, Internet, and in-room bottled water charges are waived.

Room Tip: Ask for an upgrade to a premier king room
  • Stayed: December 2011, travelled as a couple
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Thank sojourneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2011

Stayed at the Hyatt recently enroute from NorCal to AZ. I checked in with dog in tow and a little worse for wear, driving 500+ miles all day. And yet, I was welcomed as if I was a Palm Springs regular. The valet, front desk clerk and staff were kind and accommodating to me. Tho' it was my first stay, my room was upgraded to a spacious king suite with a view. Loved having the space. Rooms were comfortable, very clean, nice quality sundries, linens et al. I took my time getting back on the road to Arizona. Agree that the lobby music could be turned down a bit at night. But an overall terrific hotel stay!
Hope to see them same time next year, if not sooner.

  • Stayed: December 2011, travelled solo
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2  Thank arizonarutz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 December 2011

I've stayed at this hotel several times and been impressed each visit. The staff really goes beyond what I would expect and it doesn't feel forced at all. Our last stay here was unplanned (United Airlines, but that's another story), and they really made it seem like a vacation. The valets were all extremely friendly and helpful; they gave us rides to and from the airport and even drove my girlfriend to a Rite Aid when she needed to pick up a few things. The front desk staff was charming and helpful, extending our stay an extra night for a great rate. The bartenders and room service personell were excellent. Keep in mind that his hotel is downtown, so if you're looking for a resort with a huge pool area or golf courses attached, stay elsewhere. This is a great place if you want a relaxing night or two with a large suite, great views, and easy access to lots of restaurants and bars. The City View rooms look out on the main downtown area, but also have a gorgeous view of the surrounding mountains. The patio is a good size and we love to have a bottle of wine or some breakfast and just enjoy the views. The pool area is nice but quite small compared to most Palm Springs resorts. I do have a problem with the $15 "resort" charge, but this is a disturbing trend at all hotels that boosts profits and won't go away soon.

Room Tip: City View rooms
  • Stayed: December 2011, travelled as a couple
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Thank ConcertboyPT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2011

I'm not sure who is in charge of the music at this facility, but it sounded like a circuit party. The music blaring in the lobby, lounge and pool area was way too loud and was "house" music, not exactly relaxing. I mentioned it to the front desk person when I checked out, it was so annoying. The room was decorated in blacks and dark browns, very "bachelor pad". Also the walls were not quite thick enough, I could hear a bit too much of my neighbors, um... nightly activities? The food in the restaurant was exceptionally good though, despite the cold atrium and that blaring music. I booked my room on Priceline and got a rate of $50/night, so I can't complain too much. Excellent location though!

Room Tip: I enjoyed a room on one of the upper floors in the North wing. It had a gorgeous view of the Mountains from the bedroom.
  • Stayed: November 2011, travelled solo
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Thank sierrarancher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2011

Stopped here for only one night-Wish we could have stayed longer. Suite was fresh, well appointed and overlooked main street which was closed for an evening market on the evening we were there. Staff in hotel friendly and attentive.Bar staff dedicated to efficent service. Did not eat in hotel. Altogether a good experience.

  • Stayed: December 2011, travelled as a couple
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Thank MatureStudent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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