We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Tired and dirty” 2 of 5 bubbles
Review of Marquis Villas Resort

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Marquis Villas Resort
Ranked #60 of 71 Hotels in Palm Springs
Okotoks
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Tired and dirty”
2 of 5 bubbles Reviewed 7 April 2014 via mobile

We were very disappointed in this property. The first room we were offered was very tired and very dirty. The second was only slightly better. Clearly, vacuuming is optional here, stains in the furniture are ignored, and periodic updates are rare. The staff was friendly and the rooms huge but that didn't make up for the lousy atmosphere. When they asked if we wanted to hear a timeshare presentation, we just laughed. Diamond Resorts should be ashamed of this property.

Stayed April 2014, travelled as a couple
Helpful?
4 Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Marquis Villas Resort, responded to this review, 9 April 2014
We truly regret to read of your dissatisfaction with your recent experience at our resort. Our resort strives to provide a highly enjoyable getaway and it is always upsetting to know when we did not achieve our goal. Our management consistently evaluates guest feedback to ensure we are providing the best possible stays, and we appreciate your honest comments. We hope to have the opportunity to welcome you back again in the future, for a much more pleasant stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

285 reviews from our community

Traveller rating
    41
    83
    70
    52
    39
See reviews for
87
101
14
15
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Any
English first
Minneapolis
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 7 April 2014

Pros: Location location location. This is only two blocks from the main Palm Springs drag, so a perfect place to park the car and not have to drive again unless you wanted to get in the car. Price was amenable compared to other options in the area, but given the cons I paid too much. The staff was top notch! Helpful, friendly and ready to be of assistance at any time. I can't say enough positive stuff about the people! The room is more like a condo or apartment - plenty of room to spread out.

Cons: Pool water was dirty - needed skimming and maintenance. Rooms are very outdated, with small CRT TV's - bring your own DVD player for anything meaningful to watch. Decor is 1970's, including appliances. NOTE: No glass is allowed at the pool, but no plastic cups are in the suites, so bring your own. Carpet, bedding is old, stained and worn. Clean though, so if you aren't looking for 5-star this is an option.

However, the bed was horrible, both my partner, my daughter as well as myself stayed here only two nights and my back is killing me from the bed. No support, old and tired. Chiropractor, here I come!

All in all, it was less than I expected of the facility for the price, but the location was amazing....so would I stay here again? A big maybe....

  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank suek357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Marquis Villas Resort, responded to this review, 8 April 2014
We are thrilled to read you were pleased with our prime location in the heart of Palm Springs, unsurpassable service, and the comparably low rates of our mountain setting resort. We do, however; apologize for any shortfalls experienced in your assigned accommodations and will use your feedback to improve upon all facets of the overall guest experience here. We hope for the chance to better serve you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Palm Springs hotels

Montreal, Canada
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 6 April 2014

Upon arrival the staff was friendly. The hotel has 3 floors. The rooms are a little dated and I suggest they remove all the old stained carpets. Just that would make a good improvement. Rooms are big with a large bathroom with tub and another bathroom with shower. Having a kitchen was great. It's the only hotel we saw with full kitchen. Fire place in living room. Huge patio. I got the room with two double beds. The location is great near the main strip and a grocery store about a 20 minute walk away or 4 minutes by taxi. Overall pretty good for the rate. Just needs some updating.

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Ginas_point_of_view
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La Mesa, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 28 March 2014

The review "YUK" was posted in Oct2013 and nothing has change.

I am currently in a room that yours review describes. I am a Diamond GOLD member I get these amenities... a 1980's kitchen appliances, (MFG label confirms microwave year 1984), a 2004 19" crt TV with no HD reception. But we did get free WIFI to watch NETFLIX on the laptop. I was told the property is in ESCROW. But 8 years ago it looked the same. I thought by now it would have been remodeled. Stayed here only because of Convention center location. Next time I will stay somewhere else (MARRIOTT Desert Villas II ) further away.

Timeshare owner of 25 years.

Room Tip: No good rooms available if I have an upgraded room.
See more room tips
  • Stayed March 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank JD H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Marquis Villas Resort, responded to this review, 2 April 2014
We regret that we didn’t meet your expectations because we strive to provide great vacation experiences for every guest. We’re successful most of the time because of our unsurpassable customer service and great location; however it seems in the case of your visit we fell short of that goal. Thank you for taking time to rate us on Trip Advisor and we hope that you consider returning so that we may have an opportunity to prove that Marquis Villas Resort is a great value.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laguna Niguel, California
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 6 January 2014

The Marquis is a Diamond Resorts Intl. condo resort. Very large 1 bedroom suite rooms (must be 1,000 SF+), including kitchen, 2 baths, large balcony. Our unit was decorated nicely and in good shape, with a pool view. Grounds were well kept, nice pool, good-work out room, underground secured parking, helpful staff. Super location a few blocks from downtown ground-zero (Tahquitz & Palm Canyon). Only downside is the interior public areas are looking kind of worn out/shabby; and there were some pretty serious cooking smells up and down the hallways as there seemed to be some big families packed into the rooms. But overall a great bargain at $109/night (what we paid during Thanksgiving weekend).

Room Tip: Try to get an interior pool view room if possible
See more room tips
  • Stayed November 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Gardog52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Marquis Villas Resort, responded to this review, 29 January 2014
Thank you for your review. We are sorry if you were disappointed with the standard of the public areas at our resort. As you know, we have a strong commitment to keep our resort up-to-date and we go through an extensive and well - thought refurbishment programme in order to ensure that our resort is always presented at its best. We are glad that you had an otherwise pleasant stay, however, and we are looking forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle
Level Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed 5 January 2014

I really wanted to give this four stars for its location which is two short blocks from PS main drag. So, if all you care about is location for a good price and you don't care about staying in some place 'fresh', then this is for you. POSITIVES - Location, pool & hot tub, price (around $90), staff (friendly and helpful), size of units (huge), underground secured parking. NEGATIVES - size of units (you will rattle around and walk in circles if there are only two of you), overall condition is drab with dated lighting, ripped carpet, lack of any shelves for clothes and a feeling of the 60's.
Would we stay again? Yes. Location, location, location. BUT, you must request a pool or interior view room to avoid being placed in an outside unit overlooking Sherman's Deli (which is itself very awesome) because they receive semi-truck deliveries starting at 4AM.

Room Tip: Inside or pool view rooms are a MUST.
See more room tips
  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank JustOverPar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genoa, Nevada
Level Contributor
89 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 19 December 2013

We stayed at the Marquis Villas the second week of December. I had arranged for three rooms for family coming in from Colorado and Wisconsin. We were very comfortable there. The suites are very spacious, and clean, and we were pleased with the quiet and comfort.
This is an older property, and all it needs is focus on the little things. The refrigerators need to be updated (ours rocked when you opened the door) the pull for the pocket door was broken, and for two days one of the elevators was out.
The grounds and pool were well kept and inviting. There is an underground secure garage, and the location for walking to downtown Palm Springs is ideal. The staff is friendly and helpful. I would stay here again in a heartbeat.

Room Tip: Get a room overlooking the pool.
See more room tips
  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Palm Springs hotels
0.2 mi away
Baymont Inn & Suites Palm Springs
0.1 mi away
BEST WESTERN PLUS Las Brisas Hotel
0.2 mi away
Andreas Hotel & Spa
Andreas Hotel & Spa
#8 of 71 in Palm Springs
4.5 of 5 bubbles 1,217 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hyatt Palm Springs
Hyatt Palm Springs
#28 of 71 in Palm Springs
4.0 of 5 bubbles 1,616 reviews
0.4 mi away
Renaissance Palm Springs Hotel
Renaissance Palm Springs Hotel
#23 of 71 in Palm Springs
4.0 of 5 bubbles 1,473 reviews
0.8 mi away
Extended Stay America - Palm Springs - Airport
Show Prices
Show Prices
Show Prices

Been to Marquis Villas Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Marquis Villas Resort

Property: Marquis Villas Resort
Address: 140 S Calle Encilia, Palm Springs, CA 92262-6612
Region: United States > California > California Desert > Palm Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#17 Top resorts Hotel in Palm Springs
Price Range (Based on Average Rates): £
Hotel Class:2 star — Marquis Villas Resort 2*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, TravelUp, Hotels.com, Agoda and Travel Republic (UK) so you can book your Marquis Villas Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marquis Villas Hotel Palm Springs
Marquis Hotel Palm Springs
Marquis Resort Palm Springs

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing