The only good thing about this hotel is the location. We had a first floor room with a "pool view". The room was really run down. There were brown water marks all over the ceiling.
My roommate told me there were holes in the bathroom ceiling. So i tried not to look at it.
The bathroom shower was lukewarm. The shower curtain smelled. The pools were just filthy! The hot tub was nice and hot with dead bugs and trash floating around inside.
When we checked in ,the people in front of us were told their reservation was cancelled. They had four rooms and cancelled one of them previously, so the reservation agent had gone and cancelled all of them. Clerk seemed unconcerned and said they were sold out, i am sure he was just expecting them to walk away. They had no where to go so kept asking nicely what could be done while the clerk just said there was nothing he could do. They were persistent and from what i could tell, they were able to get at least one room for the night. All this, while i was waiting to check in.
I had signed up for their promotion, stay two times get a night free. Unfortunately, there is no way i will stay there again. I booked the Travelodge again for my next stay.
I filled out a survey they emailed me after my return but they hardly gave me any space to comment. I never heard back from them.
- Official Description (provided by the hotel):
- Opened in 1958 as the Dunes Hotel, and once a great weekend to hangout for celebrities like Nancy Sinatra, Elvis, and the Rat Pack, feel good with a great book at the pool with breath taking view of the San Jacinto Mountains. The San Jacinto Mountains provide a scenic backdrop for many of the area golf courses. Four miles from Palm Springs International Airport. Location Located in Downtown Palm Springs, visit the Agua Caliente Cultural Museum, enjoy Palm Springs best of the best fine restaurants, night clubs, great music for all ages. Casino, also within 5 minutes to the world famous Palm Springs Aerial Tramway. Just 18 miles from Desert Hills outlet known for all the top name brands, features more than 180 designer stores like Nike, Saks fifth avenue, J Crew. Three blocks from Palm Springs Convention Center. Hotel Features Over 130 swaying palm trees. 129 rooms and meeting room. Two temperature outdoor pools and hot tub. A 24/7 fitness center and guest coin laundry, and coffee/tea in a common area are available 24/7 at this smoke-free hotel. Free upgraded continental breakfast for two daily, free Wi-Fi, free parking no resort fees. 24/7 business center, meeting room, and a children's pool are onsite. Adjacent to Rio Azul fine Mexican Restaurant & Grill, Ty Massage & Acupuncture and Rooster & the Pigs five star Vietnamese Restaurant. Room Amenities Rooms offer free Wi-Fi, coffee makers, and flat-screen TVs with cable channels. Free local calls, ironing boards, and desks are among the other amenities that guests will find. Pool and Courtyard rooms with all the amenities and refrigerator. • Access via exterior corridors • Air conditioning • Cable TV service • Free newspaper • Free toiletries • Daily housekeeping • Desk • Free Wi-Fi • Hair dryer • Iron/ironing board • Flat screen Television • Free Showtime Nearby Things to Do The recreational activities listed below are available either on site or near the hotel; fees may apply. Every Thursday night enjoy walk to Palm Springs street fair, arts, crafts, music, food, greet outdoor life entertainment. Get around Palm Springs every Thursday – Sunday from 11am – 1 am just jump onto the Buzz free trolley at no charge. • Golfing nearby • Bicycle rentals nearby • Mountain biking nearby • Scooter/moped rentals nearby • Hiking • Spa Casino • Jeep Tours • Palm Springs Air Museum • Smoke Tree Stables Horseback Riding • Firestar tour adventure of star homes • Windmill Tours • The Living Desert Zoo Hotel Policies Check-in 3 PM Check-out Check-out time is noon • No Pets • You need to know Extra-person charges may apply and vary depending on hotel policy. Must be 21 of age to check in. Government-issued photo identification and a credit card are required at check-in for all charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Hotel does not rent to locals. • The name on the credit card used at check-in to pay for all charges must be the primary name on the guestroom reservation. No cash at check-in. 2 elevators No rollaway/extra beds available Cribs (infant beds) available on request only For group and tour contact hotel direct. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ... more less
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- Also Known As:
- Comfort Hotel Palm Springs
- Comfort Inn Palm Springs
- Palm Springs Comfort Inn