A last minute decision to head to Palm Springs was a fun experience and made even better with our stay at the Renaissance, Palm Springs. I stayed here a few years ago when it was the Wyndham, but Marriott has done an excellent job with their renovations of this resort.
The check in staff was great (Rene). He was very friendly, informative and extremely courteous. Our room was very spacious even with our two kids. My only two (small) complaints about the room was that the cleaning staff never left enough towels and/or shampoo (although the front desk staff took care of this for us immediately) and the AC was a little noisy.
Since it was Memorial Weekend, we decided to rent a cabana, as we knew the pool area was going to be very crowded (which it was). Not only was the pool area very nice, the food and beverage staff was very attentive, even with the large crowds. The person who helped out the most was Jose. Great guy and anticipated our needs the whole day The other thing I was impressed with is that the staff seemed to actually enforce a rule that so many hotels don't, and actually pick up towels from people who "reserve" pool chairs at 6:30 in the morning. First I think these types of people are incredibly RUDE, but I also think it is just as disappointing for a hotel to look the other way when their guests do this stupid act. Kudos to the Renaissance for not allowing this type of immature behavior!
Lastly, our family ate breakfast at the hotel both mornings. The buffet was good, not extravagant, but it had everything we needed. The omlettes was very food and both seating areas (inside and outside) were very nice.
Overall, we really enjoyed our stay and will definitely be back.
- Official Description (provided by the hotel):
- Located in the heart of downtown Palm Springs, the Renaissance Palm Springs provides a sophisticated and stylish setting perfect for any visit to the area. Steps away from the Palm Springs Convention Center and the upscale shops of Canyon Drive, our hotel is perfect for both work and play. ... more less
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