I was pleasantly surprised to receive an upgraded room upon arrival, a pool view suite with view of the mountains as well. The bed was fabulous and the room very spacious and clean. So far, so good. The minor issues started with dinner. There was supposed to be a complimentary wine tasting at the bar at 5:30, but there was no evidence of it in sight. The bar was hopping with large groups of people who knew each other, which does impact the feel of the place for a person traveling alone. The restaurant was completely dead. I was the only diner. The food was fine, nothing extraordinary. My chicken was a bit dry and overcooked in places, but the part nearest the bone was much better. Rolls were the standard food service variety. Service was decent, a bit chatty, but I enjoyed the personal interaction. After dinner, the wine tasting had been set up in the bar. There was only a single wine to taste, but the host was very personable and knowledgeable. Went up to my room to enjoy the flat screen TV, but was dismayed to find that the hotel had a very limited selection of channels, and I had to miss my favorite series on F/X. No free in-room wi-fi, and no free breakfast. Had those two items been included the hotel would be a great value. Had to go to the lobby to use my iPad or computer without paying extra. The business center is located in an open area that lacked privacy, and people tended to congregate and chat nearby, so any business conducted there was very public. Had a good night's sleep. Breakfast was in a lovely outdoor area....with birds, birds, birds. I got up to get salsa for my omelette, and they took over my table. I hate wasting food like that, but had to get fresh food as the birds had seated themselves on my plate. Ugh. There were traces of dried bird feces on some of the tables and chairs. Double ugh. Spoiled what could have been a very lovely outdoor dining experience! The buffet was decent, typical hotel buffet with eggs cooked to order. Lobby and public areas in this hotel are top-notch. Great pool area. Good location, about a half mile walk to the main shopping area where there are lots of choices for restaurants.
- Official Description (provided by the hotel):
- Located in the heart of downtown Palm Springs, the Renaissance Palm Springs provides a sophisticated and stylish setting perfect for any visit to the area. Steps away from the Palm Springs Convention Center and the upscale shops of Canyon Drive, our hotel is perfect for both work and play. ... more less
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