Upon arrival the lobby was impressive, however was greeted with a lot of salsa music and dancing all over the hotel. Upon check in I was informed that there was a Salsa convention going on, and they were everywhere. No arrangements had been made for non-salsa guests and so had to put up with the pool party (and noise) all of Saturday. This for me was a big let down as I had wanted to relax after a few hectic days in Vegas.
Rooms are on five levels, and there are only three lifts to service the maze of corridors and rooms on each level. It often felt on Saturday that you were in the Americal Idol hotel for the Hollywood episode, as everywhere you walked there were children and adults practising Salsa.
Rooms were ok, but housekeeping could do a better job at making sure rooms were throughly cleaned - bins not being emptied and dirty q tips from a previous stay had not been removed - a bit gross.
On Sunday, the salsa convention had closed and it was like being in a different hotel, nice and calm, superb and very warm pool. Make sure you make a bee line for Marilyn in the bar area she was the most friendliest member of staff in the whole place, and if it had not been for her, our stay would have been miserable.
Wont be staying here again.
- Official Description (provided by the hotel):
- Located in the heart of downtown Palm Springs, the Renaissance Palm Springs provides a sophisticated and stylish setting perfect for any visit to the area. Steps away from the Palm Springs Convention Center and the upscale shops of Canyon Drive, our hotel is perfect for both work and play. ... more less
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