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The Saguaro Palm Springs(Palm Springs)(Great Value!)
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Savings alert! 23% below average rates

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Reviews (397)
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All reviewscoffee and pastriesmanager robertdesign districtpool arealovely roomown private patioice waterfree bikesspanish stylemountain viewgreat boutiquewonderful hotelhotel groundsrooms are spacioussmall fridgebars and restaurantssmall hotel
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Reviewed 20 November 2011

Great location on the very edge of downtown within a short walk of restaurants, stores, etc. Super location with very nice rooms...like staying at a small resort...let your imagination run wild. Large, well kept pool area. Grounds continually manicured. People nice. Had a Jacuzzi/patio room...worth the little bit extra. Great place to stay.

Room Tip: Note above...Jacuzzi/patio room or just the patio as they have two hot tubs in the pool area and all rooms are close to them.
  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
2  Thank rjredeemed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2011

I have stayed at the "original" pepper tree in four times in the past and this was my first trip to the new Alcazar. I felt it wasn't really worth the money, didn't really like the new decor - featureless and stark, breakfast was some pastries and coffee (previously a lot more choice) plus also no tea or coffee facilities in the room which there used to be. In our room they had removed a chest of drawers which used to be there so we ended up keeping some of our stuff in the suitcase. There also used to be a nice little balcony outside which anyone upstairs could use. this has now been blocked off and made into an office. Previously we had had use of gowns too!

There is also a bar/restaurant right outside the upstairs room which served average food (but a great cosmo!).

The service was good and the receptionist very helpful when we checked in early.

It's a fine hotel, clean and modern but just has lost it's little touches of luxury.

  • Stayed: September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Alison W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2011

We had a lovely 2 night stay here, the room was just what we needed, a reasonable size, clean, and the same for the bathroom, the pool area and jacuzzi was lovely, it was in a great location, the only down side was the coffee and breakfast in the morning, a little bit disappointing as us British like a cup of Tea and you could only get coffee and the breakfast was a few Danish pastries broken in to half a dozen pieces, I think stop doing it all together or make a bit more of an effort, but all in all a great stay for a very good price, we would return.
Nicola and Mark
England-Oct-2011

  • Stayed: October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank NicolaandMark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2011

We were very pleased with the Alcazar. Excellent value, the price was awesome and the room was bright, fresh and clean. We had a king, pool side and the bathroom was roomy, although we could have used a bit more space for toiletries. We were surprised to receive a HUGE key chain with our room key and wondered why they don't use card keys as they are certainly easier to carry around.

Great location, can walk to some restaurants and shops or a quick drive to the hub of the main drag.

Loved the pool and the jacuzzi!

A bit disappointed in the breakfast, as it consisted of pastries and coffee in the office.

I wish the pool area was open earlier than 8 am to sit and drink my morning coffee.

Free parking is great. We would certainly want to return and will recommend to any friends traveling to PS.

  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2011

My partner and i have stayed at the 'originally' named Peppertree on numerous occassions. We have NEVER had a problem with this hotel until the 'new' owners took over.
We booked (as we do most years) in March 2011, for our annual holiday in Palm Springs in September....which we received confirmation. We then recieved an additional confirmation in July 2011.......... TWO WEEKS before our arrival, the hotel sent an email :::

I am sorry to inform you that during the remodeling process and the move to
our new front office our computer took your reservation when we did not have
any rooms available September 17 I apologize deeply for this and please
call us so we can assist you with some recommendations, ther is a website
call smallhotelsofpalms springs.com that show all the similar hotels in this
area . Since I won't have a room for you until SEPTEMBER 18, 2011
Regards
Alberto

We rang the hotel immediately and was told, by a rather 'rude' lady to go on the Small Hotels of Palm Springs website!!!.....they did not even offer an alternative....or even had the decency to enquire on our behalf. After all, the hotel was at fault NO US!

The lady also stated that a wedding party had booked the whole hotel for the first night....and YET, when we checked their wesbite they were still showing availablity on a number of rooms!!

The only conclusion that we summise is that the hotel has a PROBLEM with SAME SEX COUPLES.....we have NEVER had this kind of experience in Palm Springs EVER!


We invite the new management to comment on this review.

  • Stayed: September 2011, travelled as a couple
    • Value
    • Service
17  Thank MPBDerby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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