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“I wouldn't pay more than $99 a night”

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Alcazar Palm Springs
Ranked #18 of 73 Hotels in Palm Springs
Certificate of Excellence
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“I wouldn't pay more than $99 a night”
Reviewed 21 March 2012

Pros: very clean and beautifully maintained pool. Room was clean and the bed was relatively comfortable.
Cons: you hear everything! I could tell you everytime the man in the next room sneezed. You could hear the pipes shake when someone flushed a toilet in another room. It was centrally located but very loud since it was between 2 main streets. And don't count on breakfast. There was one type of pastry offered.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TNAlli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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363 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (94)
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English first
Santa Barbara, California
Level 6 Contributor
127 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 19 March 2012

We purchased the GroupOn. We called to book our stay-3 times. The first time we were told they had already booked up completely (WAIT WHAT-you over sold-it had only been 2 weeks since the we purchased?) the attendant was rude-REALLY RUDE, the second time I WAS put on hold for 17 mins and 44 secs--really? When I called back the attendant was rude and again (did not apologize for the long time on hold) and we were told they do not have any rooms available and we should just call and get a refund. Wow.

Epic Fail Alcazar....Epic Fail.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jared-Malia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, CA
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 March 2012

My husband and I are officially starting to become Palm Springs regulars. Having planned our wedding here at the Ace Hotel last October, we made regular trips out from Los Angeles throughout the entire process. Now that it's all over, we're lucky to be in such close proximity to a town that holds so many wonderful memories.

While we will always love the Ace and stay there often, we love to explore interesting new properties, as well. I discovered the Alcazar through a great Groupon deal and couldn't have been more pleased with our visit this weekend.

We stayed in room 19, which we were told was an upgrade from the usual Groupon room guarantee. Must've been our lucky day, because the room had a full jacuzzi suite and private patio which were appreciated additional amenities. We usually travel with food and drink, so we loved that the room had a fridge to keep it all cold.

The bed was a huge highlight with its pillow-top mattress and goose down comforter. We slept like babies both nights listening to the high desert winds sweeping through the palms hanging over our Spanish tile-lined roof.

The close proximity to some of Palm Springs finest dining and nightlife is a huge reason to check out the Alcazar. Aside from the two wonderful restaurants connected to the hotel itself (Birba's for delicious thin-crust pizzas and artisanal cocktails and Cheeky's for brunch), you should also make it a point to enjoy the early bird prix-fix dinner at Trio across the street. $19 for a three course meal of this quality is unheard of elsewhere in town.

Service back at the Alcazar was friendly and helpful whenever we needed anything. We decided to use their bikes to ride to our spa appointment (included in the reasonable $7 per day resort fee) and they provided us with helmets and locks. The pool and hot tub are spacious and clean and the ambient music is low enough to settle in for an afternoon nap atop one of the many comfortable lounge chairs.

Simply cannot say enough about the Alcazar. We would return in a heartbeat and hope it stays around to welcome guests for years to come.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jumrungle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gresham, Oregon
Level 6 Contributor
145 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 17 March 2012

Just stayed here for 3 nights. First night was in a remodeled courtyard queen. At $79/night, this was the cheapest room at Alcazar and for one night we did not mind that it was very small and sometimes we could hear the guests staying next door. However, the bathroom was surprisingly spacious with lots of counter and a bathtub. The other 2 nights were in a poolside king; much larger room with a surprisingly small bathroom and just a shower stall. This time we could hear the people staying above us and at time the traffic on Indian Canyon Drive. The poolside king still had the look of the former Peppertree Inn and could have used a new bathroom mirror and larger sink. Still, this was a great deal thanks to Groupon, which included a voucher for a pizza and 2 cocktails at Birba the restaurant next door. Would I return to Alcazar? Absolutely! Great location and nice pool, lush grounds, good customer service. See my other reviews about Cheeky's and Birba.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HanSolo1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cordova
Level 5 Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 March 2012

Clean and comfortable, convenient location. All the amenities with luxury linens. Very friendly and helpful staff, nice pool and hot tub. Good choice for heavenly Palm Springs.

Room Tip: pool side!
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank disneyfan2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level 5 Contributor
58 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 14 March 2012 via mobile

Stayed here for two nights with family and would highly recommend it for couples or families with older teens. It's very quiet and peaceful. Spotlessly clean. Modern but not luxurious. Avoid rooms that back onto the street as traffic noise is high at all times but if your ask to be moved and they have a room available, they are very obliging. Great location, literally out the side gate and onto the main street of Palm springs which has everything you could wish for. My only reason for not giving 5 stars is I really think all hotels should have coffee/tea making facilities in the room - particularly when there is no restaurant service like here.

Stayed March 2012
Helpful?
Thank onemoreflight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beverly Hills, California
1 review
Reviewed 14 March 2012

3/14/2012
Stayed here over the weekend and it was the perfect spot! The location is perfect - right next to Cheeky's and Birba so you only have to walk steps for an incredible breakfast, drinks, or dinner! The courtyard area was charming with white lights and landscaping, and water and fire features. The room itself was very comfortable and spacious - we had a deluxe room with a jacuzzi tub (which was in a whole separate room than the bathroom). Coffee and pastries were available in the lobby in the morning, which we enjoyed while sitting on at the table and chairs located around the pool while we planned our day. Staff at check in was extremely friendly and welcoming. Can't wait to go back!

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosemary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alcazar Palm Springs

Property: Alcazar Palm Springs
Address: 622 N Palm Canyon Dr, Entrance on Granvia Valmonte, Palm Springs, Greater Palm Springs, CA 92262-5523
Phone Number:
Region: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Palm Springs
#17 Romantic Hotel in Palm Springs
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Alcazar Palm Springs 3*
Number of rooms: 34
Official Description (provided by the hotel):
Opened in 2011 this 34 room boutique hotel, formally known as the Pepper Tree Inn, has undergone an exquisite redesign. Modern & sleek, featuring imported Italian Linens, flat screen TV's, fireplaces, poolside patios and Mountain View's. This is the third addition to Birba and Cheeky's restaurant family - making the triangle complete. Current hotel amenities include Coffee/Espresso/Tea/Juice/pastries, Townie Bikes, Business center and wireless internet throughout. Adjoining property offers breakfast, lunch, dinner, cocktails and a hotel all in the heart of the super hip uptown design district! ... more   less 
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Also Known As:
Alcazar Palm Springs Hotel Palm Springs
Pepper Tree Palm Springs
Pepper Tree Hotel Palm Springs

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