We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Wow” 5 of 5 bubbles
Review of Alcazar Palm Springs

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Alcazar Palm Springs
Ranked #18 of 71 Hotels in Palm Springs
Certificate of Excellence
Kuala Lumpur, Malaysia
Level Contributor
77 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Wow”
5 of 5 bubbles Reviewed 10 April 2012

me and my friend stayed there for one night. we had the poolside view king suite. WOW!
with a hot tub in the room and separate bathroom. the garden looks amazing.
there are bikes to use for free too if you want to drive around the city. the hotel's location is great, "downtown".
and the 2 restaurants are amazing. one for dinner one for brunch. the wait is worth it.
we really enjoyed our stay there.

Room Tip: all the room looked really good. we had the king suite pool side which is great.
See more room tips
  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Zwinky1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

342 reviews from our community

Traveller rating
    202
    88
    43
    2
    7
See reviews for
35
205
18
8
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Cardiff, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 9 April 2012

We are long term visitors to the Alcazar formerly the Peppertree inn. We have been 8 times in the last few years staying over 10 days each time.

We used to like our time at the hotel, however since the new owners have taken over, the cliental being allowed into the hotel goes totally against what was advertised on the Peppertree Inn website below.

"Embrace the spirit of serenity. This is a quiet and casual environment.
We welcome you and want you to enjoy your stay by making sure that you are coming to the right place for you. The Pepper Tree Inn is a sanctuary, intended to be a retreat resort. If you are seeking to have parties or to experience an array of sports and festive activities, this is the wrong place for you.
This is an oasis of quiet, of privacy, and of keeping electronic devices — TV, cell phones, laptops, stereos — set aside and out of public view. Our guests come to get away from those things. You'll be delightfully surprised by what happens when you do!
You are ruled by everything until you understand the power of doing nothing. Quiet the noise in your life and allow the silence. It may be your soul speaking to you. "

The owners from Cheeky's and Birba (attached to the hotel) are more interested attracting clientele for their restaurant and the type of people coming here are certainly not people wanted at the hotel.

For example, the advertising in the hotel reception of events, DJ's and parties being held at Birba doesn't gel with the atmosphere of the hotel. The hotel has changed since the building of Birba and not to the benefit of the hotel.

Alberto and Sandra are extremely helpful but can only do so much to keep the peaceful and quiet environment.

The owners need to decide what direction to take the hotel forward, but if they shy away from what originally made the hotel special, then they risk loosing many of their returning clients.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank EmJ2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
5 of 5 bubbles Reviewed 9 April 2012

I am incredibly grateful to the amazing staff at the Alcazar. They helped me host the most memorable 50th birthday party for my dearest friend and 7 guests. Let's just say we're not easy to please and they were able to place us in different, beautiful rooms that fit our needs, answered my myriad of questions, helped me make dinner reservations, and even found a baker to make a stunning mid-century modern cake at the last minute. Between the staff, the pool, the beautiful landscaping, Cheeky's and Birba, I never wanted to leave the place. Thank you again Alcazar! We'll be back.

Room Tip: Lots of different room types in size, design style, and location on the property. Let them know what...
See more room tips
  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank forwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HINTON
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 8 April 2012

This was a wonderful 1st time at this hotel and we would go again in a second. Our whole party was upgraded to pool side rooms at no extra cost. Unbelievable. Close to shopping, easy to get around town, pool and hot tub with pool side rooms amazing. Bikes and morning coffee as well as internet service included. Hotel staff and management very pleasant and helpful. Thank you and we hope to see you all again next year.
Becky and Robert Muzyka

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rmuzyka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 31 March 2012

Perfect Boutique Experience. Great rooms,, quite, clean and comfortable mattress and quality sheets. Considering the price, this is a find of Palm Springs. Bikes are free and great complimentary coffee.
Bonus-attached to the best restaurants in town. Went to Cheeky's and Birba and never took the car once.
Will be back

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kenna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 29 March 2012

My wife and I recently stayed at the Alcazar for 1 week, the first week of March, and it was a very relaxing and gratifying experience. This was our 5th time staying here, back to when it was the PepperTree and we were not dissappointed. The rooms were exceptionly clean and the pool and grounds were immaculately manicured. Sandra and Alberto were very pleasant and professional at checkin and during our entire stay. They upgraded us to a beautiful room with a fireplace and private patio (room 40). There was plenty of space for both of us and it was nice to have the small fridge in the room. The room decor was a pleasant blend of modern and traditional and the beds were excellent. The only problem that we could mention was the lack of drawer space, an extra chest of drawers would have been nice as we were there for a week. We definately intend on staying there again next year. Sandra in particular was very helpful and looked after all of our questions and needs in the best possible manner.

Room Tip: Ask about your room location and ammenities. The staff will try to accommodate you in the best possi...
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lgerel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alhambra, Ca
2 reviews
5 of 5 bubbles Reviewed 28 March 2012

My wife and I have been to this hotel many times in the last ten years (It was called Pepper Tree back then) and were very pleased with it..

The hotel now is renovated in an all white them and has been renamed "Alcazar" which means Spanish palace. The place has been upgraded and looks much more modern than before. The management makes you feel very comfortable and welcomes you with open arms. Cheekys and Birba are adjacent to the property and can provide you with all the meals and drinks you need so there is no reason to leave the hotel.

Room Tip: book early....sometimes it is sold out
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carrera2go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Palm Springs hotels
1.0 mi away
Avalon Hotel and Bungalows Palm Springs
0.5 mi away
Andreas Hotel & Spa
Andreas Hotel & Spa
#10 of 71 in Palm Springs
4.5 of 5 bubbles 1,221 reviews
0.0 mi away
Triada Palm Springs, Autograph Collection
Show Prices
Show Prices
Show Prices
2.1 mi away
Desert Riviera Hotel
Desert Riviera Hotel
#1 of 71 in Palm Springs
5.0 of 5 bubbles 1,848 reviews
0.8 mi away
BEST WESTERN PLUS Las Brisas Hotel
0.3 mi away
7 Springs Inn & Suites
7 Springs Inn & Suites
#14 of 71 in Palm Springs
4.0 of 5 bubbles 842 reviews
Show Prices
Show Prices
Show Prices

Been to Alcazar Palm Springs? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Alcazar Palm Springs

Property: Alcazar Palm Springs
Address: 622 N Palm Canyon Dr, Entrance on Granvia Valmonte, Palm Springs, CA 92262-5523
Phone Number:
Region: United States > California > California Desert > Palm Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Palm Springs
#17 Romantic Hotel in Palm Springs
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Alcazar Palm Springs 3*
Number of rooms: 34
Official Description (provided by the hotel):
Opened in 2011 this 34 room boutique hotel, formally known as the Pepper Tree Inn, has undergone an exquisite redesign. Modern & sleek, featuring imported Italian Linens, flat screen TV's, fireplaces, poolside patios and Mountain View's. This is the third addition to Birba and Cheeky's restaurant family - making the triangle complete. Current hotel amenities include Morning fresh pastries from Cheeky's, Coffee/Espresso/Tea/Juice, Townie Bikes, Business center and wireless internet throughout. Adjoining property offers breakfast, lunch, dinner, cocktails and a hotel all in the heart of the super hip uptown design district! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo and Agoda so you can book your Alcazar Palm Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Alcazar Palm Springs Hotel Palm Springs
Pepper Tree Palm Springs
Pepper Tree Hotel Palm Springs

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing