We had been planning our trip from Canada there for 6 months and have to say that it was very disappointing!!
The outside is very deceiving because once you get into the building it is very grungy and outdated. We were staying in a two bedroom villa and when we opened the door all we could smell was urine so we immediately phoned the front desk and asked to be moved - which they did.
The kitchen was barely stocked and actually missing things from a set of six so we had to phone the front desk to let them know so we wouldn't be charged for the items. I have to say the only good thing about the suite is that the beds were comfortable but everything else was the cheapeast quality.....
The pool was very nice but nowhere on the web site does it say that there is a height restriction for the slides and travelling with my kids it would've been nice to know! They claim you can't go on the big slide unless you're 48inches and measure you with an old broom stick - my kids were both too short to go on it which was bizarre seeing as we had just come from Disneyland and they were tall enough there?? When I let them know that they responded by asking me if I'd like them to measure the stick...not very friendly!
I would definitley never stay there again nor would I recommend it to anyone...
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- Also Known As:
- Palm Canyon Resort And Spa
- Palm Canyon Hotel Palm Springs
- Palm Canyon Resort Palm Springs