This was our first family trip to Palm Springs, and some friends of ours told us about Palm Canyon Resort. We weren't too sure what to expect given some of the reviews. We visited at the end of February. We got a pretty sweet deal with our travel agent, and had a nice one-bedroom, had a kitchenette, etc.
As for the accommodations:
If you are looking for brand new, bright and shiny everything, then no, this is not the place for you. I'm sure that the resort is looking into updates, especially with the new management. But we are a family of four with 2 little kids and what was important to us was having our own bedroom separate from the kids, having a nice space to do some cooking, make some of our own meals, etc. all with a nice patio overlooking the pool. So it was all that and more.
As for the pool:
The poolside was awesome. A nice adult-pool and a great kids area with waterslides. The poolside bar was nice, a great place to pick from yummy salads, burgers, sandwiches and drinks. We especially enjoyed the mudslides for ourselves and ice cream smoothies for the kids. We enjoyed taking our drinks over to the hot tubs and sitting relaxing and sipping them down. There was tasteful music played at times, and since we went in February before spring break it wasn't really too crowded and the people there tended to be relaxed and well behaved for the most part.
My big complaint: The pool was just not warm enough. We were told the pool heater had been fixed. The weather was warm (high 20's) but with that little bit of wind, we couldn't seem to get warm in or out of the pool, which is why we kept going over to the hot tub. Coming from Canada in the middle of winter, we were really hoping for some real warmth, in the water as well as out! If the pool could be heated all that much more in the winter months it would really make a big difference for us. (the kids really didn't seem to notice it though, except my son's teeth were chattering at one point!)
Cleanliness was not a problem. But again, if you are looking for new and shiny, it is older and might give some people the feeling that it is less clean than brand new. But everything was cleaned to our satisfaction. Room service is not a daily thing, I think you have to stay for a week to get that included. But you know that going into it and for the price, I couldn't complain. They were very prompt in coming right up to our room when we asked for a packnplay for out little guy, and they responded to all requests immediately.
The Wi-Fi connection when we were there was slow, but they assured us it would be upgraded over the next couple months.
There is a beautiful hike right near the resort, takes you up on a cliff and you get to look out over Palm Springs, it's really beautiful and made the morning quite special. We drove into town, cruised the Palm Strip and had a wonderful Mexican dinner, visited the Palm Desert zoo and just overall had a great family time. Looking forward to coming back, hopefully to a warmer pool next February!
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- Also Known As:
- Palm Canyon Hotel Palm Springs
- Palm Canyon Resort And Spa
- Palm Canyon Resort Palm Springs