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“Only good thing about this hotel is friendly staff” 1 of 5 bubbles
Review of Canyon Club Hotel

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Canyon Club Hotel
Glendale, Arizona
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Only good thing about this hotel is friendly staff”
1 of 5 bubbles Reviewed 9 February 2014

I have stayed at this hotel 3 times over the past 4 years. The first time, I was in a room near the steam room, HORRIBLE MOLD issues in the bathroom. I complained and they seem to not care. 2 years after that I stayed there for an event, stayed in a room upstairs in the corner, once again HORRIBLE MOLD issues in the bathroom. I thought ok will give them 1 more chance as the prices are reasonable, just got back from staying there this weekend, got the same room upstairs this time as 2 years ago, mold is even worse and horrible stains all over the carpet, my feet and socks were black from just walking around the room. There were some tiles chipped off in the shower and mold behind them as well. They had painted the room since I was there last to try and cover up the mold. Even though the staff is nice, they don't seem to care anymore if you complain, I would say they are used to it and it goes in 1 ear and out the other. ALot of the chairs around the pool were broke, pool toys were thrown all over the outside of the pool and the 2 1/2 days I was there, no one ever seemed to pick them up. The bath towels are torn and frazzled. I just don't seem the owner cares about what it looks like, very sad as I enjoy the clients that come to stay there.

  • Stayed February 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank DougJ602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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136 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Tacoma, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 30 December 2013 via mobile

2.5 stars. Bath outdated. Just a tube of caulk would do. The staff very accomodating. Missing fixtures. Furnishings descent. Room lacked light. Too far from gay scene. Lovely gardens. Fix the path to garden. They do allow for pets.

  • Stayed December 2013
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank dscottpy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 24 November 2013

The staff at Canyon Club could not have been more accommodating. They upgraded my room to a suite overlooking the entire resort. This was my 5th stay at the Canyon Club and they certainly recognize and reward repeat guests. There are so many choices when visiting Palm Springs and I always leave the Canyon Club with a smile.

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank phxpitcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Azusa, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 17 November 2013

This is a somewhat tired venue for gay men with some amenities for those who are looking for action although that did not seem to be the major draw when I stayed there. The staff are attentive and generally helpful. The common area is remarkably shabby but the rooms are decent. Continental breakfast is the bare minimum. If you are opting for the cheaper rooms, stay away from those fronting Palm Canyon. The two smaller rooms at the back are a better option.

  • Stayed September 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Peter O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New England
Level Contributor
68 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 14 November 2013

Spent two nights in Early November at Canyon Club again. Room was on ground floor near front entrance; Previously I had a room on Second floor which had a great view of the compound.
This time the room was just OK. It did have a comfortable bed, but window looked out on trash-filled back-lot; not very appealing. Pool was excellent, clean and plenty of chairs. Hot-tub also very nice and popular. Back area of yard and gardens very nice. Decent breakfast with pastries, cereal, juice, coffee.

Not the fanciest resort in Palm Springs, but I must admit prices were quite reasonable...you get what you pay for! If on a tight budget, you may want to consider Canyon Club. If you are looking to splurge and go first class and fancy, there are numerous other resorts to choose from.

Also, Canyon Club is very convenient to Downtown, perhaps 15 minute walk, and Thursday night street fair is just a 10 minute walk.

  • Stayed November 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank versdeguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 11 November 2013

After reading many reviews online I was a little wary about staying here. It was just fine though. Perfect? No... but was just fine. Those that point out all the nit-picky deficiencies are just looking for a reason to complain. Front desk staff was quite attentive and very helpful. The property scored an overall 80+% in my book. There were some minor maintenance issues that they could pay some attention to, but overall was better than expected.

  • Stayed November 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank JBT2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 November 2013

Just an easy nice stay. Personable staff. Rooms are clean and comfortable. The pool is AWESOME! It's larger than most so more fun guests to interact with. Nice breakfast selections, too. A LARGE garden and maze area we didn't partake in. An easy drive to where you want ot go. I'd stay here again.

Room Tip: Downstairs rooms offer more exposure.
See more room tips
  • Stayed November 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank RaceConrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Canyon Club Hotel

Property: Canyon Club Hotel
Address: 960 N Palm Canyon Dr, Palm Springs, CA 92262-4422
Region: United States > California > California Desert > Palm Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 43 Speciality Lodging in Palm Springs
Hotel Class:3 star — Canyon Club Hotel 3*
Number of rooms: 32

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