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“Dirty room and bad customer service, worst hotel I ever stay for a long time.”
Review of Desert Lodge

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Desert Lodge
Ranked #67 of 71 Hotels in Palm Springs
Union City, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Dirty room and bad customer service, worst hotel I ever stay for a long time.”
Reviewed 26 June 2010

Bad experience, I was bit by ticks in the room. Room is not clean. Poor customer service, bad attitude towards customer. When I complained during check out the owner told me nobody complained about the hotel, she probably never checked the reviews online.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank taoxis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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109 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Laguna Hills, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 May 2010

Judging from the cheap price and the exterior, I wasn't expecting much, but I have to say I was pleasantly surprised! The pool was big, there were plenty of chairs, the rooms weren't fancy, but they were clean and had everything we needed (beds were actually comfortable!), there were plenty of stations on the T.V., it was quiet, the location was perfect - not too close and not too far from Downtown, and the staff was super accommodating! They treated us like we were paying $500/nt. It is family owned and operated and they made us feel like part of the family. I am definitely staying at the Desert Lodge next time I'm in Palm Springs.....

  • Stayed May 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Aries09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 May 2010

My experience at the Desert Lodge was very good. Don't miss it as it is one among many on that street.

Its, not a 5 star Hotel, so dont expect that. It is however a great value. Its an older building but very well kept and very clean. The room is a good size and well equipped with a fridge, air conditioner, a desk, sufficient lighting and a small TV. The bed was very comfortable to sleep in and the sheets and cases were clean. The washroom is well equipped with towels and other necessities. For those concerned, I saw no insects and believe me I checked. The external facilities include a very clean outdoor pool, sauna, sitting and relaxing area and theres laundry facilities too. Most important, the service was very good, the prices reasonable but competitive and the management very friendly. I will happily stay here again.

  • Stayed May 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shahiroz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 April 2010

Staying at this place is like sleeping on the streets of Calcutta. Filth, waste, and broken glass everywhere. Horrible smells. The owner says he has a jacuzzi. What he doesn't say is that it's empty, and brown. The towels that could double as sandpaper. I asked for another pillow. The owner told me no. Yes, he's the motel nazi "no pillows for you!." The place is extremely decrepit. The owner is completely clueless. He's rude, crooked (he overcharged us), and mean. Worst. Motel. Ever.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Danstar1096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Palm Springs hotels

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 April 2010

Do not stay here. I found multiple bed bugs crawling on the bed in the middle of the night. After inspecting possible hiding places in the room, it was absolutely infested with bed bugs. Bed bugs will crawl into your luggage, so if you stay in a place as infested as this motel there is a high risk they will take a trip with you and infest your home. They are expensive and difficult to exterminate. Not worth the risk at any cost.

  • Stayed April 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank travelstar0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 April 2010

This is the place for you if you want a Hotel that has not invested a dime in many years, pool that is not usable, hot tub spa you would not let your dog swim in, maid service only when they can find one, worn carpet, friends can look through the door frame gaps, no food service etc.,etc.

Stayed March 2010, travelled solo
Helpful?
4 Thank jallenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Californa
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 March 2010

My dog could have cleaned the room better. He would've given better service aswell.

  • Stayed February 2009, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank HelloKitty1456890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Desert Lodge

Property: Desert Lodge
Address: 1177 S Palm Canyon Dr, Palm Springs, CA 92264-8333
Region: United States > California > California Desert > Palm Springs
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #67 of 71 Hotels in Palm Springs
Price Range (Based on Average Rates): £
Hotel Class:1.5 star — Desert Lodge 1.5*
Number of rooms: 51
Reservation Options:
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Also Known As:
Desert Hotel Palm Springs
Desert Palm Springs

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