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“Good value, clean. Customer service excels!”

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The Monroe Palm Springs
Ranked #52 of 73 Hotels in Palm Springs
Santa Ana, CA
1 review
“Good value, clean. Customer service excels!”
Reviewed 30 March 2008

If you’re looking for a cheap, clean, quiet, and safe place to stay in Palm Springs, don’t overlook this one! My husband and I stayed for 4 nights in March 2008; we booked though the motel’s own Website and got a great deal.

We definitely do not consider ourselves to be “high maintenance”; however, we did encounter a few problems during the course of our stay, a couple of which we could not ignore. Of the problems we reported, staff rectified each, promptly and courteously. So much so, that we were thoroughly impressed by the customer service we received. We visit Palm Springs regularly and their attentiveness alone has ensured that we will gladly return to this establishment. Housekeeping staff was also very congenial; our room was cleaned thoroughly, every day.

The pool area is pleasant and quiet; Jacuzzi worked well. Plenty of shaded areas to enjoy a picnic. Room had a fridge, which we stocked up from a nearby grocery store, and although it didn’t have a microwave, we used the one in the office to warm up our food. This being said, there are several restaurants, within walking distance of the motel (yes, I realize that nobody in their right mind will be walking around Palm Springs in a month or two, but during our stay, the weather was perfect!). We didn’t try the one that is located right next door to the motel, but I have read good reviews of it, and it seemed to do a roaring business over the Easter weekend.

Our room was located on the upper level, not too far away from the office, so the high-speed internet worked exceptionally well.

Ice machines have been removed from the premises (did not inquire if they intend to replace them). Although ice is available from the office, it is very limited. The good news is, that the cost to stay at Americas Best Value Inn is so reasonable, that you’ll be able to afford to buy some!

Enjoy your stay, we did!

  • Liked — Professionalism of staff
  • Disliked — No ice machines
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank Boltonian-Wanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 May 2003

This place is a pit! The front desk looked like a crime scene, with the clerk behind a big bulletproof glass window, talking through a hole in it. My room stank so badly of urine that I left.Another guest who was attending a medical conference was told that he would get a "special" rate for the conference--supposedly a lower group rate. In fact, it was much higher. When he pointed this out, they said tough luck. He left too. It seemed like they were trying to gouge him, because they knew he had to go to the conference and had no choice. However, he did have a choice, he left and went to the Shilo Inn, right across the street. So did I.The Shilo Inn was clean, safe, and comfortable. Don't stay at Super-8.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about The Monroe Palm Springs

Property: The Monroe Palm Springs
Address: 1900 N Palm Canyon Dr, Palm Springs, Greater Palm Springs, CA 92262-2920 (Formerly Palm Springs Super 8 Lodge)
Region: United States > California > California Desert > Greater Palm Springs > Palm Springs
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #52 of 73 Hotels in Palm Springs
Price Range (Based on Average Rates): £
Hotel Class:2 star — The Monroe Palm Springs 2*
Number of rooms: 62
Official Description (provided by the hotel):
The Monroe Palm Springs is ideally located within walking distance of the Designer District and only minutes from Downtown Palm Springs. Exciting Palm Springs has been a favorite getaway for celebrities and is rich with Hollywood History both past and present. A great destination for all and something to offer everyone including amazing World Class Golf Courses, Spas, Casinos, Nightlife, Celebrity. ... more   less 
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