I just booked this motel online, and picture was totally different than whatever we saw. To expensive for the value. ;( we arrived there on Saturday night, and Joel the lady on front was very professional, she were very welcoming. Well she gave us wine, and gave us our keys. Our room was really close to pool area, it was quite though. I saw the pool just imagine my building pool was bigger. That's was a turnoff right there. But I said ok. At night we both were so tired we decided to sleep early. We we couldn't. My friend was wake do I. Pillows were so uncomfortable.i guess that's a good reason to not sleep. ;' (. Next day we had headache and we were so tired. After eating our free breakfast which it was not bad.we went to the pool area for 2 hours, and the went to outlets. Over there we decided to go back to la, we already didn't sleep at all previous night. So we packed and I went to frond door and told them about my problem,she said call and talk to Steven about this motel and discount. She gave us 35% discount on the second night. But that was a joke. We weren't even staying. I came back in la and called to Steven. Very very very RUDE person with the worst Attitude. My god I don't even wanna see his face. Please don't go to that motel. If u go u always remember whatever I wrote. Basically I paid for a room that I didn't sleep and its not fair. He didn't even offer me anything so rude. My experience with them was horrible. And I never gonna book somewhere that I never been before. Not a safe place .
- Official Description (provided by the hotel):
- The Monroe Palm Springs is ideally located within walking distance of the Designer District and only minutes from Downtown Palm Springs. Exciting Palm Springs has been a favorite getaway for celebrities and is rich with Hollywood History both past and present. A great destination for all and something to offer everyone including amazing World Class Golf Courses, Spas, Casinos, Nightlife, Celebrity. ... more less
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