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“Ace is the Place!”

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Ace Hotel and Swim Club
Ranked #17 of 75 Hotels in Palm Springs
Certificate of Excellence
Reviewed 8 June 2014 via mobile

We are returning guests of this diamond in the rough. This time instead of our dogs, we brought our three year old son enjoy the Ace. There were no other guests in the commune pool area when swam, which was awesome for our son. He was truly able to enjoy the saltwater pool. The staff for Kings Highway was top notch. They catered to our every need and deserve recognition for their staff who takes care and dining to another level.
Best regards,
F.Hurst
President
FullertonFamilyFarms.org
WeeDeliverfree.org

  • Stayed: June 2014
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1  Thank fhurst1st
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this reviewResponded 11 June 2014

Big thanks!!!! We'll keep improving........because of great customers like you. Hope to see you soon.

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407 - 413 of 899 reviews

Reviewed 4 June 2014

We stayed here for 3 nights for our honeymoon. Unlike almost every other hotel we stayed at during our 2 weeks I'm California we were not given any upgrades or welcome gifts for being on our honeymoon - not that this is a requirement but generally says a lot about customer services.
We booked a patio room with fireplace. The room was perfectly pleasant - hipster decor, nice having a fire in the garden. The rooms are on the small side and the garden furniture was abit of a state with stains and cigarette burns. We had no information in our room on arrival - no info pack on hotel services, food menus, tv channels - nothing so we had to ring and get this. Beds are very comfy. Disappointed that there was no bath only a very stark, clinical shower.
The pool area is nice, lots of sunbeds although by the time we left on Saturday of memorial weekend there were not enough to go around. The music is good but it's far too loud in the middle of the day - more like a club (which I get at the weekend but not on a Wednesday morning)
We ate a few times at the hotel and the food is very good. Salads especially are great.
We had massages at the spa. Spa is ok but suffers from a lack of space, for our massages we were taken out of the spa and upstairs to a guest room which had been transformed into a treatment room. Emerging post massage in your dressing gown infront of a busy swimming pool is not ideal.
By Friday night the hotel had turned into a party hotel - it was very noisy at night.We were certain there were elephants staying in the room above us - elephants that liked to dance around in the early hours of the morning. We also came into our room on the Friday to a very pungent smell of weed again courtesy of the elephants upstairs.
I would recommend this hotel for a group of young friends who don't mind the noise. It's not really a romantic or luxurious destination.

  • Stayed: May 2014, travelled as a couple
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1  Thank Emmz123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this reviewResponded 11 June 2014

First off......Congratulatons again to both of you. Thank you for sharing your honest feedback and I really wish your overall experience was far better. It was a very special time for both of you.....and.....well we take your words to heart. Have a great summer!!!!

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Reviewed 28 May 2014

This place is fun - definitely more of younger crowd. Pool was crowded, but to be expected during Memorial Day weekend. Room tiny, but cheap so can't complain was clean. No channel guide or enough outlets to charge your phone in your room though. The diner for breakfast was amazing - they have these ricotta orange pancakes that were awesome. If you're looking for more luxury, quiet experience I'd go somewhere else.

Room Tip: probably wouldn't have a pool facing room if you need to sleep.
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  • Stayed: May 2014, travelled with friends
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Thank JuJu617
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this reviewResponded 29 May 2014

Thanks for the honest feedback!!! Grateful for your visit........hope to see you again.

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Reviewed 28 May 2014

The Ace is stellar. Great old, classic motor lodge re-done in a classic, retro, shabby-chic vibe. Great on site bar and eatery, excellent service. Spa and gym on site. Pet and family friendly but still excellent for the solo / party / couple crowd and vibe. You cannot go wrong with the free bike use either, or a rental ($) for scooters. You cannot go wrong with this “dive” that is not a dive!

Room Tip: If you want a couples vibe, spring for a patio / garden suite. Very classy and with some private spa...
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  • Stayed: August 2013, travelled solo
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1  Thank opsguy555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this reviewResponded 29 May 2014

Thanks for the note. So glad you had a good time!!!!!
Enjoy the Oregon summer. See you soon.

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Reviewed 21 May 2014

Stayed at The Ace during July 4th so it was slightly more lively than usual, but what a beautiful place to stay. Our room was a good size and had a comfy bed, also loved all the decor and wanted to buy it all (Luckily you can)!

It was nice to be able to choose from two good sized pools and one seemed to be more family orientated.

We had dinner at the restaurant in the hotel, Kings Highway which was delicious and reasonably priced.

Would definitely stay here again.

  • Stayed: July 2013, travelled as a couple
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Thank Sophie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this reviewResponded 27 May 2014

Thanks Sophie!!! So glad you had a good time.

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Reviewed 17 May 2014

We stayed at Ace during weekend 2 Coachella, 2014. The hotel is wonderful, the food is amazing and the rooms were just perfect with detail that was well thought of and much appreciated. We had a patio room and loved every minute of it. The pool is full of cool kids - the cocktails are strong, the DJ is a nice touch. Front desk when we checked in were two great guys full of help.....after that we had a bit of attitude. When we came back each night from Coachella, the place had a lovely vibe but no distracting noise.

Would stay here again.

Room Tip: Anywhere here is great. The black make up towels are awesome - use them ladies!
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  • Stayed: April 2014, travelled with friends
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Thank netti l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this reviewResponded 21 May 2014

Thanks heaps!!!! Glad you enjoyed Coachella & ACE.
See you next time.

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Reviewed 16 May 2014 via mobile

Loved the Ace - very chilled and easy going place. Loved the pool, the relaxed rules and the staff were fabulous.

Rooms were great and clean - and with a private courtyard and outdoor fireplace you just will have a good time!



Stayed: May 2014, travelled with friends
Thank TAKETHEL0NGWAY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this reviewResponded 21 May 2014

Thanks for sharing!!! Grateful for your visit...........

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Additional Information about Ace Hotel and Swim Club

Address: 701 E Palm Canyon Dr, Palm Springs, Greater Palm Springs, CA 92264-8811
Region: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Palm Springs
#13 Business Hotel in Palm Springs
#25 Romantic Hotel in Palm Springs
Price Range: £149 - £365 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ace Hotel and Swim Club 3.5*
Number of rooms: 205
Official Description (provided by the hotel):
Dine at King’s Highway, drink at the Short Bus, late night at the Amigo Room, swim at the Club, massaged in a Mongolian Yurt. ... more   less 
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Also Known As:
Ace Hotel And Swim
Ace Resort And Swim

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