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“Good location in the middle of everything”

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Best Western Plus Las Brisas Hotel
Ranked #12 of 71 Hotels in Palm Springs
Certificate of Excellence
St. Moritz, Switzerland
Level Contributor
394 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 350 helpful votes
“Good location in the middle of everything”
Reviewed 21 May 2013

We choose the hotel for the downtown location. Check-in was not very welcoming. We had tried to book the hotel directly on the BW website for some time and did not get vacancy, the AARP expedia site however showed a (next day's) availabilty, so we reserved there - just to be reprimanded upon check-in for having used a third party to book. When we entered the room, first thing we steped in a lemon wedge from previous guests drinks and our shoesoled stuck on a sticky floor of the lavatory area. Everything however improved after that. The next day the room was cleaned (but no coffee replacement for the coffee-maker). Breakfast is good, with omlets or scrambled eggs made to order. The pool area is nice with a lot of flowers and birds. The location of the hotel is the greatest plus. The laundry was very tidy and clean. With a little bit more attention to detail, this hotel would really be a BW Plus it claims to be.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Engadiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal R, Manager at Best Western Plus Las Brisas Hotel, responded to this review, 27 May 2013
Dear Engadiner, Thank you for your comments regarding your recent visit to our downtown BW PLUS Las Brisas Hotel. We take pride in providing beautiful grounds and recently remodeled guest rooms for all guests to enjoy. I would like to apologize for any inconvenience at check in during your recent stay. Again, we take great pride in providing excellent customer service everyday from all staff at Las Brisas. We hope you enjoyed a cocktail or lunch poolside during your stay. Again, thank you for your business and I hope you give us another opportunity to make your visit a complete satisfaction from check in to check out at Las Brisas. I will go over your concerns with staff and happy travels from all the staff. Sal Rodriguez, Manager.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Big Bear Lake, California
Level Contributor
103 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 13 May 2013

We stayed at this hotel during a dance convention at the Palm Springs Convention Center, and wanted lodging that was within walking distance. Since I'm a pretty loyal Best Western customer, I try and patronize them whenever I have to travel. I was not disappointed! Our room was nice and comfortable (especially the beds!), the staff was wonderful, and the breakfast (free) was absolutely amazing! They had an omelet bar AND a waffle bar, in addition to all the usual breakfast items. If you left hungry, it was your own fault! The pool area was not overly huge, but still very nice and relaxing. There was a bar in the pool area if you wanted a drink, and there was a huge canister of lemon-infused ice water in the area so you can stay hydrated in the desert heat. The check-in and check-out process was smooth and friendly as well. This hotel is within walking distance to most of the downtown amenities, so you can leave your car in the hotel parking lot and wander to the various shops, restaurants and attractions. I will definitely return!

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Myrmyr971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal R, Manager at Best Western Plus Las Brisas Hotel, responded to this review, 15 May 2013
Dear Myrmyr971, Thank you for your nice words regarding your recent visit to our downtown BW PLUS Las Brisas Hotel. We take great pride in providing hotel grounds and recently renovated guest rooms for all guests to enjoy. We hope you also had an opportunity to try lunch poolside or a cocktail poolside during your recent stay. Again, thank you for your nice comments and we hope to see you soon at Las Brisas! Sal Rodriguez, Manager.
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Bournemouth
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 25 April 2013

We stayed here for our last two nights in California. Oh what a great find. We booked last minute and were so lucky to get this hotel. All we wanted was a pool and to be close to the centre so we could walk about.

This hotel was perfect. The reception desk were very helpful and efficient, the pool was great, the pool bar was nice and the breakfast was great.

Thank you all very much.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cencible
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal R, Manager at Best Western Plus Las Brisas Hotel, responded to this review, 26 April 2013
Dear cencible, Thank you for your kind words regarding your recent visit to our downtown Las Brisas Hotel. We take great pride in providing beautiful hotel grounds and recently renovated guest rooms for guest to enjoy. I will make sure to pass along your nice comments to all staff at our regular meetings and we hope you also enjoyed your visit to Palm Springs. Thank you and happy travels! Sal Rodriguez, Manager.
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Artesia
1 review
Reviewed 24 April 2013

We had a great stay here. Lots of cool atmosphere. Great pool. Lots of great restaurants in walking distance. Helpful staff. Only con was extremely low toilets. My mom who is older had a hard time getting up off them. I can't figure out why they bought such low one.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fish88on
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal R, Manager at Best Western Plus Las Brisas Hotel, responded to this review, 25 April 2013
DearFish88on, Thank you for your nice comments regarding your recent visit to our downtown Las Brisas Hotel. We take great pride in providing beautiful hotel grounds and recently renovated guest rooms for all guest to enjoy. We do appreciate any comments on how to improve property and will your suggestion into consideration as we continue to improve guest rooms. We hope so see you soon and hope you enjoyed Palm Springs and Las Brisas Hotel. Again, thank you and take care. Sal Rodriguez, Manager.
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Liverpool, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 16 April 2013 via mobile

Stopped in this lovely best western for 2
Nights as a stop over on the way to las
Vegas
The swimming pool is nice and does not
Get too crowded . The pool bar offers
A wide selection of food and great cocktails
It was nice to stay in a hotel that had free car parking and a lovely complimentary
Breakfast
The hotel is centrally located and only a
Couple of minutes walk from downtown
The only complaint was that it was too hot lol

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank simon g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal R, Manager at Best Western Plus Las Brisas Hotel, responded to this review, 17 April 2013
Dear Simon G, Thank you for your nice words regarding your recent visit to our beautiful downtown BW PLUS Las Brisas Hotel. We take great pride in providing beautiful hotel grounds and recently renovated guest rooms for all guest to enjoy. We are glad to hear you had an opportunity to try a cocktail poolside and enjoy our complimentary hot breakfast during your visit. I will make sure to pass along your nice comments during our daily staff meetings and we hope to see you soon at Las Brisas during your next visit to Palm Springs. Happy travels and best wishes from all the staff at BW PLUS Las Brisas! Sal Rodriguez, Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
68 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 15 April 2013 via mobile

This is supposed to be a BW plus but to us it appeared more like a expensive normal
BW. The room we got was nice an quiet and the bathroom was very nicely designed, but the air quality in the room was horrible. This was due to the fact that the AC did not work properly and the window could not be opened at all. Usually you'll find a safe deposit box in a BW plus room not so here.
The Hotel features a full breakfast which is good in variety of foods and quality. You can order omlets or waffles with a grumpy lady working the "on demand" kitchen.
The Front desk staff in return was very helpfull and friendly.
The pool area is also more like a standard BW pool then a "plus". Maybe the "plus" is the location: conveniently located near the town center of palm springs just one block to walk.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Skysurf88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal R, Manager at Best Western Plus Las Brisas Hotel, responded to this review, 16 April 2013
Dear Skysurf88, Thank you for your comments regarding your recent stay at our downtown BW PLUS Las Brisas Hotel. We take great pride in providing beautiful grounds and recently updated guestrooms for all guest to enjoy. I would like to apologize for not exceeding your expectations and hope we can earn your business at our downtown Las Brisas hotel for your future stays when you visit our wonderful city Palm Springs! I will make sure to pass along your comments to our staff during our regular meetings and hope you enjoyed your visit to Palm Springs. Again, thank you and we hope to see you soon! Sal Rodriguez, Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Las Brisas Hotel

Property: Best Western Plus Las Brisas Hotel
Address: 222 South Indian Canyon Drive, Palm Springs, CA 92262-6618 (Formerly BEST WESTERN PLUS Las Brisas Hotel)
Phone Number:
Region: United States > California > California Desert > Palm Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Palm Springs
#12 Business Hotel in Palm Springs
#15 Romantic Hotel in Palm Springs
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Plus Las Brisas Hotel 3*
Number of rooms: 90
Official Description (provided by the hotel):
The Best Western Plus Las Brisas Hotel's convenient downtown location is ideal for both business and leisure travelers. The hotel features spaciously appointed guest rooms and suites, each complete with wireless high-speed Internet access and cable satellite television. This Southern California hotel is the recipient of the 2009 Best Western Director's Award for Quality with amenities such as an outdoor heated swimming pool and hot tub, poolside services, guest laundry, business center and meeting facilities. A complimentary full hot breakfast is available daily and guests will love La Cantina, the onsite restaurant and cocktail lounge. Don't forget to try our NEW date shakes! ... more   less 
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Also Known As:
Las Brisas Best Western
Best Western Palm Springs
Best Western Las Brisas Palm Springs
Palm Springs Hotel Las Brisas
Palm Springs Best Western

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