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“Great Location 4.5 Stars”

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Best Western Plus Las Brisas Hotel
Ranked #13 of 73 Hotels in Palm Springs
Certificate of Excellence
Phoenix, Arizona
Level 5 Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Great Location 4.5 Stars”
Reviewed 16 October 2013 via mobile

This was the second time we stayed at a Best Western in Palm Springs. I have to say this one is hands down the better of the two Best Westerns I have stayed at in PS for so many reasons. First of all, we got a great rate of only $95 through Expedia.
1. It's in the heart of the city.
2. One of our favorite pizza places (Bill's) is two blocks away. Also close to a great Chinese diner on the same street.
3. It was surprisingly QUIET considering we were on one of the two main drags
4. Plenty of parking on site, plus parking garage across the street
5. Breakfast was a lot better, though they gave out vouchers for your main dish, omelet or waffle. But the breakfast area was in a nice cozy "indoor" area, unlike the other BW about 4 miles away which is only available outside.
6. The night we stayed, there was a craft fair that closed part of the street nearby and that was fun.

There were only 2 downsides:
1) was that the mattress I slept on was not firm and I didn't sleep well at all, room 101. Time to replace that bed.
2) there was no cable! A message popped up that said dish network or direct tv did not have a contract to carry those channels.

But if you want a great hotel at a great price AND a terrific location, this hotel is for you. Also great mountain views too!

Maybe they should change their name to Bestest Western!

Stayed October 2013, travelled as a couple
Helpful?
Thank IntenseMedia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal R, Manager at Best Western Plus Las Brisas Hotel, responded to this review, 17 October 2013
Dear IntenseMedia, Thank you for your kind words regarding your recent visit to our downtown BW Plus Las Brisas Hotel. We take great pride in providing beautiful grounds and recently renovated guest rooms for all guests to enjoy. I will make sure to pass along your nice comments to all staff and we hope to see you soon at Las Brisas. Again, thank you and happy travels. Sal Rodriguez, Manager.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Calgary, Canada
2 reviews
Reviewed 14 October 2013

this hotel is absolutely wonderful! the rooms are very clean - the pool area is gorgeaus! not to mention its minutes from down town but you could never tell breakfast is included and has very good choices of food but the most amazing are the people who work at this hotel no wonder that people who stay at this property keep coming back for more then 20 years - i shall definitely be one of them! Many thanks to all of you for making my holidays a dream come true!!! hope to see you soon!!

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank margaret c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal R, Manager at Best Western Plus Las Brisas Hotel, responded to this review, 15 October 2013
Dear Patricia C, Thank you for your words regarding your recent visit to our downtown BW PLUS Las Brisas Hotel. Staff and management take great pride in providing beautiful grounds and recently renovated guest rooms for all guests to enjoy. I will make sure to pass along your nice comments to staff and happy travels from all your new friends at Las Brisas. Sal Rodriguez, Manager.
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A TripAdvisor Member
Reviewed 11 October 2013

There were 9 family members in town for a wedding. Picked this hotel because of Trip Advisor's ratings. Have never had a problem with hotels following their advice. Very nice hotel for the money. Rooms were up to date and clean. Needed more lighting! Parking right there! Great pool area. Nice breakfast! Nice location.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal R, Manager at Best Western Plus Las Brisas Hotel, responded to this review, 13 October 2013
Dear Tripadvisor Member, Thank you for letting BW PLUS Las Brisas Hotel provide your hotel accommodations for your family event while in Palm Springs. Staff and management work hard everyday at Las Brisas in trying to provide a great experience for all guests at our downtown BW PLUS Hotel. Again, thank you for your kind words from staff and management and we hope you think of us on your next visit to our wonderful city and beautiful hotel when coming back to the desert. Sal Rodriguez, Manager.
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Los Angeles, California
Level 6 Contributor
120 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 11 October 2013

While the location is great, you can walk anywhere from there, it still lacks the polish of other Best Western hotels. The reason I continue to stay here is because of its location. Prices do not match the quality, but again, location, location, location. Staff can somewhat be a little less professional at times, but it is a Best Western and I do not expect more than that. I will probably stay again due to its location.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank LaVerne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal R, Manager at Best Western Plus Las Brisas Hotel, responded to this review, 13 October 2013
Dear LaVerne R, Thank you for your comments regarding your recent stay at our downtown BW PLUS Las Brisas Hotel. We take great pride in providing beautiful hotel grounds and recently renovated guest rooms for all guests to enjoy. We hope to continue to earn your business and staff appreciates your comments as we continue to improve in all facets of hotel operations, providing a great customer experience everyday at Las Brisas. Again, thank you and happy travels from all the staff at Las Brisas. Sal Rodriguez, Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
essex
Level 4 Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 11 October 2013

I stayed at this hotel with my wife and two relatives, we all found this hotel to be well situated within two minutes walk from the main shops etc.

The staff at the hotel were fantastic they welcomed us and were helpful at all times.

The atmosphere here was great particularly around the pool and pool bar area and the happy hour was fantastic with fantastic cocktails at a really good price,
I would like to mention Timothy in training at this point he is a asset to the hotel although as I said all the staff were very good.

The breakfast was decent and I would defiantly stay at this hotel again.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bjfkdf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal R, Manager at Best Western Plus Las Brisas Hotel, responded to this review, 12 October 2013
Dear Bjfkdf, Thank you for nice words regarding your recent visit to our downtown BW PLUS Las Brisas Hotel. We take great pride in providing beautiful hotel grounds and recently renovated guestrooms for all guest to enjoy. We hope to see you in the near future at Las Brisas and thank you for your nice comments regarding our staff! Happy travels and take care. Sal Rodriguez, Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Farnham, United Kingdom
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 October 2013

This hotel is in an ideal location in Palms Springs as very close to the center and within very easy walking distance to many restaurants. The breakfast is good and served on proper plates and cutlery rather than the plastic/cardboard rubbish which is found in many hotels at this level. The pool also looked great even though we did not use it, due to not having enough time. Highly recommended.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Mike A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal R, Manager at Best Western Plus Las Brisas Hotel, responded to this review, 10 October 2013
Dear Seamaster925, Thank you for your nice comments regarding your recent visit to our downtown BW PLUS Las Brisas Hotel. We take great pride in providing beautiful grounds and recently renovated guestrooms for all guests to enjoy. We hope you also had an opportunity to try lunch or a cocktail poolside during your recent visit. Again, thank you for your kind words and we hope to see you on your next visit to Palm Springs! Sal Rodriguez, Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, ON
Level 6 Contributor
88 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 6 October 2013

From the perfect downtown location, to the beautiful grounds and pool, there is plenty to like about this property. Unfortunately, after staying 4 days, a lot of little things added up to detract from my positive review.

First of all, the rooms are quite small; or at least over-furnished. There isn't much room to put your luggage, because everywhere you look there is a chair, a table, or a dresser. In addition to the size, the rooms are very dark, and get very little natural light. I assume this is to keep out the Palm Springs summer sun, but it still wasn't optimal.

As well, in a hotel like this, they should trust their clientele not to steal the hotel irons. Why the iron is chained to the board is beyond me. This isn't a Super 8! The problem is just compounded when there is barely enough open space to set up a full ironing board.

It's also worth mentioning that the internet worked sporadically, no matter where I was on the property. Especially in the evening, when I assume the network was most in use. This was the case with my tablet and laptop.

In the end, I really dislike giving an average review to a hotel like this. I also don't like complaining about trivial things. But when they add up, it lessens your experience.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rrakoczy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal R, Manager at Best Western Plus Las Brisas Hotel, responded to this review, 8 October 2013
Dear rrakoczy, Thank you for your comments regarding your recent visit to our downtown BW PLUS Las Brisas Hotel. We take great pride in providing recently renovated guestrooms and beautiful grounds for all guests to enjoy. We hope you also had an opportunity to try lunch or a cocktail poolside during your recent visit. We are disappointed that we could not exceed your expectations during your visit to our wonderful downtown hotel. We continue to strive and improve in all areas of hotel operations and continue to earn many repeat guests that we consider family at Las Brisas. Thank you for your comments and we will continue to take these to heart and continue to improve everyday with our wonderful staff. Again, thank you and we hope to see you soon. Sal Rodriguez, Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Las Brisas Hotel

Property: Best Western Plus Las Brisas Hotel
Address: 222 South Indian Canyon Drive, Palm Springs, Greater Palm Springs, CA 92262-6618 (Formerly BEST WESTERN PLUS Las Brisas Hotel)
Phone Number:
Region: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Palm Springs
#12 Business Hotel in Palm Springs
#15 Romantic Hotel in Palm Springs
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Las Brisas Hotel 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
The Best Western Plus Las Brisas Hotel's convenient downtown location is ideal for both business and leisure travelers. The hotel features spaciously appointed guest rooms and suites, each complete with wireless high-speed Internet access and cable satellite television. This Southern California hotel is the recipient of the 2009 Best Western Director's Award for Quality with amenities such as an outdoor heated swimming pool and hot tub, poolside services, guest laundry, business center and meeting facilities. A complimentary full hot breakfast is available daily and guests will love La Cantina, the onsite restaurant and cocktail lounge. Don't forget to try our NEW date shakes! ... more   less 
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Also Known As:
Las Brisas Best Western
Best Western Palm Springs
Best Western Las Brisas Palm Springs
Palm Springs Hotel Las Brisas
Palm Springs Best Western

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