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“Great Location but noisey plumbing”

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Best Western Plus Las Brisas Hotel
Ranked #12 of 73 Hotels in Palm Springs
Certificate of Excellence
London, United Kingdom
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great Location but noisey plumbing”
Reviewed 14 January 2014

Having stayed here 4 years ago we were more than happy to include it on our latest road trip itinerary. The hotel is delightful - the style, the gardens and the setting are as pretty as it gets. This time we stayed in the winter so the down side was that we lost the sun behind the nearby mountain at 4pm. The location is great -just one block from the action. Breakfast is OK but not as good as most USA hotels. They are quite strict - omelette or waffle - can't have both! There is less selection than most USA hotels. The breakfast room is cramped but the outdoor area around the fountain is fabulous.

However this trip we seemed to hear every bit of plumbing from adjacent rooms. This does go on a while when guests are using the in-room hot tub. So may have to rethink this location. We also notice that the rooms are not refreshed with shower gel or coffee or cups. We had to ask for these each day.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Elvis78rpm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal R, Manager at Best Western Plus Las Brisas Hotel, responded to this review, 15 January 2014
Dear Elvis78rpm, I would like to apologize for not exceeding your expectations on your visit to our Downtown BW PLUS Las Brisas Hotel. We take great pride as staff and management on providing immaculate hotel grounds and recently remodeled guest rooms for all guests to enjoy. I will make sure to pass along your comments to all staff as we continue to make improvements at Las Brisas everyday. We hope to earn your business and please feel free to call me if you have any questions or concerns regarding future visits to our downtown hotel. Sal Rodriguez, Manager.
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1,653 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (228)
Date | Rating
  • Danish first
  • Dutch first
  • English first
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  • Italian first
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English first
Seal Beach, United States
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 January 2014

This hotel is comfortable, clean, and welcoming. The on-site amenities are sufficient. The staff is helpful and courteous. The breakfast is tasty and meets hotel standards. I will definitely stay there again, especially due to the location of the hotel.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Patricia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal R, Manager at Best Western Plus Las Brisas Hotel, responded to this review, 12 January 2014
Dear Patricia H., Thank you for your nice comments regarding your recent visit to our Downtown BW PLUS Las Brisas Hotel. We take great pride in providing beautiful hotel grounds and recently renovated guest rooms for all guests to enjoy. We hope you also have an opportunity to try lunch or a cocktail poolside during your next visit to Las Brisas on your next visit. Again, thank you for your nice words and happy travels from all the staff at Las Brisas! Sal Rodriguez, Manager.
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2 reviews
Reviewed 10 January 2014

Always enjoy my stays at Best Western World Wide. I have been to many countrys around the globe and have never had a bad expierence. One of my most enjoyable stays was in Poland and Switzerland. The accomodations and locations were just perfect, right in the center of the Cities near all cafes, shopping and transportation.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank arthurj458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal R, Manager at Best Western Plus Las Brisas Hotel, responded to this review, 12 January 2014
Dear Tripadvisor Member, Thank you for your nice comments regarding your recent visit to our downtown BW PLUS Las Brisas Hotel. We take great pleasure in providing beautiful hotel grounds and recently renovated guest rooms for all guests to enjoy. Again, thank you for your nice words and we hope to see you soon! Sal Rodriguez, Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Placentia, United States
1 review
Reviewed 7 January 2014

We visit Palm Springs several time a year, and more often than not, we stay at the Las Brisas Hotel. Comfortable beds, colorful surroundings, flowers everywhere, good breakfast included, easy walking to restaurants and friendly staff and good value. We will be back again.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Fran D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal R, Manager at Best Western Plus Las Brisas Hotel, responded to this review, 9 January 2014
Dear Fran D., Thank you for your nice words regarding your recent visit to our Downtown BW PLUS Las Brisas Hotel. We take great pleasure in providing beautiful grounds and recently renovated guest rooms for all guests to enjoy. Again, thank you for your nice comments and we hope to see you soon! Sal Rodriguez, Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fremont, CA
Level 5 Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 3 January 2014

We stayed here for 4 nights. All the pros and cons are accurately reflected in the other reviews here. Sinking beds, tight room space, hot water adjustment need microscopic skills. As mentioned, some rooms may get smoking smell from the common areas, there was some noise in the night well past midnight. I don't know why the breakfast choice is so tightly controlled on either omelet or waffle. The location was great, just a street away from the main street. I wouldn't worry too much about the view as the window can't be opened anyway since it faces the common walking area. There was refrigerator and coffee machine; a microwave and safe box would have been even better.

Room Tip: Request rooms based on the reviews here; higher floor is better;ignore the views
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank praspn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal R, Manager at Best Western Plus Las Brisas Hotel, responded to this review, 5 January 2014
Dear praspn, I would like to apologize for not exceeding your expectations on your last visit to our Downtown BW PLUS Las Brisas Hotel. We take great pleasure in providing beautiful hotel grounds every day at Las Brisas and recently renovated guest rooms for all guests to enjoy. Staff and management continue to work and make daily improvements to all hotel operations and hope you give us another opportunity to earn your business. Please feel free to contact me directly if you have any additional concerns or comments. Again, please keep Las Brisas in mind during your next visit to our hotel in the near future. Sal Rodriguez, Manager.
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A TripAdvisor Member
Reviewed 3 January 2014

The location of this spanish style hotel is prime; one street back from the hubub of downtown but right in the main district. The staff is outstanding, the rooms are clean and well decorated. What more could you ask for? Oh, did I mention the great breakfast chef and the pretty pool area surrounded by flowers and fountains. And drinks delivered right to my lounge chair. Ahhhhh las Brisas, I will miss you!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal R, Manager at Best Western Plus Las Brisas Hotel, responded to this review, 5 January 2014
Dear TripAdvisor Member, Thank you for your nice words regarding your recent visit to our Downtown BW PLUS Las Brisas Hotel. We are glad you had an opportunity to try a cocktail poolside during your visit. Las Brisas also serves lunch daily and appetizers everyday. Again, thank you from all the staff and Happy Travels! Sal Rodriguez, Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
california
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 January 2014

I have stayed at many hotels from hole in the ground to six star hotels. I don't need much, mainly just a clean, comfortable, and safe place. This hotel is located in the down town area. The grounds is cute and pleasant. Rooms are clean and comfortable. We stayed 3 nights here and we were all very happy about it. They also have breakfast included, which is really good. The breakfast area is a bit small, but has plenty of food choices. You will want to get there early to avoid the crowds.
I'd choose this place again if I ever go to palm springs again.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cheesedot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sal R, Manager at Best Western Plus Las Brisas Hotel, responded to this review, 5 January 2014
Dear Cheesedot, Thank you for your nice comments regarding your recent visit to our Downtown BW PLUS Las Brisas Hotel. Staff and management take great pride in providing beautiful hotel grounds and recently renovated guest rooms for all guests to enjoy. I will make sure to pass along your nice words to staff during our daily meetings. Again, thank you and we hope to see you soon at Las Brisas! Sal Rodriguez, Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Las Brisas Hotel

Property: Best Western Plus Las Brisas Hotel
Address: 222 South Indian Canyon Drive, Palm Springs, Greater Palm Springs, CA 92262-6618 (Formerly BEST WESTERN PLUS Las Brisas Hotel)
Phone Number:
Region: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Palm Springs
#12 Business Hotel in Palm Springs
#15 Romantic Hotel in Palm Springs
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Las Brisas Hotel 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
The Best Western Plus Las Brisas Hotel's convenient downtown location is ideal for both business and leisure travelers. The hotel features spaciously appointed guest rooms and suites, each complete with wireless high-speed Internet access and cable satellite television. This Southern California hotel is the recipient of the 2009 Best Western Director's Award for Quality with amenities such as an outdoor heated swimming pool and hot tub, poolside services, guest laundry, business center and meeting facilities. A complimentary full hot breakfast is available daily and guests will love La Cantina, the onsite restaurant and cocktail lounge. Don't forget to try our NEW date shakes! ... more   less 
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Also Known As:
Las Brisas Best Western
Best Western Palm Springs
Best Western Las Brisas Palm Springs
Palm Springs Hotel Las Brisas
Palm Springs Best Western

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