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“Good facilities and location at a reasonable cost”

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The Garden Vista Hotel Palm Springs
Ranked #66 of 73 Hotels in Palm Springs
Cambridge, United Kingdom
Level Contributor
273 reviews
160 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
“Good facilities and location at a reasonable cost”
Reviewed 6 December 2011

We stayed 10 nights, including the Thanksgiving weekend, and the following weekend, in a "King Suite" room.
This was an enormous room (certainly by UK standards!), with a kingsize bed, a sofa, dining table/chairs and a good size desk. There was also a sink in the room, with a fridge, microwave, and a coffee-maker. The bathroom was also a good size, having a tub with a shower over. Outside, there was a small balcony overlooking one of the two swimming pools.
The hotel lobby provided a "continental" breakfast, with unlimited quantities of food available - but not a huge choice. There is also a computer available for guests to use. We were in a room furthest from reception, which had the advantage of being the quietest spot.
In addition to the two pools (one for adults and one for families) - there is a small gym (with limited opening hours) and steam rooms - which we never figured out how to access.
The hotel is located about 20 mins walk from the downtown area. People seemed shocked that we were capable of walking that distance !!. But the walk was easy & safe, with several bars and restaurants en route. Also, the hotel runs a free (but you are expected to give the driver a small tip) shuttle-bus on request to local areas such as downtown, or the airport, between about 8am and 9pm. So it is quite possible to survive there without a car.
While we were there, the hotel was not busy - even at weekends, so the shuttle was always available.
Overall, the hotel was kept clean, and the facilities maintained in reasonable order. For us, it was a good compromise between a "budget" hotel and an overpriced "boutique" facility.

  • Stayed December 2011, travelled as a couple
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Helpful?
Thank TWinster13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shiloinns, General Manager at The Garden Vista Hotel Palm Springs, responded to this review, 7 December 2011
Dear TWinster13,

Thank you for your recent stay and review all the way from the U.K. We appreciate your kind words and perceptive comments. I would like to comment on one item …. although I’m sure our drivers may appreciate a thank you gratuity it is not required. Our shuttle is 100% complimentary as a provided service for staying at Shilo Inn Suites, the same with in-room long distance calls, free wifi, etc. I also enjoy the short walk to downtown, far away from all the traffic and congestion but conveniently close. We look forward to your next visit, same time next year?

Happy Holidays!

Gary Costello
General Manager
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336 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
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English first
Anchorage, AK
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 November 2011

The hotel staff are what really make this place great. They are very friendly and accommodating. Quick to solve problems and get what you need. The rooms are a bit dated, but make up for that by being huge! In room coffee, microwave, and fridge. They have an adult pool, so those who aren't interested in hearing noisy children from your balcony, can be put there. Great location for getting to the tram, and not far from downtown restaurants and shopping. I stayed here 10 days and had a great time. Would highly recommend.

Room Tip: Rooms in the back by the adult pool are quieter.
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  • Stayed October 2011, travelled on business
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Helpful?
2 Thank Mario56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 November 2011

Between the great service, complimentary Continental breakfast and the clean rooms with flat screen, I was surely amazed. My girlfriend and I had a nice stay for a weekend getaway and were both impressed with the kind staff and well put together rooms for half the price of some of these similar hotels.

Room Tip: Back room was quieter and lower units had easy quick access.
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  • Stayed November 2011, travelled as a couple
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Helpful?
1 Thank RyanBaysa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san diego
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 25 November 2011

Guess I was expecting better since Travelocity gave this place 3 stars. Definitely not up to Holiday Inn or Courtyard standards. Big rooms but so old and dated. The carpet in my room was stained all over-dozens of black spots, really gross. The tile in the entry was cracked, the shelf in the bathroom was broken, the laminate peeling. Would be good for families on a budget but if you are looking for a nice room to relax in, I would go somewhere else.

  • Stayed November 2011, travelled with friends
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    • Location
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Helpful?
Thank brooklynsd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redondo Beach, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 November 2011

We read the reviews and were expecting to have a nice time, but our experience exceeded our expectations. Everyone was so friendly and helpful, from giving us advice on which restaurants to eat at, to recommending attractions (but the way, we have a 4 year old girl and a 5 year old son, and I highly recommend the Airport Museum, interesting, thought provoking, and heartfelt listening to the Veterans tell their stories. The breakfasts were very good and the variety satisfied both the adults and chidrens' needs.

One of the nicest features was the family pool (3 1/2 feet deep), so even if our son was a little loud, he fit right in. The pool is a little cold, but the kids did not mind.

We will definitely return and suggest the Shilo to all of our friends embarking to Palm Springs.

Room Tip: Choose the second floor if you don't have pets. Every room has a view of the (family) pool.
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  • Stayed September 2011, travelled with family
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Helpful?
1 Thank Lloyd B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shiloinns, General Manager at The Garden Vista Hotel Palm Springs, responded to this review, 21 November 2011
Dear Lloyd,

First thank you for the kind words re: your family stay ay Shilo P.S. We appreciate the fact that you recognized what separates us from most hotels: 2 pools, one for kids and the other for adults. Especially in the summer this is a huge factor “why” people like to stay at the Shilo P.S. Our Director of Sales has worked hard with local attractions and vendors to provide dining options and things to do in and around P.S. We even have a Tram Package that you should look at for your next stay for your family. Glad to see you took advantage of our offerings from our front desk. But of course all of this would have been for naught, if you did not find us friendly and helpful during your stay!

Cheers from P.S., we look forward to serving you in the near future!

Gary Costello - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
So California
1 review
Reviewed 11 November 2011

We are doing a 2 night quick family vacation with our 5 and 1.5 yr olds along with our cockapoo dog. So far I am very satisfied. Our room is very spacious and very clean. It's a standard hotel room as far as amenities. The staff has been very friendly so far. The childrens' pool is under maintenance, but they said our children could go into the adult pool and jacuzzi. The continental breakfast is a very nice touch; cereal, pastries, bagels, oh and a really nice coffee machine that makes mochas, lattes, and french vanilla. They have orange and apple juice, water etc. The grounds are nice and pleasing to the eye. The bathroom is the only place that looks like it's old and is in need or renovation. It's an older place and it's aging gracefully. For the price and my experience so far I would definitely come back.

Room Tip: call the hotel directly for any questions. they are very friendly and accomodating
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  • Stayed November 2011, travelled with family
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Helpful?
Thank MollyLG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire, UK
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 10 November 2011

The best thing about Shilo Inn was the wonderful, warm and friendly staff, who really looked after me for my 9 days in Palm Springs. Whilst it's not a boutique hotel and the decor is more 80s than noughties, the service, the cleanliness, comfort and facilities more than made up for the lack of sophistication. I'm a fussy cow..and I couldn't fault it! :) I'd return there again without hesitation. I was alone on this trip, but I'd definitely take my family there. With a children's pool and an adults only pool (oh it was so good to be there without kids!), bubbling hot tubs, a fabulous view of the moutains and beautifully landscaped and maintained gardens, it was a little piece of Palm Springs heaven! The only thing missing was a champagne bar!

Room Tip: I had a room on the first floor. Ground floor would be my preference so I could lounge in the sun o...
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  • Stayed October 2011, travelled solo
    • Value
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Helpful?
1 Thank zizzyzee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Garden Vista Hotel Palm Springs

Property: The Garden Vista Hotel Palm Springs
Address: 1875 N Palm Canyon Dr, Palm Springs, CA 92262-2917 (Formerly Shilo Inn Palm Springs)
Region: United States > California > California Desert > Palm Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #66 of 73 Hotels in Palm Springs
Price Range (Based on Average Rates): £
Hotel Class:2 star — The Garden Vista Hotel Palm Springs 2*
Number of rooms: 124
Official Description (provided by the hotel):
The Garden Vista Hotel Palm Springs, a 100 percent smoke free hotel, offers affordable rooms and suites in Palm Springs, home of over 100 golf courses. For onsite recreation, guests will find an outdoor adults only pool, outdoor family pool, two whirlpools, a sauna, steam room, and fitness room. Guests receive a complimentary continental breakfast with their room rate. While there is not a full service restaurant inside the hotel, there are dining destinations nearby. Guests will find Billy Reeds Restaurant and Lounge across the street, Bakers Square in one block, and many more restaurants within a short drive. Conveniently located on Highway 111 close to downtown Palm Springs and the aerial tramway. You will find yourself surrounded by luxury in each of the 124 exquisitely appointed suites at this lovely hotel situated amidst beautifully landscaped courtyards and pools. Children 12 and under stay free with an adult. Dogs welcome with nominal fee. The Palm Springs airport is approximately four miles from the hotel. There are 124 rooms, including suites, on two floors. Standard amenities include air conditioning, alarm clock radio, microwave, mini refrigerator, coffeemaker, hairdryer, iron, ironing board, telephone, free local calls, and television with ShowTime ... more   less 
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Also Known As:
Shilo Inn Palm Springs Hotel Palm Springs
Palm Springs Shilo Inn

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