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“Palmdale Garden Hilton”

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Hilton Garden Inn Palmdale
Ranked #2 of 15 Hotels in Palmdale
Certificate of Excellence
Los Angeles, United States
1 review
“Palmdale Garden Hilton”
Reviewed 8 July 2014

Nice, clean hotel. The staff was okay, but not very attentive. The fan in the restroom should work better. Didn't seem like it even worked. Nice clean pool and area. Breakfast just okay, but found hair in the eggs. Not cool. They should really wear hairnets or chef hats. Not very attentive in the restaurant. But, overall its was a good experience

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jaime G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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383 reviews from our community

Traveller rating
    220
    105
    32
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    11
See reviews for
100
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Vista, California
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 July 2014

We stayed at the Hilton Garden Inn during the weekend of a huge girls softball tournament over the July 4th weekend. I have to say that even though the hotel was completely full (as was every other hotel within 20 miles), the staff here was courteous, attentive and extremely professional.
To start off, our room was very comfortable and well kept. Everything in the room was perfect. The in-room mini refrigerator actually worked so well, our water bottles froze. Most often, these little refrigerators barely get your water over room temp. The rooms were cleaned early and everything was perfect. Breakfast was made to order every day and this is really the only thing holding this back from a 5 star review. As I mentioned, the hotel was full. Yet on the first day, they just did not have the staff on hand to deal with as many people as they had to serve breakfast quickly. Some folks waited as much as 30 minutes. They did however, correct this over the next 3 days which was the right thing to do.
After a long day of softball, they let us stay in the pool until 11:00pm as long as the girls were quiet, which they were. They even brought us warm, freshly baked cookies and extra towels.
As for the staff, everyone was helpful and courteous. So many people offered to help. Whether it was towels, chairs, anything at all. A polite to a fault. Everyone was smiling.
Overall, a great experience. Highly recommended.

Room Tip: Request a room on floors 2-4. If you can avoid the first floor, do it. Suites are amazing with jacuz...
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Union City, United States
1 review
Reviewed 3 July 2014

This hotel had some of the nicest people working there. The customer service was wonderful, from check in to checking out. They were really accommodating and very helpful. It was great experience overall.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Teresa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA
Level 5 Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 26 June 2014 via mobile

No complaints with this hotel. I was there for 2 nights on business. The service was great. Everyone was friendly. Also, the hotel is located within walking distance to many great restaurants. I would stay there again.

Stayed May 2014, travelled on business
Helpful?
1 Thank Nick_626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiddletown, United States
1 review
Reviewed 13 June 2014

I have stayed at other HGI properties, and this one is definitely the best. Very comfortable, friendly staff and good layout of the property. The lobby was very inviting and the breakfast was very reasonable and fresh. The property is within walking distance of a mall, mulitple shops, cinema and restuarants. Great choice if you are in the area.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Marilee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cupertino, California
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 June 2014

Hotel is located inside the largest mall in Palmdale, and was a great find with all kinds of restaurants nearby. Great business class hotel with vacation like ambience. The staff was extremely friendly and helpful. Will stay here again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank thebee007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
1 review
Reviewed 30 May 2014

Great location!!! shopping, dining and entertainment after your all day business meeting make this destination a plus in my book. Whether its fast-food, take away, or sit down dining you are looking for you will find what your craving. Also shopping is out of this world -- Dillard's, etc. Cinemark is literally steps away from the hotel across the parking lot. Eatery's from Famous Dave's, Red Lobster, BJ's Brewery, Olive Garden, AppleBee's, etc.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank R L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Palmdale

Property: Hilton Garden Inn Palmdale
Address: 1309 W Rancho Vista Blvd, Palmdale, CA 93551-3182
Phone Number:
Region: United States > California > Palmdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Palmdale
#4 Business Hotel in Palmdale
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Palmdale 3*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Priceline, Ebookers, Travel Republic (UK), Hotels.com, Booking.com, TripOnline SA, getaroom.com, HotelQuickly and Cancelon so you can book your Hilton Garden Inn Palmdale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Palmdale Hotel Palmdale

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