I arrived late (10:30 pm), and walked in the lobby into a blast of chlorine-cleaner air; my eyes started watering instantly, and 45 minutes later are still watering and painful. The clerk at the desk was very professional and very friendly, but informed me that the elevator was 'still out', and would not be fixed until the next day (9, maybe 9:30 am...). I received a room on the 3rd floor, and carried my luggage up in two loads. Had I arrived earlier, I would not have checked in.
I passed two elderly couples pulling themselves up the stairs one step at a time and resting on the landings, and one younger couple lugging their bags up to their room. For the room price (not cheap), why not have someone onsite to assist with luggage when the elevator is down? Especially as it had been down for hours, apparently.
My room is very small and plain (economy look), but neat and visually clean, though it smells so strongly of cleaner that I have had to open the window and keep it open. It's been open 45 minutes, and the smell is slightly better, but it seems I will have to leave it open all night it I want to be able to sleep. Fortunately, I brought ear plugs so I won't hear the freeway, and am on the 3rd floor, so I should be safe with the window open all night.
Sadly, while the clerk at the front desk was very helpful and professional, she could do nothing about these circumstances except allow me to change my stay to a single night. .
- Official Description (provided by the hotel):
- Courtyard Palmdale stands out among hotels in Palmdale, CA with our prime location, quality service and generous amenities. The Courtyard Palmdale lies in the heart of Antelope Valley, north of Los Angeles and south of Edwards AFB. Guests here on business, extended stay, or group travel appreciate our proximity to Palmdale Regional Hospital and aerospace companies like Boeing and Lockheed Martin. Enjoy spacious guest rooms and suites at the Courtyard hotel in Palmdale, CA featuring high-speed internet access, well-lit work areas, new luxury bedding and select rooms with balconies. Start your day with breakfast at the new Bistro and enjoy the fact that we're a hotel with an indoor pool, 24-hour fitness center and hotel bar. Among area hotels, only Courtyard by Marriott Palmdale delivers intuitive, customer-focused design to allow every guest a productive and restful stay. ... more less
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- Also Known As:
- Courtyard By Marriott Palmdale Hotel Palmdale
- Palmdale Marriott
- Palmdale Courtyard