Young staff who didn't take care of issue (after reporting twice)of same guest urinating at poolside on both nights stayed (second night had friends who also urinated at poolside); therefore we were unable to take our kids swimming (think she personally knew the guest). No extra towels available.. Couple rooms could smell cigarette smoke at we walked by (although this was non-smoking hotel) and had to change rooms as first room smelled heavy of smoke. Did have huge king suite room (if taking kids) which was perfect, but I'd prefer to spent a little extra even in smaller room for better surrounding/service.
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- Also Known As:
- Best Western Plus John Jay Hotel Palmdale
- Best Western Plus John Jay Inn And Suites
- Best Western Palmdale
- Palmdale Best Western