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“Great for the Individual Pleasure or Business Traveler and Intimate Guest”
Review of Hotel Keen

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Hotel Keen
Ranked #18 of 27 Hotels in Palo Alto
Reviewed 4 May 2014

Finally stayed in this boutique hotel located in my neck of the woods of northern Silcone Valley.

Very elegant reputation. Reputable staff. Reasonable, yet higher than no-tell motel, prices with a fine coffee bar, cocktail hours during the week, and a superb continental breakfast.

Location, location, location.

Across from the municipal covered parking lot and the 280/281 SamTrans bus stop along Lytton (parallel north of University Avenue) and High Street (a block east of the CalTrain station).

Prices change from day of the week to week by week. Call ahead for your queen size bed and don't bother asking for a rollaway cot.

Room Tip: Restaurants galore on University Avenue and side streets. Hotel Keen is one block west of the Aqu...
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  • Stayed: May 2014, travelled with friends
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Thank WestCoastUSADad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pfriedman, General Manager at Hotel Keen, responded to this reviewResponded 6 May 2014

Thank you so much for your review. I am glad that you enjoyed your stay. Hopefully you will be able to get away again in the future.

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137 - 143 of 222 reviews

Reviewed 9 March 2014 via mobile

This was the default hotel when the recommended brand hotel turned out to be full. I think that worked out well as this place was novel, cheaper, and an entirely pleasant experience. Nice rooms, suitable especially for business travelers; great service at reception; easy access to a large public parking lot; central location in Palo Alto and minutes away from Stanford; nice breakfast nook with fresh baked goods, ham, cheeses, cereal, etc., good coffee offerings and nespresso options; daily Wall Street Journal. I will stay here again.

Stayed: March 2014, travelled on business
1  Thank fred200099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pfriedman, General Manager at Hotel Keen, responded to this reviewResponded 11 March 2014

Thank you very much for staying with us and taking the time to share your experience with the Trip Advisor community. We look forward to having you back with us in the near future.

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Reviewed 6 January 2014

We spent two nights at the Hotel Keen December 30th through January 2nd.

Yes, the rooms are very small, but they are laid out logically, the linens are of very high quality, the room is clean and well-appointed. As other reviewers have mentioned, the staff are all extremely helpful and friendly, the Continental Breakfast is really REALLY delicious, and the location is fantastic. People have complained about the lack of a parking lot: I didn't think this was a problem. There is a huge public lot right beside the hotel (free parking), and overnight parking on the street is plentiful. (Also free.)

  • Stayed: January 2014, travelled as a couple
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Thank Patti L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013

Rooms clean and very small. As in VERY small. No parking. Otherwise i found this to be a great option - i don't mind small so it did not bother me. View looked out at a cement wall. But the location was awesome as i love downtown Palo Alto and it was walkable to just about everything. Staff was nice, breakfast was convenient. I would recommend it provided you had your expectations set. Beds were comfortable, etc.

  • Stayed: October 2013, travelled on business
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1  Thank Texas42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pfriedman, General Manager at Hotel Keen, responded to this reviewResponded 16 October 2013

We do have a number of deluxe rooms that are a good 50% larger than the standard rooms for only $20 more per night. Sadly, the view is about the same. Thank you for the kudos to the staff. We hope to see you again on your next visit to Palo Alto.

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Reviewed 21 September 2013

I last stayed here a few months back to check out Stanford University for my daughter. This time, we stayed here for a week to move her into the dorm.

I think my favorite part of this hotel is the front desk staff. They are some of the best I have seen. Authentic, friendly and real. They are not like some hotel staff that are just flatly rude or give you a plastic smile and send you your way.

This time the room was smaller than last, but my daughter and I got used to it. The location is amazing, great vegan restaurants, yoga classes, shopping, all walking distance.

Now that my daughter is at the university, this will be my second home. I will not stay anywhere else.

  • Stayed: September 2013, travelled with family
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3  Thank Afsaneh N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pfriedman, General Manager at Hotel Keen, responded to this reviewResponded 16 October 2013

Great having you with us again. See you in February!

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Reviewed 25 July 2013

Hotel Keen is a nice, clean, minimalist boutique hotel in downtown Palo Alto. Room was clean, well maintained, bed was comfortable however my reservation was for an upgraded feather bed which I did not receive even though I paid the higher room rate. I chose to express this in my review rather than argue with management. Hotel provides excellent light breakfast and has well maintained Nespresso machine in breakfast area. Desk area in room was too small for work with my 17" laptop. Also, rooms have no chair (except desk chair) or dresser. Iron and board were fine. Walls carried sound such that I could hear a loud business discussion in the next room for about 20 minutes so be mindful of your privacy. I liked this hotel and would be willing to stay here again.

  • Stayed: July 2013
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3  Thank Jackl51047
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2013 via mobile

Stayed here for business. I loved the decor and their breakfast is by far amazing. Great toiletries too! However, my room was tiny to the point where you really couldn't move a foot without bumping into something. The floors were also quite creaky and the walls were thin. You can hear the conversation and TV blaring in the next room. The location is ideal to all the cool restaurants and the university which is nice, but the rooms are quite tiny. The photos are deceiving to the eye.

  • Stayed: February 2013
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5  Thank Heychick2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Keen

Address: 425 High St, Palo Alto, CA 94301-1621
Region: United States > California > Palo Alto
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #18 of 27 Hotels in Palo Alto
Price Range: £105 - £385 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Keen 2.5*
Number of rooms: 42
Reservation Options:
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